I used NVR Mortgage to purchase my home in Montgomery County last month and they were outstanding. Before choosing a real estate agent, I conducted a lot of research to see who would be the best choice based on the investment they make into selling their properties and how they promote their listings. The NVR/Ryan Homes Real Estate Team stood out as the best Montgomery County has to offer: their customer service (response time), their follow through was strong, and I could tell they put a lot of detail into their properties. I spoke with Matt and then met with him at their model home. He spent time answering my questions, providing objective data regarding how my home would look from a financial stand point, how long their process would take, and providing information on interest rates and comps in the area. Matt made the process incredibly easy and took extra steps many other Brookers don't (but should), like having his assistant Andrea work closely with me to ensure the process was effectuated. In short, Matt was always on my side working to make my house purchase as simple and successful as possible. The best part about working with Matt was that he was always more focused on answering my questions, giving me good advice, and finding the right cost solution that met my financial needs than he was on closing the deal. I would recommend Matt and his team to everyone I know. He's a true professional and a genuinely nice guy. I realize it won't always be this easy to buy a home, but I think you'd be hard pressed to find a better Brooker. Regards, JKF read more

All I can say is "Amazing"! Jill Mendoza and her team at NVR Mortgage has made building our dream home easy and painless. She is a true asset to the company. She has communicated with us throughout the entire process. Jill came to my office in uptown Charlotte so my husband and I could sign the original paperwork once we were prequalified. She called us after office hours, replied to all of our voice messages and emails. She explained things to us so we could understand. She was very patient and kind. She called us a few days before our closing to provide great news. She helped reduce our rate and decrease our closing cost. On the day of our closing she was there briefly to greet us as we walked in the attorney's office. That was a true "WOW" moment for us. She is an all star that has continued to go above and beyond for us. NVR please praise Jill for the hard work she does daily. Our eleven room, beautiful brick home is in the perfect area and it is all that we've dreamed of thanks to Jill! We've decided to move forward with NVR and not other lenders because of this teams exceptional customer service from the beginning to the end. So we salute each and everyone of you that has touched our lives to the fullest throughout this process. We are grateful to senior sales representative (Kim), sales rep (Krystal), project manager(Jasson), loan processor(John), the underwriter, the closer(Juanita) and "OUR" loan officer, Jill. You guys rock! Kindest Regards, ~Alonzo and Angie G~ read more

I purchased a new construction property with Ryan Homes and was offered additional incentives to use their preferred lender NVR Mortgage. There are so many advantages to using a mortgage company associated with the builder because everyone involved in the process knows each other on a first name basis. This allowed the process to flow so smoothly, and whenever there was a question about a document or additional information needed I would get an email or call from Andrea (my loan processor) or from Meghan (home sales rep) to explain what was needed and why. They kept me on track to complete the process on time, and get me into my home on the scheduled date. This was not my first home purchase, so I know how intrusive it can seem whenever someone picks apart every aspect of your personal financial life, but I knew that they were so thorough that there would be nothing left to question at my closing. For me they made an extremely tedious process flow very smoothly. When I got to the closing I had a level of confidence that everything would proceed without any problems - and it did! read more

Choosing a mortgage lender is probably one of the most critical decisions and potentially most stressful decisions you will have to make in the home buying process. I can't lie, my wife and I had trepidation using NVR Mortgage after reading some of the negative reviews. I have to also say don't believe everything you read. Our experience with NVR Mortgage could not have been more pleasant. John Almares, Matt Zuczek and Keichau James were exceptional and went above and beyond to ensure the mortgage process went smoothly and all paperwork was thoroughly explained to us throughout the process. The NVR Mortgage team always made themselves available and most importantly were diligent in their responses to our questions. I also have to give a special thank you to Matt who always checked in with us throughout the process even if there was no material update to provide and to also ensure no question was left unanswered. I would strongly encourage my friends and family to use NVR Mortgage when purchasing a Ryan Home in the future! read more

