I've been seeing Melanie for over three years, and when she moved to a new med spa last year, I…read morefollowed her without hesitation. She is truly one of a kind. Melanie is not only an incredibly skilled esthetician, but she's also part therapist, part comedian, and feels more like a trusted friend than someone I see for appointments. Every visit is something I look forward to. What I appreciate most is her honesty and integrity. She never tries to upsell services or products you don't need. Instead, she takes the time to understand your goals and gives realistic, honest feedback about what kind of results you can expect. In an industry where sales pressure can be common, that level of transparency is refreshing. Beyond that, she's knowledgeable, professional, and genuinely cares about her clients. My skin has benefited tremendously from her expertise, and I trust her completely. If you're looking for someone who is talented, honest, and makes every appointment enjoyable, Melanie is the best.

5 stars for Addison Adames she is confident, professional…read moreand personable. I can't say enough about her knowledge. She will tell you "I do treatments on myself before I ever do a treatment on a client" Love this girl!

A relaxing environment, skilled masseuse, and kind staff. Checked all the boxes for me.read more

Amazing experience from start to finish. My mom and I had massages from Kate and Scarlett this…read moreevening and we were both wow'd. They both did an incredible job! I think it was the best massage I've ever had. Also the space is so warm, welcoming, and decorated so nicely. Highly recommend for a gift or to treat yourself.

100/100 experience for over a year now at this location. My current favorite prov is Kiana!!!…read more She's so kind, thoughtful, thorough, and such a ray of sunshine! We always get the work done while having so much fun (at least for me lol). The pain becomes an afterthought when the environment is great. Thank you to Kiana and the rest of the team at this location! Please continue doing what you're doing, other locations should learn from you guys!

Should have drove away from the first red flag. Consult appointment was at 8a, I was there while…read morethe door was locked and then finally texted and said is anyone in there? Why schedule me at 8a then tell me sorry we were having a huddle. She did the whole car salesman spiel and I fell for it hook line and sinker. Then she told me I couldn't get in until mid June. I said we'll ok then I will wait and call you back. She said oh wait I can get you in next Saturday for 45m. I said fine thats great. Wait all day for the appointment, get there and then they tell me I'm not on the schedule and they cant fit me until mid June. Pretty convenient now that you have my $14k in hand. What a scam! Stay away. They will tell you anything to get your money.

The receptionist is very pleased and accommodating. The staff is very informative and helpful with…read moreany questions you may have on any services. Domain location is clean and well maintained. I have had the pleasure of receiving a few services so far and plan to have more because they have went so well. Everyone in this establishment work together as a team which I think made my experience very enjoyable.

Scheduling. I confirmed my appointment the previous day. The text stated I would be charged a…read morecancellation fee. I was early for my appointment. I sat for 30 minutes with no update from the 3 people sitting at the front desk. When I asked, I was told it would be 15 more minutes or so. Or I could come back later in the afternoon. Unacceptable. People are busy and are not able to just come back later. What a waste of $2K.

Professional, punctual , passionate. Shannon is great and…read moreputs you at ease. future repeat customer. +++++

Everything looked safe and very cleaned at the clinic, well sanitized every turn of patients…read more About the laser treatment I started, I was very happy with the results and Shannon was the nicest one. She is very caring and I felt very comfortable. Thank you

I had such a wonderful experience at SkinSpirit in Austin, and I really want to recognize two…read moreincredible team members who made it exceptional. Bri, the assistant manager, was absolutely fantastic. From the moment I walked in, she created a welcoming, professional, and genuinely positive atmosphere. You can tell she truly cares about both the clients and her team--everything felt organized, smooth, and thoughtfully handled. She went above and beyond to ensure my visit was seamless and comfortable. Chyna, my aesthetician, was equally amazing. She is not only highly skilled but also incredibly attentive and knowledgeable. She took the time to understand my skin concerns, explained everything clearly, and made me feel completely at ease throughout the treatment. My skin has never felt better, and I left feeling confident and refreshed. Both Bri and Chyna exemplify outstanding service and professionalism. I can't recommend them enough--this was truly one of the best experiences I've had.

