I'm a custom home builder in the Elk Rapids area. I have used Twin Bay Stone Works on several…read moreprojects now and have always been impressed with their quality of work and professionalism. -Luke

Received 3 quotes from competing Granite kitchen countertop installer. Twin Bay Stone Works $1,300…read moremore than competitors for exactly same quality Granite, same countertop dimensions, same sq footage.

They are great! We were looking for natural and outdoor stone for our gardens and pathways. We…read morefound it here. The service was amazing. Everyone with talked with was so helpful and patient with all of our questions. They made it easy, and very knowledgeable about all of the products. They have a large selection of pavers, natural stone, rocks and more. Most anything you might need for your project. I would recommend to my friends and will be back when we have another DYI project. Thank you for your help!

I cannot say enough about how great our service was!! I wanted to have a pile of sand delivered for…read moreour son. Deb and Stephanie were so great at helping me figure out what and how much would be appropriate. I ordered Monday after 5 pm and it was delivered on Tuesday by 9 am! Dalton, the driver who delivered our sand was so nice and accommodating! He was also an expert at his craft, backing that big truck into our gated backyard. There was maybe 1.5 inches of clearance on either side and he made it look so easy! We are so grateful! Thank you!

Amazing job, The guy was on time, completed job way ahead of schedule, went above and beyond to get…read morethe job done, even worked weekends and nights to complete the job, have NEVER had such an amazing experience with such an amazing contractor!Highly recommend this guy to do the job. At a cost that's affordable and easy to handle!

I gave Phil Reed thousands of dollars of my money for a project that never started. His business…read moreaccount was overdrawn at the time of the deposit - so he took my money and deposited it into his personal account. I filed a small claims court suit against Phil and won the judgement but he did not pay the settlement during the timeline designated by the court and made no arrangements to pay me back. I am posting this review to warn consumers about Phil Reed and his company, Reed Builders, Bellaire, Michigan. It was hard to find any reviews except testimonials on Reed Builders when checking him out. I hope this will prevent other potential customers and senior citizens like myself from getting involved with Phil Reed.

Great business that does awesome work!! Needed a new metal roof put on, old shingles off. They did…read moreit efficiently and promptly. My roof looks awesome. Also needed roof on my garage repaired. They took care of that as well. The owner is super friendly and knows his stuff. Highly recommend if you are in need of roofing work! Clean and efficient and good work!

I was picking all the wrong tiles for my granite backsplash (brought in a piece with me). Jean and…read moreLyndsay immediately brought out the perfect match. It was fabulous. Listen to their recommendations. They are the BEST at the selections and they know the competitive tiles on price.

Wonderful experience with Pennington Cleaning. Christine is so friendly and responsive. You can…read moretell she truly cares and is such a hard worker, it shows through her work. I greatly appreciate her flexibility and the care and concern she puts into her jobs. I highly recommend them to anyone.

The place was cleaned well but they took 7 hours to do what I could have done in two but I was not…read morethere to supervise and they charge by the hour. Not good at communication either. Would not recommend.

Had carpet cleaners out, for the first time. Not super happy. HOWEVER,…read morea second call, and they were very apologetic. Secondly, went over the areas I was unhappy with, and it looks amazing. So appreciated knowing we were unhappy. They want their reputation to be stellar. Highly recommend

Very impressed with the work. Carpets in 2 bedrooms and our wool area rugs look great! Price was…read morevery reasonable too. We will definitely use them again and recommend them to our family & friends.

Great guys. Thorough. Insightful. Our report was delivered remarkably fast and was hugely specific.read more

My agent set up my home inspection through Traverse City Home Inspection, and I'm so glad she did…read more Travis and Evan were incredibly patient and professional. They asked about my particular concerns, and answered all of my newbie questions with practical answers, and I always felt respected. The inspection report was long and thorough, with pictures and a summary of the most important issues they found. Based on what they knew about my new neighborhood, they strongly recommended radon testing and were able to get it done within the short inspection window. I'm so glad they did, because is significant radon, and I was able to get mitigation scheduled for shortly after closing. My follow-up call to the office went well, also. They clearly have a healthy organizational culture of respect and customer service. The only thing I would have changed about their service is that I wish they had worn masks to the inspection---but that seems to be a general culture problem in TC, so I'm not taking any stars off for it.