SUPERIOR, QUALITY, CUSTOMER SERVICE!!! Going through the mortgage process, no matter what lender utilized, is tough. NVR was very thorough but made my experience much better in so many ways. My Loan Processor JULIE MARDER was beyond phenomenal!!! Julie was very personable, warm, knowledgeable and extremely intelligent. Being a member of the United States Air Force and a veteran I felt her support, by providing the most excellent service possible. Julie went above and beyond on numerous occasions to ensure all documents were submitted in a timely manner. Julie also provided my Wife and I constant reassurance when we were stressed and needed the support. It really felt like Julie was only providing service to us and made me feel like we were always number one on the list. I give my thanks to JULIE MARDER and to the rest of the NVR team for helping my Wife and I continue our journey together. NVR you are truly lucky to have Julie representing your company. read more

I purchased a Ryan Home 3 years ago. Matt Zuczek was my loan officer. To this day I call Matt to ask questions about current interest rates, whether is makes sense to refinance, or just to see if something I received in the mail about a mortgage offer is legit. Even though I am not a current customer of his, Matt ALWAYS takes the time to speak with me. Never once has he made me feel like I was bothering him. Matt has become a very reliable resource to me. It too bad that he can no longer work with me if I ever decided to refinance! The best mortgage professional I have EVER come across. Matt has also helped answer questions from my friends who are looking to purchase non Ryan Homes and is always available to offer his advice and expertise with anyone even though he does not have to. This is the kind of person you will get by working with Matt. His service and friendship does not stop at settlement. read more

I purchased home through RyanHome, and getting mortgage service through NVR Mortage had several advantages. 1. They are part of NVR parent company, so the entire home purchasing process was seamless. Communication among NVR team including sales, mortgage and settlement was smooth and I did not have to be the coordinator. 2. Competitive rate. I shopped around for costs and rate, but NVR's offer was the most competitive. 3. You can reach the office w/o any automated intro. Matt Zuczek was my loan officer, and I am pleased with his service as he was friendly and professional. He's easy to reach via text messages and emails. When he was not available, I left him voice message, and he got back to me within reasonable time frame. My settlement was postponed for few days due to my mistake, but Matt and his team extended my rate lock period, which was fantastic. I strongly recommend NVR Mortgage! read more

I recently financed my home through NVR Mortgage. Despite my initial reluctance to use NVR Mortgage given their affiliation with Ryan homes [my developer], I was won over by the professionalism of John Alamares my loan processor and Matt Zuczek my loan officer. * John provided guidance and communicated clearly the different paperwork needed every step of the way - all my questions were answered in a timely manner with clear explanations * Matt ensured that I was able to lock in a decent interest rate. Overall: The entire process beginning from the pre-approval stage all through the closing was very efficient and my closing was very smooth. Not to mention Ryan homes that delivered my home ahead of schedule for which I am very thankful as I was able to host family and friends as we celebrated both Thanksgiving and Christmas in my new home. read more

Samantha Bedwell get 3 thumbs up! She was absolutely incredible. Purchasing my first home was a bit intimidating. I heard many horror stories from other first homeowners on how daunting the task can be. I did not know what to expect, or what all of the details entailed. She was extremely patient with me, but what mattered most was her communication. She was spot on responding to all of me emails, and was extremely thorough in her explanations. Samantha walked me through every step, explained what they were and why we had to do them, and kept me posted on the progress. When we had to get information from other folks, she would reach out directly to them and get the information. She was awesome, and I can't thank her enough for making my experience a great one. Looking back at it the process wasn't so bad! Thanks again Samantha, you ROCK!!! read more

Our experience with NVR mortgage was great! As first time buyers, we really didn't have a lot of insight into the whole mortgage experience. We first started out with our local bank but the whole process was so clinical and impersonal and they were not very patient with us because we were so new to the process. When we switched to NVR, it was the complete opposite. The entire staff was so helpful and answered all of our many questions. We worked with Brandon and June and they were both so helpful, professional, pleasant and were great at breaking down the whole process and walking us through every step of the way. There was a genuine concern on their part to work with us and help us get approval. We have recommended them to our family and friends! read more

