Delta Management Review
You really need to like the people you are working with when undertaking a project as long and involved as our bathroom renovation.
We ended up not just liking all of the people in the Delta Management team -which in our case was Stacy Bell, her father John Bell and the amazing Melissa, who made up the last of the Delta triumvirate--but loving them.
And, as we repeatedly told the three of them, we liked every single person they brought into our house to work on our new bathroom--the carpenters, the electricians, the plumbers, the tilers, the plasterers, the finishers-- people who have been working with Delta Management for decades.
It became like one big happy, project-oriented family. Really.
We came to like and trust every single person involved in this renovation so unreservedly that we could leave any of one of them with our keys when we couldn't be there to let them in or had to leave them to their work when we had to go to work ourselves. .
We met with Stacy, John and Melissa many, many times as they helped us think about and draw up a dozen different bathroom layouts.
They listened patiently as we made up and then changed our minds about how much bigger our bathroom addition was going to be; if it was going to have a window or not; if it was going to be tile or wainscotting; it we were going to go period or opt for something more modern--all those hugely major decisions that come with doing a not-inexpensive renovation. And they gave us the benefit of their considerable expertise.
And they often went above and beyond--- in one case in particular they took on negotiations that were not part of their contractual agreement, sparing us a potentially difficult tussle l with a Canadian plumbing fixture company.
Not to mention that Stacy and Melissa called an ambulance and then drove me to the hospital after I fell off a ladder while putting up holiday lights. Like I said-- Family.
Our bathroom was original to the 1934 house that we live in--5 X7 with the sink, toilet and tub rubbing elbows. The floor tile was a charming black and white basket weave but old and worn. The wall tile was hiding mold. We kept it clean but it was never a pleasure.
Now we're actually kind of afraid of it--it's so beautiful and bright and clean and convenient. It is taking us a little while to feel worthy. We've even invited friends over just to show off the bathroom. A sad commentary in some ways. But a fitting tribute, actually, to the care, the craftsmanship, the attention to detail that transformed our one and only bathroom.
We hired Delta not just because we liked Stacy, Melissa and John but also because we had heard great things from them from our friend Jayme who hired them to undertake the transformation of her old patio. Now we are paying it forward by telling you that these people are wonderful to work with. And the end result of their work is solid, beautiful and a real pleasure. read more
