We were in need of a company that could provide us with 7/24 hour care immediately. All In One Home Care, LLC owned by Araceli Cortez and Maria Isabel Martinez, was referred to us by a physician who was know throughout the city. Araceli required a two week "up front" retainer so she could secure employee's for our care needs. The retainer fee was over $15,000.00. We did this in good faith, plus her agreement indicated that 30 days after termination we would get our retainer back. Her services were terminated on April 17th, 2023. Araceli's company was paid a 30 notice, when we terminated her services. Per her contract agreement, the retainer should have been paid within 30 days. There have been several conversation's requesting repayment and we still have not received the payment. It's my opinion if you are required to pay an "up front retainer" you may never get it back. read more