Fraud, neglect, abuse at Simes Chiropractic?…read more
VA referred me after shoulder/neck injury related to injury from Afghanistan; I attended multiple appointments in which I was given the choice between a 5minute, impersonal, ineffective, adjustment, or the "complementary" massage that is actually treated as the primary service and is not what the VA pays for. You can tell this is the truth because Sime Chiropractic emphasizes time care slots scheduling for massages, but not for Chiropractic care... this results in comments from the staff like "if you want to make your chiropractic appointment the same day, you have to come in 30 minutes before your scheduled time".
In addition to this, the Dr is negligent in admitting that he adjusted my shoulders, neck and back twice without looking at my X-Rays first (a heinous admission, considering the previously fractured vertebrae). They did not provide or receive consent to care forms for invasive procedures such as X-Rays (which they didn't use) or put any effort into protecting patient privacy throughout -- literally no doors are closed in the chiropractic portion of the clinic and I know way more about other patients than I ever wanted to.
I attended multiple appointments which not only did nothing for my pain (for which I was referred) get resolved, but was made worse by the adjustments as Mr. Sime did not change treatment techniques based on outcomes.
Then, when my frustration with the care was overloaded and I demanded they provide the chiropractic care that the VA paid for, they DROPPED ME as a patient (over voicemail, the night prior to my next appointment) , rather than address their malfeasance. I say "rather than" because I talked to their VA coordinator, Steve, and their receptionist who both cared more about talking down to me and ignoring my observations rather than addressing them.
After all of this, I was chatting with a family member who went to Simes 10 years ago and they said to me this exactly why they left. My family member then called this place the "Jiffy Lube of Chiropractic care"... which is inaccurate, because Jiffy Lube usually provides the service you pay for.
I will gladly defend every statement I have made here. Some people may eventually get good care here, but it seems that it is a system that is intentionally inefficient and neglects patient care in order to prolong payments for service. They could prove me wrong by 1) giving patients care plans that outline goals for improvements and timeframes those should occur--showing that the Drs hold themselves accountable 2) Building a strict HIPPA-aware culture 3) enable a system that ensures patients aren't forced to choose between an important physical therapy/massage support and their adjustment 4) actually use the pain and discomfort scales to rate prior treatment EFFECTIVENESS
Because of the apparent long-term nature of these problems along with their consistently escalating hostile reaction to me stating these observations, I have no faith in Simes Chiropractic of ever addressing these issues. I suggest finding a different chiropractic practice that emphasize quality of patient care. Just today, I was seen by a different Chiropractor on my own money ; the other Chiropractor, in one session, was ablate identify that my shoulder blade, rib, and shoulder were all subbloxed, and nearly fixed it ALL.... THAT Dr., NOT Dr. Sime, FINALLY began addressing my injuries. The proof is in the outcomes, and I don't trust Sime Chiropractic Clinic for good outcomes at all.
