I used ProTrav dozens of times. They consistently find me the best price, and can often help with…read morethings you just can't get online (like discounted upgrades). They also know the lay of the land, pricing-wise, and can tell if a fare will go down in the near future, ensuring I buy at the right time. They charge $35 to book a flight and I always feel like it's worth it... especially when I need someone to call during the trip if a flight is cancelled or hotel overbooked. No 20 minute holds or off-shore phone reps with this company. Highly recommended.

So this gal is doing some Thailand island hopping for her birthday and I was looking for a travel…read moreagent to help with with some details. I know most people just book things online themselves these days, but when I went to Europe about five years ago I found a travel agent (A woman at AAA Travel) to be very helpful and took away a lot of the stress I normally get with planning things. Well, a friend recommended Evelyn at Pro Travel and said that she and her family had used her numerous times with success. So a couple weeks ago I called Evelyn and she was very friendly, but she did not handle Asia so she was going to have a gentleman who specialized in Asian trips give me a call back. I never got a call back. So I decide to try again because it's getting close to the time I need to get my sh*t together for this trip. The second time around the operator connected me with Pat who said she could help me. Pat was friendly at first but after our initial 5 minute phone conversation it became apparent in emails that she was not familiar with travel to Asia and I was having to Google answers to my own questions because she just gave me general/basic information. It was only after I found a flight I liked that she said they charge $35 to book international flights. To be fair I had spur of the moment booked a tour though Contiki because it was almost sold out, but I was wanting a knowledgeable travel agent to help me with the flight, transfers and extra hotel stays before and after the tour. I had been up front about this but when I questioned the fee I received a terse lecture like email telling me I was taking a risk booking on my own and she didn't know why I didn't come to her from the start. I have no problem with paying a fee as long as I am told about it from the start and the service I am getting is actually helpful. I had been hoping to establish a connection with Pro Travel as I plan on taking trips to Spain and the UK in the future, but my brief experience with them has deterred me from seeking a travel agent again. Maybe you'll have better luck with them like my friend did, I just would not recommend Pat.

Called for help booking international tickets and Herma informed me they weren't willing to work…read morewith anyone who hadn't booked through them before. FABULOUS customer acquisition strategy you have there! I explained that we are a mixed dual citizenship couple and fully aware of all the current issues involved with traveling to the EU right now, and that we were purchasing travel insurance to handle the potential problems I'd identified. She tried to convince me insurance wouldn't cover it. Well. Guess you don't want money OR new customers. Good luck with that!

These gals are wonderful. They really take the time to get to know your needs and what you are…read morelooking for out of your trip. They are very well traveled themselves so they have a lot of first hand knowledge to bring to your planning. They are pleasant to work with and are excellent at answering questions. Especially when planning for a group, coordinating can be so much more involved than you realize. Why not let them handle the details?

This significantly exceeded my expectations. This place is either new, or really well-maintained…read more There are trails, and bike trails, and the canal remnants, and an entire house/tavern/shop that has been converted into a museum with all this information about the canals. There were rangers here and they were super friendly and helpful, and good with kids. I hate people and I was thoroughly impressed. We got to see a snapping turtle laying eggs, and there's an actual lock that was restored so you can basically see exactly how it works. I bet they move that thing sometimes to show people. I didn't ask them to, but I bet they do.

The Canal Exploration Center is a great stop in Cuyahoga Valley. It does, however, have limited…read morehours so be sure to check in advance. The location is very neat - it is housed inside of a historic shop & tavern and now features two floors of exhibits and a small gift shop. They have also fully restored Lock 38 that sits right outside of the center, and it is neat to go out and take a look at this, as well. The staff here were really kind and helpful, and we enjoyed chatting with them. There is a nice combo of reading, video, and interactive elements to the exhibits here.

RJT has been super attentive for our vacation planning to Jamaica. We were originally supposed to…read morestay at Montego Bay but hurricane Melissa had other plans for us. Ron took care of everything and got us moved to a different resort and a better room! Will use him in the future, for sure.

