I do not recommend this company. They don't know how to properly communicate.
Never actually go to do business with them due to poor / lack of communication. There's a slight leak in what I believe is called a check valve. I was attempting to get a price to repair. We wanted someone to come out and look at the problem so we could get a quote to repair. After numerous follow up emails, they state they don't come out to review the issue, when they come out, they fix and they price by time and materials, but still no estimated price. Sorry but I'm not having someone come out and do repairs at some unknown cost. Based on the picture, I would think they could give me some ballpark estimate.
At this point, I am irritated, I again attempted to get some sort of estimate. Parra, was not very helpful and suggested I contact Kim. Kim was seemingly more helpful, she stated the repair would be pretty simple and provided a sort of estimate. To get a closer number, she asked if there was a shut off valve in the basement, this would determine if they have to refill the sprinkler tank. I took a video and sent it 10 minutes after the call, she said she would review it in the morning. That was two weeks ago. I sent follow up email and follow up text message, no replies.
Simply cannot recommend this Company. read more