Called to see if they had a product in stock. Unfortunately they did not have it. They were so…read moreproactive they called back to tell me they will order and have by Wednesday. They went above and beyond for me and i will definitely be giving them more business. Thank you for helping! A+

This might seem like an inconspicuous hole in the wall but I can assure you it's a professionally…read moreran, fully stocked with more than I've seen at most shops and is operated by very knowledgeable, well mannered people. I've spent hundreds here and it is well worth it! Thanx Guys for all the deals!

Excellent service, clean stocked store, and great selection. I was greeted nicely when I arrived. I…read moreappreciated the organized shelves and when I asked for a recommendation they were well informed about their products. I left with a new product to try. I will recommend them to my friends.

Great customer service!! Took time to help me with my card. Always very nice. Easy in and out.read more

I'm a disabled senior citizen a new medical marijuana patient in Connecticut…read more My social security check is small so I called curleaf in Manchester to ask some questions,I live in East Hartford. The phone prompt asked me if I would like English or Spanish. So I pushed for English it put me into the queue. The Rep answerd me which location I was looking for ? So I said Manchester Connecticut. The Rep must have been in an Asian country the Rep had a very heavy Indian accent I could barely understand anything he was telling me. Looking for what benefits were available to me it was frustrating to comprehend what the benefits were. Over and over I had to ask for clarification. So I ended the call and called Fine Fettle in Newington and received a totally different experience. Fine Fettle staff answered all my questions and I spoke to someone that was actually in the store. The benefits were much better. As a consumer I can spend my money where I choose so I choose Fine Fettle. Sorry Curaleaf but you folks need to get your customer service fixed. The Rep from Curaleaf was obviously reading from a script and I'm not sure he even understood what he was reading. The delivery from Curaleaf is $150.00 minimum Fine Fettle $100.00 10% discount for seniors and low income the discount would be 15% non stackable. When you have a potential customer who is a senior in a wheelchair looking for answers outsourcing your calls out to an Rep who is extremely difficult to understand just doesn't work. Hopefully this will hit home and they fix this frustrating issue.

Sweetspot is a cannabis dispensary. This is the second location, the other one is in Stamford. They…read moreoffer a wide variety of products like other dispensaries. From pre rolls, flowers, edibles, topicals, and more. Ordering online and pick up was easy. The dispensary was nice and large. The people working there were friendly. It's marketed as a boutique style dispensary. The prices were also comparable to the others. I am a fan!

Amazing shop great staff amazing prices clean #1 smoke shop in CT!!!!!! Amazing selection toread more

Not sure what the people are talking about the staff. They are wonderful and helpful. I mentioned I…read morehad problems with an older rig and they more than accommodating in helping it getting back up par. I did experience them being out coils but that's understandable, they carry good stuff and was going planning ahead anyways so, coming back another day was no biggie I recommend this place for seasoned vapors and noubs alike

I know nothing about vaping and was very nervous about going into a vape store. I was so pleasantly…read moresurprised! The manager was incredibly friendly and helpful. She really took the time to explain things to me and help me get an inexpensive starter setup. They even gave a military discount. It was a great experience- super customer service. So happy to have a great local store.

I've been shopping at this store for 7 years now. Use to buy most my glass here. I've seen a switch…read moreof so many employees over the years. I've never had a problem before. This dude was such a prick acting like he knew everything under the sun. Talking down to me. I'm know my stuff. Pretty sure I've been going to this store longer than he's been legal. I'll never go back! Such a shame.

I've been a customer of rock and smoke on and off for the last 5 years . No matter who is working…read morethere the customer service is always top notch! My recent purchase was a puff co peak rig a few days ago and I absolutely love it . I've purchased in the past bowls, bubblers , bongs , portables .. you name it ! All high quality and great prices . I tend to favor Grav labs glass for my flower , and rock and smoke has a huge selection .. nothing but thumbs up from me

Very impressive knowledgeable staff offering great products!!!…read moreAsk about their customer loyalty program to obtain future discounts!

The staff is friendly, and the hours have recently been extended to be more convenient for their…read morecustomers. Fun fact: It was the first Hybrid (Medical and Recreational) Cannabis Dispensary Facility to open in Litchfield County. Located directly off Route 8, they have a consistent inventory, and loyalty program for discounts and perks. I find their commitment to the community through giving back an excellent incentive to use this spot for my go-to recreational cannabis needs. For instance, at the moment they have a perishable food donation drive for the Thanksgiving holiday. They match donations and offer their customers a discount for participating. A win/win for everyone. I recommend checking it out if you are in the area and signing up for the rewards program.