TL;DR here; Do NOT recommend. Please find an agent who wants to work with you, not just get your…read moredeposit. Full review below, for those curious. I began working with RJT travels on August 8th to plan a trip for beginning of October (last week). I sent out an email blast with what I was looking for and heard back from a few agents, but ultimately went with Mr. Tallon. This was in part due to him letting me believe my girlfriend's parents had booked with him previously and recommended his agency. While he did not outright lie to me about this, when I brought it up he changed topics and did not correct that he had not worked with them. I wish I had caught this type of behavior sooner. Mr. Tallon was also, admittedly, very knowledgeable about his craft and the resort we ended up staying at. I took a lot of his recommendations and found his insight helpful. So why the bad review? First, as soon as he received my deposit the tone shifted. We initially spent a few hours on the phone discussing options, and this process went smooth. As soon as he had the deposit though, the words "there's no reason to bother me until the trip" actually came out of his mouth. I figured this may have been a momentary slip, and didn't pay it much mind. This trip was meant to propose to my girlfriend, so secrecy was a must. I stressed that over and over again, yet multiple times received mail from "RJT Travels" pertaining to our upcoming trip. Had I not been diligent in getting the mail before her, this alone would've blown the entire trip. On top of that there was a secret dinner booked at our resort where menu's needed filled out and turned in in advance. I initially asked Mr. Tallon for the menu's to fill out August 22nd. I received "As I said on the phone yesterday I will send you over the menu". As I had repeatedly felt my planning was bothering Mr. Tallon I left the topic alone. I had to follow up over a month later, September 29th, myself to remind him I needed the menu's filled out. The ultimately never got turned into the resort, which meant the menu's were left printer in the room for us to fill out, for the secret private dinner I had booked for us. So that was pushed to the second day of our trip, with the secret exposed. I also wanted a photographer to already be at the location I had requested so I could just "take a pre-dinner walk" with my girlfriend, show up at the spot, and surprise her with the proposal and not have her know a photographer was there waiting. He told me this was impossible (which Sandals later corrected, and fixed) and instead came up with a sort of compromise which I found begrudgingly agreeable. I wish he had put in a little work to just ask the resort, because they were very happy to work with me and do whatever they could to help. I did, in the room, receive documentation confirming the photo appointment Mr. Tallon made for us, again blowing the "secret" aspect of the proposal. Mr. Tallon was knowledgeable about the resort, and flights (which I had to book myself after he did not get back to me with the info when he said he would). If all you need is someone with knowledge, then I suppose this may be a good fit for you, despite him purposefully misleading me about my girlfriends parent's using him in the past, so proceed warily. However; if you're looking for someone to go above and beyond, who wants to help, this is not your agent. RJT dropped the ball on every aspect of my proposal, and keeping it a secret. I was able to salvage the situation by working with the resort, but I feel my situation would've been better had I just worked with the resort myself to begin with, since I needed to go to them to fix the situation anyway. Mr. Tallon often left me feeling my communications bothered him (which I brought up to him and he never addressed). I will not use this agency again, and I would recommend you don't either.

I cannot stress enough about how much Annemarie puts her heart and soul into the work that she…read moredoes! She replies promptly when you write to her, when you speak to her on the phone, she's very welcoming and friendly and professional. She's a wealth of knowledge with traveling, of course, and gives wonderful advice in regards to things to bring to where you're going. I could not be happier with the kind of representation that I have. I have never taken a trip by myself. This first for me. I have to say I was a bit nervous to start the whole thing, but she has made everything positively seamless! Thank you so very much, Annemarie for making this such a wonderful experience for me! Lisa in North Royalton, Oh

I was going to book the cruise online myself but am glad I didn't. Annemarie provided a fare that…read morewas significantly less for the 5 of us and took care of every detail efficiently. She followed up by email every step of the way, making it a seamless process. It was the first cruise for the grandsons, and they spent most of their time in the pools and on the water slides and flowrider. The two hockey players also took time to show off at the onboard ice rink. The adults enjoyed much needed relaxation and fun. The entertainment, service and food were great. Couldn't have had a better time! April 2023

