The staff at LUV are exceptionally kind and compassionate. We brought our beloved cat, LUV, who was…read more14 years old, due to severe constipation. Unfortunately, due to unforeseen complications, we had to make the heartbreaking decision to put him down. Throughout this incredibly difficult time, the doctor was clear, honest, and compassionate in her guidance, helping us understand the situation and make an informed decision with empathy and respect. We never felt rushed or pressured. Every single staff member at LUV treated us and our pet with deep kindness, patience, and genuine care. Their compassion and support made an extremely painful experience a little easier to bear, and we are truly grateful for the dignity and love they showed our beloved companion during his final moments. We sincerely appreciate the care and humanity shown by the entire LUV team.

I want to be clear in my review and say I met some truly delightful people at this facility and I'm…read moresure they do good work but my experience was truly terrible. The ladies at the front desk are wonder. Super kind and courteous. My dog is in the middle of health crisis... my vet and I have formulated a plan we're both comfortable & confident with where she gets her core treatments at their office and there is some home care treatment. I ran into a relatively simple issue (her port for fluids had clearly slipped) and that required the assistance of a tech to help correct. Because this facility was open after hours my vet had suggested I go see them. When I arrived the first thing I was met with was inappropriate questions about the plan my vet & I put in place for dog. I was lectured on the dangers of providing care for my dog at home, and ultimately she didn't correct the simple issue I originally went in for. I'm sure the vet had the best of intentions but she knew nothing about me, my background, and my experience. And quite frankly I didn't feel compelled to give this woman my resume or list of credentials. Given that my dog is under close supervision by our vet (who has MANY YEARS of experience she does not); her attempts to impugn his decision & abilities (and quite frankly mine) were unprofessional, inappropriate, and completely unacceptable. My advice is simply this... you're an urgent care, address the immediate problem someone needs, don't question the decision of another veterinarian when you clearly don't know what went into making those decisions; and check your personal biases and opinions at the door. I paid $180 simply to be lectured and judged; and my sweet girl never received the care I went looking for- that was extremely frustrating. So I visited my vet first this morning and got my baby squared away. Wishing Loudoun Urgent Vet many years of success, this was one experience and while it was disappointing it won't deter me from going back if I absolutely need. I hope my next visit, whenever that might be, is better.

My husband and I have been taking our lab mix Kadi here for her entire life - going on 11 years…read morenow. The day we adopted her, she had kennel cough. Since this was our first pet, we didn't have a vet lined up yet and it was on a Saturday evening. We went to the Life Center ER. They treated her and the vet on duty recommended Ashburn Farm Animal Hospital (now Animal Medical Centers of Loudoun). We are sooo thankful for that recommendation! They have been a pure blessing to us! The entire staff is thoughtful, warm, courteous and most importantly knowledgable and compassionate. The techs and vets are AMAZING! I have never met a vet as patient and compassionate and knowledgeable as Dr. Melberger...and I know I can give him a run for his money! I'm completely overbearing when it comes to Kadi, we don't have kids and she IS our kid. He treats her as if she is his own dog, as does the entire staff. When talking about treatment, he tells us what he would do if she were his dog...always giving us that perspective as well as all of the options and possible outcomes. And it makes my heart smile when he calls her sweetheart and sits on the floor and scratches her. They are welcoming and warm from the second we walk in the door until we leave, and always follow up with a phone call! We have never been surprised by charges, and have never had unnecessary charges or tests run. In fact, Dr. Melberger has talked us out of running tests! Due to a severe illness, we had to take Kadi there everyday for a week, leaving her in the morning and picking her up in the evening. While she was there, they graciously talked to me on the phone a few times a day when I checked in, and the techs and staff spent time with Kadi in her crate, petting her and loving her while she was there. We knew she was in good hands. We knew she was safe. We knew she was well cared for. We knew she was loved. And that feeling has not changed. They really are our family's other doctor. Oh, and did I mention they are Kadi approved? She gives them two paws up!

Honestly this place is absolutely trash. They treat you like you're just a paycheck for them. God…read moreforbid you call and seek some advice, you'll be told just go to the emergency room. They don't take time to get friendly with your pet, they never have. But of course they are quick to get you pills ready so they can get your money, but can't talk to you on the phone. This place is over priced and not worth the money compared to the little effort they give.

We have taken our beloved Bimmer here for the past 7 years since we first moved to the area. We…read morehave always really liked them. Sometimes it felt like they ran extra testing, which did add to the cost, but at the same time, I would always prefer them to be extra careful rather than miss something. Unfortunately, we recently had to say goodbye to our family member. At the moment when we needed support the most, this team truly stepped up. Dr. Fernandez sat there and cried with us, you cannot imagine how connected I felt to them during such a tough time. This was our first time going through this, and I am actually crying writing this six months later because I am reliving the moment. But Dr. Fernandez gave us comfort and peace of mind when we needed it most. We weren't rushed at all; instead, we were encouraged to stay with him as long as we needed. It was the saddest day of my life, and it meant everything to not feel pressured to leave before I was ready. They even sent us a beautiful gift afterward, which brought us to tears all over again. It was a wonderful gesture. If we ever welcome another four-legged child into our lives, this is exactly where we will bring him. I highly recommend them to anyone looking for a team to care for their family members. The pic is bimmer in 2022 at the Vet's. Though we love them, Bimmer was not too fond of the place, but he liked the people :).

We highly recommend them! Kara is super helpful and very knowledgeable and professional! She…read morealways takes extra care of our pups when we take them in. She has a special gift when it comes to animals. You can tell they she is very passionate and takes her job seriously.