I worked with Danielle McHenry and Douglas Brice during the time that I was getting things settled with my new house. I purchased through Ryan Homes and had a great overall experience with both of these professionals. Douglas helped me on a regular basis and answered many of the questions that I had regarding the process and always worked to find out information if I needed it. Danielle was absolutely fantastic! She helped to move my closing date around and got it to where I needed it to be, moving heaven and earth to help me out. She answered every question that I had and even answered phone calls after hours towards the end of the process. NVR was a great company to work with during my first home buying experience. read more

NVR was very reliable company. I personally went to 5 mortage companies when I bought the house to make sure I get the lowest Interest Rate i could possible get. They offered me most convenient ways on settlement, very thorough explanation about the entire process and better interest rate. John was very approachable and very easy to get in touch I need information. He is very helpful in the entire process that is why we got approved very quickly. Brandon also knows about his job, he answered and explained to me line by line about my settlement agreement. They are amazing and never had problem with them throughout the process. read more

I purchased a home from RyanHomes and used NVR Mortgage services. I'm not a big fan of RyanHomes team but, my experience with NVR Mortgage was awesome ! Samantha Bedwell was the loan officer assigned to work with us. Samantha was very helpful and coordinated very smoothly through out the process to make things happen. I never thought mortgage process will go this smooth and with such an ease, She was excellent in handling the process, more-ever she was always there for us to extend her helping hand whenever we wanted. I loved working with Samantha and I highly recommend her. Great Job Samantha ! You are awesome ! read more

Can I give 10 stars for this review?! In all seriousness, Matthew Zuczek, Samantha Bedwell and the rest of the team at NVR did an amazing job with our recent house settlement! Matthew and Samantha are wonderful to work with and helped us every step along the way with clear, understandable communications. With all the uncertainty that exists, during a time of transition with the purchase of a new home, its great to know that people like Matthew and Samantha are there to help navigate these stressful times. I would highly recommend both Matthew and Samantha to anyone looking for a new mortgage. read more

Hi, I'm Sheila Deshields and my fiancé and I have been working with NVR mortage for quite sometime before we purchased our new home. It was a up and down experience but it was well worth it. We had a pleasure of working with Danille Mchenry and Jennifer Caprarola. They really are two great ppl . If I had could refer someone to buy a home I would definitely point them to Ryan homes. Those two ladies was on the ball I must say, they made sure they contacted me or David Jackson asap so they could get the ball rolling and get us into our new home. I just wanna say thank u NVR mortage, yur the best:) read more

Samantha Bedwell, Loan Processor, very knowledgeable, helpful and courteous. She made our documentation process very smooth and clean. She was always available to help and very responsible in replying to all our concerns. Even though there were lot of documents to fax and email but she made it easy for me and I just loved to work with her. She is very friendly and professional in doing her job right way. She went above and beyond in the completion of our loan. Very good experience and very happy to have her as our loan processor. Thanks a lot Samantha for making this process very easy for me. read more

My experience with NVR has been nothing short of amazing. Whenever I had a question, it was answered immediately. Going in, I was skeptical about working with the builder's in-house lender. I feared my interests wouldn't take priority. When I began working with Jenn C., there was never a moment where I believed that she didn't have MY best interests as her top priority. The entire company is professional, accommodating and simply wants to get you a top-notch product so that your family can enjoy what all Americans want, a piece of their OWN. I highly recommend NVR to anyone. read more

I purchased a home through RyanHomes and the mortgage service that I received through NVR Mortgage was exemplary. As a first home buyer I greatly appreciated the quick response to several questions that arose during the home purchasing process in addition to how accessible the NVR team was which I needed to reach personnel. Both Brandon Chaiko my loan officer and John Alamares my loan processor worked with me in concert to provide a seamless home purchase from start to finish. I strongly recommend NVR Mortgage to any and all that would like to purchase a RyanHome. read more

My husband and I had the pleasure of working with Matthew Zuczek and Craig Fishbein at NVR Mortgage. Both of these gentlemen went above and beyond!! Both were incredibly polite, kind and willing to help. The mortgage process was a little stressful, considering we had a few difficulties pop up, but Matt and Craig didn't give up, they worked incredibly hard and long to make sure we achieved our goal of becoming home owners!! We are truly grateful for all their hard work! Thank you so much for making our dream a reality. Sincerely, Mr. & Mrs. R.V. Lee read more