I agreed with other review, if you get loan officer Tori Zimmerman, it will be bad luck. She is…read morevery bad, she approved everything at beginning, lack communication, until about closing the other loan processor yelled at me because they still need this, that documents, Tori never told me those things & what I have to do. No news since pre-approval until closing. I saw her biography, she doesn't have experience or specific in loan officer job, or accounting something like that, except other things such botanical, education, etc. No wonder as loan officer at Inspire she lack knowledge. I have enough, she make enough troubles.

They are working with us very fast service we are purchasing a home thru them and we are not…read moredisappointed with the service they provide

Horrible underwriting department! These jerks will do anything and everything to kill the deal…read more Take me for example: 800+ credit score 6 figure salary Very low debt (couple of cards max $1500 total balances) No other real estate currently owned. Paid off vehicle Great job. These bastards have basically made me feel like I'm a criminal and that they're doing me some sort of favor. Don't deal with these jerks. The "insensitives" are not worth the degrading treatment and aggravation!

This is the worst company to go with. They are horrible to deal with. They will not answer the…read morephone. No one has any idea of what is going on. They will only contact you when they need something. We have been trying to get this done for almost 2 months. Missed closing. They just don't care. They probably do it just so people will lose the deposit. WORST CUSTOMER SERVICE EVER!!!!!!!

Used this company in March and had an amazing experience!…read more Each person that helped us was very attentive and responsive and they always had their part of the equation done instantly to make sure that everything was working smoothly with our Realtors, and we got a better rate than we would have from typical lenders.

I called to inquire about current rates & got transferred to 2 different people that day to get…read moresuch. Lots of pressure to take a loan app, I said I was doing my due diligence & was not going to do a loan app that day. Then what really took the cake was I got a text message from Amy the following Monday stating the Fed had lowered rates, I immediately Googled such & found no such news. I texted her back asking her to send the link to confirm such. She said she didn't have that article but continued to try to get me to make an appointment in 3 more text messages. I told her I wanted nothing to do w an organization that was trying to mislead me w falsehoods. I asked for her NMLS#... no response so far.

I called Zenith home loans and spoke to Tom. I live outside of Colorado and didn't realize they…read morewouldn't be able to help with my refinance. I was wrong, though. Even though Tom couldn't originate the loan, he walked me through the process and tried to look up a few other lenders that would be able to assist. So while I didn't go through an actual loan process with Zenith, knowing he wasn't going to make any money off me and still spending 25 min on the phone was pretty incredible. You don't get that with the bigger loan firms. Judging by the other reviews I'm guessing people that did get loans had pretty good experiences as well so I'd strongly recommend Tom.

Chris H. took the stress out of home buying. During our initial meeting he established a plan for…read moreus that helped us understand what to expect. Following his leadership got us into a home that we love much quicker than we imagined.

Jordan was Awesome! We felt extremely comfortable with her. She is professional, kind, down to…read moreearth and respectful. Overall, it was an Excellent experience and we look forward to working with them, again, in the future. Because of them, we were able to purchase our first home! We are so grateful and Happy!!!

Wasted over a month working on trying to purchase a second home. All along the way there were no…read moreissues until I wanted to actually put in an offer. It's really unfortunate when you trust someone to help you with your dream goal and then to have the rug pulled out from you and let you fall flat on your face. Very disappointing.....my recommendation....Stay far away. I expect the owner will reply this using his generic copy and pasted response like he has done with every review on here, that goes something like this..... "Response from the owner 6 months ago Thank you so much for your feedback, James. We really appreciate you taking the time out to share your experience with us. Cheers, Gavin Ekstrom CrossCountry Mortgage, Inc."

We just closed on our second refinance with Elizabeth, after already purchasing our home with her…read moreas well. As before, she was very responsive to all questions and uses great software to make options very easy to understand. The closing process was simple and as expected...that's all you could want from your broker! I highly recommend working with Elizabeth.

Elizabeth Turra and her team are amazing. I went under contract for my first home just days before…read morethe COVID 19 shut down. Elizabeth was my advocate, my support and my educator - she was very patient and would always take the time to explain things to me and help me make an informed decision. She worked her tail off making sure the deal went through even under the most extraordinary of circumstances. I also heard from my title company at closing that Universal Lending is their favorite lender to work with - that's how awesome they are! I am so grateful to Elizabeth - she helped make my dream of becoming a homeowner a reality!

Great communication and jumped right into our loan immediately. They took what was being told to us…read moreby other lenders as a difficult situation as self-employed borrowers and made it easy. Highly recommend!

If you need someone who's on your side and will help you navigate the complicated mortgage process,…read moreKari is your person. She was amazing in making me feel cared for during a difficult time in my life. She couldn't have been nicer and more professional. I count her as a friend now and know that you'll be happy with her work. I have used her for my refinance as well and she is always great to work with. Definite recommend.

Dean Reiber was great in guiding us thru the loan experience. His knowledge in the industry is a…read morehuge benefit to new home buyers like us that were a little nervous in todays market! Thank you Dean for being there when we needed, no matter what time of the day/night!

From the owner: Zenith Home Loans is a mortgage company based in Denver, Colorado. We have a strong belief in the…read moreAmerican dream of home ownership. Zenith provides the necessary resources and tools to make purchasing a home an exciting and proud time in a person's life. Our commitment to your success as a homeowner doesn't end when you close your 1st loan with us. It is just the beginning. We are your partner, and trusted guide on this journey, connecting with you annually to ensure you know all the options available to you to leverage your home and mortgage to achieve your short and long term financial and homeownership goals.

Dan Langerman was extremely helpful and knowledgeable. He provided excellent communication…read morethroughout the escrow process as well. I highly recommend them!

Very professional staff, super friendly and follow up was awesome. I knew where we were in the…read moreprocess every day. I was presented with several options so I could determine what was right for me. DHA really cares about creating a lasting relationship and I'll be using them again!