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    Complete Health Partners - Hendersonville - Pediatric Urgent Care Hendersonville, TN

    Complete Health Partners - Hendersonville

    2.3(9 reviews)
    11.8 mi

    Great care! Great people! Dr. Sparks takes time to listen…read moreto you!! Very clean environment. Easy to get to.

    Incorrect Diagnosis and Dismissive Rude Response by Dr. Tommy Hooper…read more It's a shame I'm having to write this as we have been patients of Complete Health Clinics across the Nashville area for over 12 years now, but this experience will be putting an end to that. My 16-year-old son was seen by Dr. Hooper for persistent fever, severe frontal headache, extreme fatigue, drainage, and over 10 days of symptoms. When I asked about the possibility of bacterial sinusitis, the provider dismissed the concern solely because flu, COVID, and strep tests were negative (which could have been false based on the delayed testing timeline). He stated that meant it could not be bacterial and declined antibiotics but offered a steroid shot. When I respectfully questioned the reasoning, we were told we could leave as he opened our door to show us out and instructed us to go get our steroid and antibiotics somewhere else. We sought a second opinion the same day, and he was diagnosed with acute bacterial sinusitis and started on antibiotics. I understand the importance of antibiotic stewardship. However, dismissing concerns without discussion and responding defensively when a parent asks questions was disappointing. I hope future patients feel heard and respected.

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