Came in on a Sunday for upper respiratory cold/issues that have been long term. Listened to my…read morechest/heart, (did not look at ears, nose or throat), swabbed for COVID and flu, and sat for an hour and 15 minutes to have the assistant come in and looked surprised I was still in the room. Not even sure if Covid/Flu results were accurate at that point, since they never mentioned them when they finally got back to me. Was given a round of antibiotics for an upper respiratory infection. I was talked down to by the PA when I asked questions. Seemed like I was wasting their time. Lacked compassion and professionalism. Went to my PCP the following day (Monday) and was diagnosed with pneumonia.

Online check-in worked smoothly. Every person on this team was friendly, welcoming and kind. They…read moretreated my son with the upmost care. I don't normally like urgent care type clinics but I would come here again with no hesitation.

Walk-in clinic, not a PCP! You can now schedule appointments on-line!read more

I have written reviews before but this Friday Mai and Silas was wonderful I was hurting and they…read morehelped me asap. Again I can't brag on this spot enoug. come see them if your hurting peopl. Better yet dont I love how quick they take care of us. So I like my little secret location I feel like. Love yall!

Staff was very kind and courteous. I would highly recommend. Short wait time and got me right in…read more Very professional

How could you call yourself a walk in kids urgent care but turn away my 4 year old daughter in need…read moreof a tetanus shot because she doesn't have other vaccines?? Very disappointing and the opposite of the Oath that a doctor takes. Shame on your office

We absolutely love this place. They are caring and always available. They will call you back…read moreimmediately even if it is in the middle of the night. One side of the building is a walk in clinic!! The office and rooms are entertaining for kids and so pretty. I love the doctors and nurses. This place is awesome and there is a reason they won Best of Wilson County!!

This is the second time I have had to take one of my kids to this location due to being after hours…read moreat their regular pediatrician. The first time, I waited with my young children (one 2 year old and one under 1) for over 30 minutes for the results of a strep test after having waited an obscene amount of time just to see the doctor. When I had finally had enough and my kids were over it, I walked out of the room with them and requested a call for the results because I needed to leave (the winter ice storm had already begun at this time). The doctor told me "oh I didn't realize you were still here. I thought someone told you the test results". How did you not hear my two young children causing a commotion for 30 minutes? This latest visit I took my now 1 year old for a follow up appointment. We waited over 45 minutes to be seen after the nurse had checked us in and taken his vitals. He was borderline inconsolable to the point where I was packed up and ready to leave again when a nurse came in to check on us. I had exhausted all of the distractions and snacks in the diaper bag at this point. One nurse offered him Nutter Butter cookies. I know she was trying to help, but trying to offer a child a sugary snack that contains a common nut allergy is insane to me. Once the doctor finally arrived, some additional amount of time later, she noted that there must have been a mix up "with IT" because we were listed through the urgent care side (walk in), which was not the case. I made the appointment while I was there, in person three days prior. TLDR: WOULD NOT RECOMMEND, ESPECIALLY WITH SMALL CHILDREN!!

My three children see Dr. Casilli. She has been our pediatrician for four years and has always been…read morekind, considerate, and helpful. I appreciate the ability to call their triage nurse when determining whether to schedule a sick visit and being able to speak with an on-call physician on weekends.

We love Dr.Lett. Both kids see her. We've never had any negative experiences with any of the…read moredoctors. Love that they have urgent care available on Saturdays.

I have traveled and lived all over the United States, as a result, have had experience with a…read morenumber of Doctors and their practices. Dr. Steves and his staff are top notch!! Period! Dr. Steves knows how to listen to the patient, and is compassionate, caring, and extremely knowledgeable! He has exceeded, where others have failed. His staff is exactly the same way! His practice should be the model for modern medicine! If I could give Dr. Steves and his practice a 10, I would. His practice is the way medicine should be, actually the way it used to be in the U.S. Your health is important not only to you, but your loved ones. This is why I put my care, and the care of my family in his hands!!!

The services and care my husband and I receive at The Town Doctor are outstanding. We have been…read morepatients for about 3 years now and won't go anywhere else. I initially heard about them from a fellow self employed musician who was having concerns about losing their affordable healthcare through Obamacare - since I, at 34, was considered "old" by most insurance companies' standards, just getting a basic plan, let alone any catastrophic care was so expensive, I'd have to refinance my house just to pay for my coverage not to mention my husband's. I didn't think there was any other way. With Dr. Steve's and his team, I don't have to worry about it anymore. If I have a problem, I just text or call and they take care of it. If I need to come for a visit, it's taken care of - I have had everything from my well visits with their OB to standard blood tests to full on allergy panels, minor procedures, support tracking down Lyme and Thyroid issues.... the works - my husband had two surgeries this past year and the after-care support from Dr. Steve's was unreal. They go above and beyond and you're treated like a person, not a paycheck. This is the way healthcare is supposed to be.