About plumbing is extremely professional, knowable, fair, explain everything in detail, excellent…read moreservice and price, very fair, I read the review of Mr. Aaron, and I think is very unfair, must companies are charging $148.00 just to come over and give you a quote, charging him $120.00 and fixing the problem, is extremely fair. That is my opinion, About Plumbing is a great company to do business with. M. J.

Had them come out to look at why I was not getting hot water but only cold water. On the phone he…read morementioned he would not charge me if it was just a closed valve and that is exactly what it was and he ended charging me $120 for ten minutes. I mentioned to him saying "I thought you wouldn't charge for a closed valve". He replied "It's not who you call it's what you know". Really? I do not recommend because he is not honest, rude, and money hungry and basically got $120 for just turning a knob.

Guy was fantastic! I've rarely met a kinder technician in any service industry. He was thorough and…read moredetailed explaining the issue with our shower not having hot water, and efficient in rectifying the issue. Communication was great as well from our first call to the resolution.

Really quick, didn't pad the work done, gave me a quick estimate and fixed it in no time.read more

Troy is a great example of what quality customer service should be. His prices are fair, he's…read morehonest, and he's always willing to give advice that can save you money instead of trying to sell you something you don't need. He's a great guy who stands behind his work, and I highly recommend him for any septic service needs.

Let me preface this by saying I haven't actually used Blue Lightning YET, but I plan to…read more We've been diligently pumping our septic system every 2 years since we moved into this house 6 years ago. It was time again, and I wanted to try someone new since I wasn't really excited about using my old service. I called a local place and booked an appointment which turned out to be a disaster. Their techs didn't really seem to know what they were doing, their truck was undersized and they told me I was looking at nearly $900 to pump my main and aerobic tanks. I apologized for their wasting their time, but there was no way I was paying that. After looking on Yelp! I discovered Troy and Blue Lightning. After calling and talking at length with Troy about my setup, he dropped by and took a look in person. Troy did what I felt was a pretty thorough examination of my tanks, the sediment buildup and equipment and even the sprinkler heads and control unit, and told me I didn't need my tanks pumped at all. In fact, in his opinion, the tanks were in tip top shape. He did caution me that the aerobic tank would need some attention in 3-4 months, and I assured him I will be contacting him for that. He didn't even charge me for the visit. After talking with Troy, I realize the racket that most septic companies are running. An uninformed homeowner (which was me before Troy schooled me) makes the call because they've been told "pump it every xx months". The septic company is more than happy to take your money and pump out your tank, whether it needs it or not. In the case of the other company I contacted, I waited for weeks because their truck was getting repaired, and when they showed up, I was told they would have to make 2 dumps to get both tanks, effectively charging me for two clean outs. Troy is a fresh breath of honesty that I highly recommend contacting when you have a septic issue.

One of their drivers ran a red light and almost hit me. Got next to him and he was looking at his…read morephone.

I must rate these guys as 5 star. The work they did was superlative. I had 1 job that quickly…read morecascaded into 4 requiring multiple trips and multiple parts to be ordered. I was dissatisfied in the shipping time and delays (Can't blame them for holiday shipping and scheduling). I have saved their contact info, and will be using again in the future.

Beware of this business. I was charged a non-disclosed missed appointment fee of $127.00 because I…read morehad a seizure about the time he supposedly knocked on the door. I called and explained to the extremely hateful lady what had happened and all she could say was well you didn't come to the door and we have pics of your car in the driveway, blah blah.. It was a neighbor kids car in the side driveway that they had "pics" of for that matter it doesn't make a difference. When they did come back he said there were no leaks only streaks where it had leaked but he missed the mold growing all along the side of the wall. Thanks for nothing guys. I didn't hire them to begin with it was EverNest. Seriously wonder about the legitimacy of this business.

We have a very old septic tank that was clogging up. One company I called wanted over $4,700 to…read moreclean the lateral lines & if that didn't work, they strongly suggested I just go ahead & have them install an aerobic system for $16,000!! I called another company I've used in the past to clean the septic tank, explained my situation & they highly recommended ECS to hydro-jet the lateral lines. When I called ECS, Julie (she's wonderful) explained their service & they charged almost half of what the other company wanted! We set a date & Eric came out to perform the service. He did a wonderful job! He said the lateral lines were pretty clogged up with sand, dirt & roots but they are all cleared. He said I did not need an aerobic system. To say the least, ECS potentially saved me thousands of dollars! Julie & Eric are a terrific team & I highly recommend at least calling them to discuss your needs.

Great service, good work. I always call Guranteed Plumbing when I have a problem. I've never been…read moredisappointed.

Restore utility for water in home. Apex was used for direct line at affordable cost and fast…read morefriendly service was efficiently used. Very satisfied with service recieved

Contacted Larry to get a quote on some minisplits in May of 2024. He was always very responsive and…read moreopen to any questions/concerns that I had throughout our entire process. Initially, I was just 'pleased' with the service that his team provided. The guys were all very courteous, respectful, and cleaned up after themselves. Well, I'm no longer just pleased, I'm ECSTATIC with the service that this company provides! A year after I had the minisplits installed, I tried to use the heating function that was in the seldom used unit. The unit was only blowing cool air, and I was worried about getting hassled by the company for not bringing the issue up sooner. Larry completely understood (or didn't care since he was going to make it right anyway) that I just never ended up using the unit that winter, so I couldn't have known about the issue. Larry sent the techs out, they found that it was out of refrigerant, fixed the issue and everything was up and running again. Until... Someone in the house must've bumped into the unit and caused another leak of refrigerant. We didn't find out until almost two months later. No worries, Larry sends his guys out, they isolate the problem, and got me back up and running. I was just happy with the communication and that my problem was fixed, but then found out that Larry wasn't even charging me for ANY of these additional visits a year after install! Couldn't recommend this company more.

Larry has probably one of the most respectable companies that I've seen or worked with in a while…read moreall of his guys are very knowledgeable and work very hard and put out a very good product in the end. Yes every company has its bad things and it's bad reviews and everything else but above all and everything they do an awesome job of taking care of their customers. I've been in the industry for over a decade now worked for countless companies where I would have to go in and do warranty work for months on calls that nobody could figure out that people sold knowing that nobody at the company probably could figure this out. So you can only imagine how infuriated these customers must have been. So actually for once in a decade quite literally it was nice to actually go into a company and not be bombarded with warranty work that nobody can figure out for months on months with customers that are very fed up and have just paid thousands of dollars for basically nothing.

This review is based on interactions from a few years ago. I just tried to call the number that is…read moreshown on the equipment they installed and online for the company, but the number has been disconnected.