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    Ask the Community - Numotion

    Review Highlights - Numotion

    The tech's were busy for the day but they said I could bring it in and they would store it overnight and work on it Friday.

    Mentioned in 2 reviews

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    DMES Medical Supply Store - Harman lift

    DMES Medical Supply Store

    (155 reviews)

    $$

    The staff were very helpful! They had all the supplies I needed. The staff are super wonderful at…read moreresponding to any and all questions. Highly Recommend

    VERY DISAPPOINTING experience. We rented an electric wheelchair for our father, a disabled veteran…read morewith Parkinson's, and were initially glad to find availability. Unfortunately, we given only a brief demonstration of how the wheelchair operated, with no written instructions, manual, or supporting paperwork provided. There was also no assistance offered in getting the equipment to the car. During pickup, my husband overheard staff mention that the unit could be difficult to charge, which raised concerns. When we attempted to use the wheelchair during our trip, it powered on, light flashing but would not move at all. By that point, we were too far away to return to the store, and without any instructions, we were left trying to troubleshoot on our own. Most concerning was the response when my elderly parents called to report the issue-- they were met with a dismissive and defensive tone rather than empathy or a willingness to help. The interaction was particularly upsetting given their age and the circumstances. After returning the wheelchair, no resolution or follow-up was offered, despite being told the owner would call to discuss our concerns. That never happened. We have rented medical equipment across the country for many trips and have never encountered such a lack of support, professionalism, or basic customer care. This experience was both frustrating and disappointing, and we DO NOT recommend this business.

    Numotion - mobilityequipment - Updated May 2026

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