I just tried this place for the first time. I loved it. I…read morehad been looking for a new vet after feeling that my previous vet was giving my dogs tests and vaccines that I wasn't sure were necessary. I was paying a lot of money to find out my dogs were just fine. So I tried catoctin on a recommendation. Dr. Conway is right up my ally. She agrees that pets only need to be vaccinated for things they're at risk for. I love that. Why give my pets shots for things that only farm animals get? They also do titer testing there to make sure you're not giving them anything they don't need. Bonus they trim the nails as a courtesy. Price was cheaper then my old vet, but again I was shamed into paying for things I didn't need. Overall, staff was super friendly, wait time was low and, I didn't feel like I was nothing more then a money generater.

Catoctin Vet is one of the most expensive (they are ALL pricey in Loudoun) vet practices. It stands…read moreout, so I have to mention it first. Staff is friendly enough when I call in but it's a standard gatekeeping practice; come spend a minimum of $98 to receive any information at all. I rarely get any form of quotes or feedback on inquiries. Vets: Dr. Robbins - bright and friendly but I'm usually left with feeling like I got no security in information about my pet. Perhaps feels brushed off. Dr. Surman - My experience is that she cares a good deal about your pet but I feel heavily judged if I don't lean into every expensive suggestion towards the "wellbeing" of my pet. Aka, every test, every preventative, every measure to assess without question (even if no concern is present). I do believe this is meant well without being money grabbing but regardless, it's uncomfortable. Dr. Trinidad is insightful, attentive but also sharp; probably my preferred for this office overall because the information shared is direct, to the point and layman's enough for average pet parents. I have to maintain 2 stars overall though because it's very expensive, I leave feeling like I haven't come to the practice for 6 years. My pets are not remembered.

My little 15-pound love monster, who will be 4 this year, has been coming here since she was about…read more10 weeks old. I cannot say enough wonderful things about Ellie. She has the kind of bedside manner you could only hope for, especially with a dog who has anxiety. Unfortunately, I learned yesterday that she will be moving to another facility. She will be greatly missed, and I will always appreciate how much she loved my little Roxy.

I can't begin to say enough great things about AMCL of Brambleton. I actually say in my prayers…read moreeach morning that they will stay here and Dr. Taylor will stay for his career. They (all of the staff and doctors) truly care about your pet and the individual attention and kindness is like no other veterinarian practice I've seen (and I've moved around a lot and lived a lot of places). Thank you so much AMCL Bram. : )

Good veterinarian. Great service - small independent business. They take the time to explain,…read moreanswer questions. They let you in the exam room while checking your pet and giving vaccinations, treatments, etc. This means a lot to me, as my pets are very pack-oriented and extremely stressed out at the vet's. The other place I used to patronize, rhymes with Scamfield, is terrible - they won't examine the pets with you in the exam room anymore, they whip through the exam like it's flipping burgers at a fast-food restaurant - missing basic items. I started going to Cascades because the vet on duty at (rhymes with) Scamfield denied my dog had an ear infection and a growth on his foot. Cascades Pet Hospital diagnosed my pup with significant ear infection in *both* ears and showed me through the oto-scope just how bad it was. The other guy argued with me, saying his ears are fine - even when I told him to simply smell the dogs ears (rancid). Cascades also diagnosed the growth on his paw - prescribed an antibiotic and cleansing paw wipes to use for two week. Growth faded and went away. Pupper is in great health at his physical a few months later. I will continue to use Cascades.

Good mom and pops vet, sometimes communication will be an issue but they are well-intentioned and…read moremore importantly, a good vet.

Good pet care for Asburn residents. The Vets are professional and provide great pet care and…read moremedical recommendations. We have been coming to this place for years. They love the pet patients and always handle them with care. They are conveniently located off Ashburn Village Blvd in the shopping center next to the Giant and Dunkin Donuts.

I have been to many vets in my life. I like this hospital, the Dr. Seems very knowledgeable and…read morewarm. I am pretty skeptical of most vets, but her knowledge made me feel comfortable. I also feel like the techs are super nice, which is hard to find these days. I would have given 5 stars but it is very pricey, one of the higher priced vets, but I do enjoy the great staff very much.

I can't thank the team at the VEG ER for Pets in Leesburg enough. Walking in with my dog, Nox, I…read morewas honestly a nervous wreck, but everyone there was so kind and friendly from the start. They took amazing care of Nox, and they also took the time to make sure I was okay too, which meant a lot. I especially want to thank Emily. She has the best bedside manner I've ever experienced. She was patient, compassionate, and explained everything in a way that helped calm me down. You can tell she truly cares about both the animals and the people who bring them in. Even though my 97 pound German Shepherd Nox was terrified and fighting every step of the way they expertly managed to give him the care he needed. They're open 24 seven and they made sure to let me know that I could call anytime with whatever question or I had or show up with Nox if the need was necessary. Everyone we interacted with was professional, caring, and treated Nox like he was their own. I really hope I never have another emergency, but if I do, this is the only place I'll go. Thank you to the entire team for everything you did for us.

My vet and every other emergency vet I called was booked today, so I wound up at VEG in Leesburg…read more Boy am I glad I did! From the moment I walked in the staff treated both myself and, more importantly, my pup with the utmost care and respect. A nurse triaged my pup within a minute of walking in the door and within five minutes I had met with the vet and had a care plan laid out. During my two hour visit, the staff offered me water, snacks, and checked in multiple times. It's pricy, but frankly so is every other emergency vet in the area in my experience. I am so grateful for the patience and care that Dr. Anderson and team extended to my anxious little dude. God forbid we should ever need emergency care again, VEG Leesburg will be my first call!