When i walked in for the first time, there was a "sign up" style sheet of people waiting to be…read morehelped. There were only about 4 workers taking 15+ minutes to help each customer. Leaving everyone else just standing there waiting. No one offered any help until they were done with their current customer. Waited 30+ minutes just to get called, ask for my size in the style i wanted, and then checked out. People revisit this style of service. Very ineffective for customers like myself who know what we want and want to be in and out.

Excellent help from salesperson Susan - patient, kind, thoughtful about what i needed, and very…read morepleasant. Pleased to walk out with a well-fitting pair of shoes in a fairly brief visit, when I thought it would be hard to find something that would fit me.

My family and I have bought shoes from this location multiple times. Each experience has been…read moreextremely positive, with the staff being very knowledgeable and helpful. I have loved all the shoes I have purchased, and it is my go-to spot for sneakers. Shoutout to Oliver for awesome service!

I came in today as a novice looking for running shoe advice. John helped walk me through three…read moredifferent suggestions, where I got to try them on and jog down the block. He checked my stance, current setup, and answered each of my Google level intro questions with a welcoming kindness. I didn't feel out of my league or pressured to purchase a pair I didn't feel educated on. With that, I left with a pair of Brooks I feel confident in!

These guys are the best. Phenomenal customer service! Highly recommend them for printing and for…read moreany sports related supplies.

They have excellent customer service and always have finished our job on the date that they said it…read morewould be completed! I can always count on a quality printing job on all items that they have printed for us! I love using LOCAL businesses to take care of all of my business needs!

REI has decent prices and selection - but if you can't find what you want they are always able to…read morehave it shipped to the store for you. We've used that a few times in my household. Being a member comes with good deals - definitely worth signing up. The real gems here are the specialty employees though. Many of the sections have an expert wandering around ready to help answer incredibly specific questions and give recommendations. One such expert was named Clay I believe working in the boot section. He spent a long time with my husband showing him how to size boots differently than shoes, having him test it out on practice terrain, and picking the best fit for activity and price. These are the best fitting boots he's ever had!

I wouldn't recommend this particular location. While products are run of the mill and in line with…read moremanufacturers, customer service was abysmal. Upon entering and walking through the store multiple sales associates made eye contact with me & did not engage or ask if I needed assistance. After asking for help, positioning myself in a place where I was easily accessible to any sales person, I watched as each salesperson helped another patron around me. It took persistently initiating a dialogue to gain some semblance of help that was quickly discontinued. As a young person of color, I will not be returning to this REI location, but will bring my business elsewhere. Really a same, I've enjoyed REI in the past but this experience has been discouraging.

This is a better version of the TjMax at my pervoud one star in that I hated how the lines were so…read morebad and how everyone punched and kinda moved me out of the way. This place is like a better version of that with less lines and is not as packed on thanksgiving after day in Black Friday

There is only one Sierra store in MA. They have great prices on great merchandise. We will return.read more

This place rocks. I'd give them 10 stars if I could. I've been shopping at Mr. Sid for over 10…read moreyears and I think this is the best Men's clothiers in Massachusetts and possibly in the USA. Barry, Stuart and the team have worked hard to make anybody walking in the front door feel welcome. Now they have a fantastic Women's section too.

wow.... is all I can say...... it's actually 0 stars..I have never experienced anything like…read moreit...... no one greated us and didn't even acknowledge us... it was like we were invisable... it was unreal.. they don't know me from a hole in the wall. I just went somewhere else and bought a $7,000 suit..... you're not all that!!!

gorgeously curated women's clothing. love my buttery leather moto jacket! Great service as wellread more

Prior to going into the store today I tried to see if there was a website that I could look at. I…read morewas hoping to see some of the merchandise that was carried in the store. Unfortunately, there is none. I did read a few terrible reviews about the sales associates. I needed a dress and the store was recommended by a friend so I was going in anyway. The Reviews were wrong and I was told are old and about people that no longer work there. Both women in the store were wonderful, pleasant and so helpful. It was like shopping with my sister. I even bought a dress!! If you haven't been it's a must and tell them I sent you! Wendy