I came to SkinSpirit on an off work day to get myself a diamond glow facial with Jennifer. The…read morespace, ease and getting an appointment was very easy and convenient. Parking was abundant in the Gateway Arboretum area and their space was beautiful and so inviting. I received a referral from my friend so was able to get $100 off my service which a diamond glow facial with dermaplaning ran $315, so brought this cost down for a lovely time for self care on my skin and relaxing afternoon. I appreciate how the esthetician was super helpful and not pushy at all compared to several of the other facial places I've been before who've been super product pushy and judgemental towards my skin which ruined past visits. I appreciated Jennifer's tidbits and knowledge for helping me reach my goals for skin care concerns and look forward to returning very soon!

All around great!! Join the monthly club it's worth it…read more The staff are all amazing,kind and professional.

I've had great results with IPL in the past - when I did treatments in Los Angeles, my sun spots…read moredarkened, scabbed, and flaked off. Unfortunately, my experience here with Fairy was very different. There was no proper assessment of my skin to determine the appropriate wavelength or energy settings; I was simply told a "medium" setting would be used for a first session for safety. The treatment itself felt rushed, and during the session I noticed that some areas were being missed. Although I shared my past results, I was told by Fairy that IPL can't remove dark spots or freckles, which contradicts both my experience and widely available information about the treatment. After the session, I didn't experience any of the typical post-treatment reactions, such as redness, and I saw no results in the weeks that followed. Overall, this felt like a combination of outdated equipment and limited experience with delivering effective IPL results. I wouldn't recommend this spa for IPL.

Phenomenal staff! Dr. Gras and Jorge are sure to make your experience a pleasurable one. I've known…read morethem going on 5+ years now and couldn't be happier. As long as I live in Austin, they will be my go-to spot. Cheers, Gents!

I've been seeing Dr Gras for years. Yesterday I had a Hydraglow Facial with Jorge. OMG I woke up…read morethis morning and looked like I had had a mini face lift. I will definitely be having this procedure again!

Vitaus Medical Center is GOLD!!!! I first found them on Groupon for laser treatment and I can only…read moresay amazing things about this place. First off, a Doctor opened this practice because he kept seeing people with such terrible razor burn and wanted to help! This is a lovely private medical practice, the staff is so warm and friendly. I encourage you to go here. They thoroughly explain the procedures, everyone is certified so you feel safe about the work, there is no wait and I love that it they are all so professional. My laser work is amazing. I only have a few more sessions and I am already thinking of buying another package.

Amazing staff. Amazing treatments! This clinic is a hidden gem and I highly recommend anyone to go…read morevisit!

I had an appointment scheduled for 10:40 AM today. Due to traffic, I called ahead to the management…read moredepartment and spoke with Cameron. I was explicitly told that it would be fine to proceed to the clinic and that a note would be added to my profile to ensure I was seen. Despite driving 50 minutes to get there, I was refused service upon arrival. The clinic staff claimed Cameron's note stated I could only be seen if time permitted; otherwise, the appointment should be canceled. When I called management to resolve this, the situation escalated unprofessionally. After explaining that I had wasted nearly two hours in travel time based on Cameron's instructions, Cameron hung up on me as soon as I identified myself. A subsequent call with the manager responsible for the South Austin location was even more distressing, as she admitted to instructing Cameron to hang up on me. I find this level of disrespect and the conflicting information provided by your staff completely unacceptable. I spent three hours of my Saturday dealing with this negligence and being treated with blatant rudeness.

Please don't let them fool you. They will take your money, convince you that you need a certain…read moreamount of treatment and charge you monthly and whenever you want to cancel they will still charge you ,or if your treatment is completed and you are halfway from the package they still going to charge you even to cancel almost $200. It's insane. It's crazy. I would not do business with these people ever again. Big disappointment !