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    NRG Industries

    2.4 (5 reviews)
    Closed 8:00 am - 4:00 pm

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    Services - NRG Industries

    Siding installation

    Siding repair

    Siding replacement

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    7 years ago

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    5 years ago

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    13 years ago

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    7 years ago

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    13 years ago

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    Windows and Doors Store

    Windows and Doors Store

    2.3
    (3 reviews)

    I am not sure who manages this company, but the system they have in place is a wreck. I made an…read moreappointment with their outsourced call/text service via Yelp. I believed I had scheduled an appointment, but it turned out I had only scheduled a call to make an appointment. I never got that call, and I wasted an hour waiting for them because believed I had an appointment, or at least that was the excuse I received when they called back days later. I scheduled another appointment with them when they called days later, and that appointment came and went with the no service and no phone calls. I wasted hours of my life only to be called to schedule another appointment that did not happen. I received a second apology call today, at 8PM, in which the technician called me buddy, made demands of me, talked poorly of the company, and expected my pity because he had been out for the day at the hospital. I totally understand changing appointments, but there needs to be a phone call letting the customer know PRIOR to the time of service, not five hours later. This is not the call center or technicians fault, someone in management needs to evaluate their systems, I am sure I am not the first person to have this issue. TLDR Don't call them, they don't show up to appointments, don't answer their own phones, and then act like it is your fault. PS the hours of operation don't match reality.

    My husband and I recently completely remodeled a home and out of all the subcontractors we hired…read moreour experience with the windows and doors store was the best experience by far. The customer service has been phenomenal. Mike helped develop a few different quotes for me to choose from, I was able to see what the different window options would look like on my home, he explained what the process would be like, and went over their financing options. The windows arrived on time and the installation was completed in one day. They also handled the permit process for us start to finish. Mike and Vinny have truly gone above and beyond. If you need windows or doors for your home or business I highly recommend reaching out to them. I don't think they could have made it any easier for us. Truly hassle free. Definitely worth the money spent & the financing makes it very accessible.

    Wiregrass Window and Door

    Wiregrass Window and Door

    1.0
    (2 reviews)

    20+ phone calls without answer. Installed a damaged window and multiple screens not fully…read moreattached. Ugly horrible caulking done around some windows. Being told my brand new 2mo old windows are supposedly from a company (the main source they use) that often doesn't send them the requested products. Sounds like BS stories as to their shortcomings. "Lifetime warranty" that's essentially pointless if they'll never be fixed. Taking time out of my work day to be home at a time that fits their schedule only for no one to show up and an hour later finding out their business is closed for the weekend already. Absolutely awful customer care. Go somewhere else

    I think word should be getting out there that if anybody has made any deposits and is waiting for…read moreany kind of installation from Wiregrass windows and doors to not hold out any hope since their offices are currently packed up, their meter for their electric box is padlocked and their control meter is missing so they have no power at their Dothan location. The Birmingham office nobody ever answers the phone or it goes right to voicemail and the voicemail is full so they're not accepting any messages. We have been duped over by this company and I have at least six other people that they have taken advantage of. I would just like to get word out there so other people who may have already given Josh Lowe a deposit or are thinking about using that company to definitely not. They have also taken down their Facebook page.

    NRG Industries - windowsinstallation - Updated August 2026

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