This is a review for the United Club in Cleveland Hopkins Airport only…read more There are a few clubs at the airport. The United Club is by Gate C14. I get two complementary accesses to United Club through my United Explorer Credit Card. I have been to a few United Club in my lifetime. The best one was in LA. They had hot foods. Now the United Club in Cleveland is the best club that I have been to. They have hot foods, dumplings and meat balls. There are sandwiches and wraps. The best item is their Roasted Butter Squash Soup. We are in October, peak harvest season for squash. There is gelato. No more needed to be said. They serve only inexpensive items, but their tastes are average to good. The decor is very classy and rich in tone. There are individual rooms with power outlets as well as group work tables. A very spacious seating area with very comfortable chairs. All in all, I am very delighted in the decor and the foods. Good work, United. The best part of my current trip is the airline and the airport club. Ray out.

I arrived early at Cleveland Hopkins International Airport. Even though it is a large airport, it…read morewas easy to navigate. Rather than downloading the mobile application for American Airlines--the airline I was flying with--I visited their website to check in early and took a screenshot of my boarding pass. Since I only had a carry-on bag, this allowed me to head straight to TSA security instead of waiting to see an agent. As for my airport experience, TSA was not crowded at all with it being Cleveland Hopkins International Airport. Even with that, I always dread going through security because of the possibility of being screened heavily, but all went smoothly! The only things I removed from my body were my jacket, backpack, and Rock & Roll Hall of Fame Half Marathon medal placing each item inside either the bin, or my jacket pocket. After a light screening of my Garmin Instinct GPS watch on my wrist, I was well on my way to locate the gate within the terminal, which was not a hard find. While en route to the gate, the first thing I admired in the terminal was a public art piece from the 'GuitarMania' project. It featured a blue and white decorative guitar headstock wall display with the word 'Cleveland' in script. Even though I was not hungry, I took notice of some food and snack options within the terminal. These included The Pub, Dunkin', Currito, Chick-fil-A, Shake Shack, Bruegger's Bagels, Bar Symon, and Auntie Anne's. Furthermore, I was relieved to find postcards to add to my travel collection. They were pricey, as most seem to be now. The airport shops I found that sold postcards were the Rock & Roll Hall of Fame Airport Store and Hudson. Hudson also carried fan apparel for college sports teams in Cleveland and throughout Ohio. I was also able to buy keychains and magnets for my coworkers at Hudson, right outside the TSA screening area. Oh my God! The lingering scent of Auntie Anne's pretzels lured me back to the area once I located my gate, where I caved and purchased bite-sized cinnamon rolls from Cinnabon instead! This Cinnabon was literally right next to Auntie Anne's, which did terrible things to my willpower. Being inside an airport always reminds me how people cannot walk in a straight line because there is always someone walking in your direction. I always find myself maneuvering around like the spaceship in the Asteroids arcade game, avoiding collisions. This airport visit was no different, except for me overhearing "Love Me Two Times" by The Doors playing in the background. The American Airlines gate I flew out of appeared professional, with a very well-maintained seating area compared to other airlines I have flown out of. I rarely encounter boarding areas with clean seats and no trash left behind, which is hard to unsee. Within certain airline gates, there were workstations as well as seats with charging outlets, giving me the chance to charge my cell phone before boarding my flight. Although the flight back to Chicago was delayed, I was updated via email and Google on the flight's status, and thankfully it was held up for no longer than an hour. Even with the delay, the boarding process was very organized and professional, which is all I can ask for. In closing, safe travels, and blessings to all that read this review of Cleveland Hopkins International Airport. ~Escape the ordinary. ~ Thomas G

Katrinca, owner of CDC Transportation, could not be more professional and personable at the same…read moretime. I heartily recommend her services.

Good service and a car to use if you fly in. Hangar space or tie downs if you need it, many…read morerestaurants nearby.

A bit racist I think the person on the phone told me that if you're not an American citizen they…read morewill not accept any training but I explained to him that I already have my certificate and all I wanted to do was it biannual and he replied that I needed a passport are you kidding me? Anyways I will not recommend is airport or Flight School to anyone because they are profiling all foreigners not good at all man not good at all