They did a great job hanging all my TVs. Used them 4 years ago to hang all my TV in my new house…read moreand then used them recently to hang up a 83" oled.

I made a project request for TV mounting and was able to get in contact quickly with Anthony who…read morewas able to give me a quote and availability quickly. He also quoted me for mounts in case I didn't want to buy them myself. The team (Vincent and Andres) came out, we chatted about placement and they immediately started working; very professional and courteous and finished mounting 2 larger tv's in about an hour. They also let me know about other services they offer that could elevate my space which was nice. Highly recommend (and they were really friendly with my dog which is always a plus)

Rearranging my closet and disaster struck, knocked my receiver, blue ray, modem, directv box and my…read more6G setup onto the floor, ripping wires out of the wall and disconnecting everything. Managed to get the internet and 6G back up but tv casting into the main room was a no go. Raphael responded to my yelp cry for help quickly with a fair quote and a trip time the next day. He pivoted quickly and effortlessly when I realized I had a conflict and gave me a new appointment. He is a great communicator and kept in touch. Didn't take him long to make what looked like spilled spaghetti to me into a working setup, music, tv and all. Hit him up for your home entertainment needs.

Updating review to 5 stars, looks like we just had some miscommunication. Wish I had been more…read moreclear, thank you Raphael.

Brandon and team showed up on time, looking and behaving courteously and professionally. They gave…read moreus good advice on a configuration to meet our needs and took care of the job: outdoor TV, soundbar, outdoor speakers, and indoor TV installation. A few days later and working around our schedule, Brandon came back once we received a device we were missing to help us install and configure it. Great service, very knowledgeable and reliable. Will use them again and highly recommend them.

Excellent customer service! Installed my home theater system 4 years ago. Absolutely zero…read morecomplaints! Look to rehire again! 10/10

Did a search for a handyman in Houston and Hugo's company had the best reviews so I booked him. He…read morewas punctual, detailed, fast and friendly. I highly recommend Houston's Handy Hero.

I HATE to change my reviews to a lower star but this was a disappointment given my previous…read moreexperience with Hugo. I texted him in September as I had several things lined up that needed installed and repaired. It was a few days before he responded but he did and explained that he had been working on a big project. He came out on 9/20 to do the work. One of the projects was to remove a light fixture and install two mini pendant lights. These are two separate fixtures with chain links from the ceiling to the actual light encasing. This was the last project of the day and he did a great job of changing out my old light to this updated look. With one exception. He called me in to look at them and I noticed one was hanging shorter than the other. When I mentioned it he said "No, it's correct." I didn't want to be rude and go get a tape measure to ensure that it was correct (I will in the future). After he left I measured and it was 1/4" shorter. To some this might not seem like much but it is noticeable. When he was leaving he commented that my house could use quite a bit of work (he was tactful) and I agreed. I could tell he was soft selling me for future larger projects. That was fine as I would like to hire a small business to do the work when I'm ready. We discussed a few more projects for his next visit and he left. Fast forward to 10/19. I sent a text that the needed to fix the light and why. He responded and asked if the light fell. I reiterated that the light on the right was shorter. It's now 11/14. I have yet to hear back from him. I'm in sales, if I did something incorrectly I own it and do the best I can to fix the problem. Especially if I want future work and bigger projects. When you fail to even respond it is highly unprofessional. I will have to pay a different handyman to fix the issue now.

If I could give seven stars to Gilbert Rangel and Custom TV Mounting Plus I would. He did a…read morephenomenal job on a tricky installation. For starters, Gilbert was lightning fast in reply. I reached out via a contact form on his website late on Saturday night, had a reply hours later and a follow-up text the next morning. As to the installation, we had a Samsung Frame TV that needed to be flush-mounted above the mantle, but, complicating matters, electrical boxes and internet wiring needed to be recessed, and then run within and then out the other side of the fireplace for proper cable management. On top of that, I was missing a few key pieces to connect ethernet cables and make everything work properly. Gilbert was equipped with extras and provided at no extra charge. Beyond that, Gilbert offered an exceptionally fair quote, and a flat fee in advance determined by the scope of the project. He then put in as much time and effort as he needed to in order to get the project done well. He was courteous, generous, and did terrific work. We couldn't be more pleased with the finished project and are very thankful for his help. If you need someone to help you mount a TV, look no further.

Gilbert was great to work with and very quick to get our TV remounted! He was quick to come out the…read moresame week and he was able to come after hours to not affect business. The TV looks great as well!

Contacted them since another AV installer stood us up. They promptly installed all our equipment as…read morerequested. No price surprises.

My CEO asked if I could assist him getting a company to setup his home audio system and some other…read moretvs mounted on the wall. They got my CEOs home done so nicely that he decided to also contract them to install a motorized projector screen for our meeting room at the office.

Good service and prices. Highly recommend to everyone. They tried to make sure everything balance…read moreand clean up everything after finish the job . Thank you so much

Awesome response time and service. Thank you for taking care of my needs on this. u came thru and…read moreway cheaper than the Geek Squad at Bestbuy. Look forward to hiring you guys again for future projects.

Was really impressed with how everything came out and everything was installed on time…read more Would recommend to any Friends and family. Thank you empire!

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Professional, fast, detailed and overall kind. Thanks to you we will have wonderful tv to watch in…read moreour beautiful space. Thank you for getting the job done!

Justin and Sydney are the most professional, friendly, and knowledgeable electronics team we have…read moreever used. They were attentive to what we wanted, addressed the oros and cons, and gave us confidence that the jobs would be done right. The installations were completed in an appropriate time and to our complete satisfaction. We will definitely call them for future work.

I am impressed with the professional TV mounting services from the initial quote straight through…read moreto the completion of the work. George provided clear explanations of options and their impacts both economic and esthetic. The installation was done efficiently for 3 TVs working with each room/occupant's requirements and double checking that we were satisfied with the location and height for each one. Additional options for extended gaming cable to maintain connection speed/transfer of data provided along with upgrading of televisions and mounting. I will be using Grant Elite Installations and Services in the future and would highly recommend them for their quality of materials, services, pricing, options and professional workmanship. It was a pleasure working with them and I look forward to our next project together!

Buyer Beware!! I hired George Grant to install 2 TVs, surround sound, and a security system on a…read morerecently purchased home that I was remodeling. I spent a total of $9533.14. George is very personable and was very responsive at first. However, when it was time to install, there were delays and he/his co-worker left messes behind. This was aggravating but I tolerated it as I needed to get everything up and running. A few months after installation, I had an issue with my TV and I learned that the TV that I purchased through Grant Elite Installations was not what I received. I then examined all my equipment and learned that most of it was not what I had ordered and WAS OF LESSER QUALITY!! I contacted Mr. Grant and he said he would make it right saying it was a distributer problem. I emailed again a few weeks later and he again stated it was the distributors fault. He still didn't refund the difference. I filed in small claims and won a judgement of $2203.95 plus costs and interest. See photos. I urge everyone that left a 5 star review to look at your product - since he did it to me, he probably did it to you!