I reached out to Operation Once in a Lifetime seeking assistance and unfortunately left the…read moreinteraction feeling deeply uncomfortable and concerned. My point of contact was Patrick Sowers. One of the biggest red flags was being asked to send copies of my DD-214 containing sensitive personal identifiable information directly to a phone number. At no point was it clarified whether this was a secure work device or a personal cellphone. I was never offered a professional email address or secure document portal, which I found highly questionable given the nature of the documents involved. While I complied in an effort to move the process along, I was not comfortable doing so. In my experience, reputable organizations handling veterans' records typically have clear procedures and safeguards in place for transmitting sensitive information. Beyond the privacy concerns, the conversation itself was frustrating and unprofessional. Instead of feeling heard, I felt repeatedly invalidated, challenged, and put on the defensive regarding my own experiences and concerns. The interaction came across as passive-aggressive and unnecessarily contrarian. I also found it inappropriate that examples of other veterans' personal struggles were repeatedly brought into the conversation as comparisons. I contacted the organization for assistance with my own situation, not to hear about or be compared against the hardships of others. It felt dismissive and unprofessional. What should have been a supportive interaction instead felt judgmental and disrespectful. Trust and professionalism are critical when working with vulnerable veterans, and unfortunately I did not experience either here. Based on my experience, I would strongly encourage others to exercise caution when sharing sensitive personal information and to ask questions about how documents are being stored and protected before sending anything. Patrick Sowers is a fucking moron.

This place is really great! I love donating to here. They do so much for veterans…read more As a veteran myself, I want to say thank you!

Came here to volunteer with others and it was a very nice way of giving back. I worked in the…read moreshopping area and assisted individuals with picking out toys for their kids, making a choice on gift wrapping, and wishing them an amazing holiday! I was able to assist multiple families and I hope the gifts bring joy to their families! To note, parking can be tricky but you'll be able to find something. Finding the entrance to the location was easy enough as well. I'll definitely volunteer here again!

Happy Thanksgiving Everyone. What a wonderful gift it was to volunteer at mission arlington this…read moremorning. It's a blessing to be able to take part in feeding so many families. I met so many wonderful families today coming to make sure that Arlington Families were able to enjoy thanksgiving. I have seen every single year families, friends, groups take out their day to make sure everyone is blessed with a meal . I saw so many children with their families eager to join in and volunteer so young . It's an amazing thing . Thank You To Everyone that came out to serve any way possible. Happy Thanksgiving. Jesus Christ Loves You And So Do I .

I'm filing a complaint with this organization this evening, but also wanted to write a review…read more I would hope that anyone who donates to this organization goes elsewhere. I would suggest donating to Grace Grapevine, they are so kind and more Christ like than the people representing the financial assistance office at CCA. I seen a caseworker at the front desk at Grace Grapevine hugging someone who came in for assistance. They are so nice and patient. I love the positivity they give off. On Monday November 25, 2024 I arrive at CCA at 9am to fill out an application for rental assistance. When you walk in you're required to grab a number. I grabbed my number and I was #51. I didn't have all my documentation ready so I did have to use their printing room while I was waiting to be called. CCA takes walk ins from 9am to 11am (if your number isn't called by 11am then you have to come back at 1pm, as they close the office for lunch from 11am to 1pm.) Unfortunately my number.was not called by 11am so I had to come back. When you return to the office you're required to pull a new number (so you'll have a new place in line.) I got back in line at 11:50am at the front door (first in line.) The doors opened back at 1pm, grabbed my number. My number was called around 1:05pm. I went to the front desk, the rude woman checked to make sure I had all my documents. I was missing my ledger. I requested my landlord send it to me. He was able to send it about an hour later (maybe a little over.) In order to receive an appointment with the caseworker, you have to have all documentation ready. The rude lady looked over my ledger and added it to my documentation in which she kept and created me a file. Now that I had all my documentation, I was given an appointment for Monday December 2 at 9:45am. On Monday, December 2, which is today I arrived at 9:40 AM , spoke with the rude lady at the front to inform her I was there for my appointment. She said "okay you can have a seat." Right as I was about to walk to my seat she got my attention so I turned back around and she asked (while holding my ledger in her hand) "are you more than one month behind on rent, because we're only helping for December..?" I informed her that I was more than one month behind on rent, and that she should be aware of that because she has all my documentation and a form clearly stating that I am more than one month behind. She then says "Well, unfortunately I have to cancel your appointment and we cannot help you. Per our guidelines you can not be more than one month behind. Of course I was disappointed and I told her it was okay for me to only receive one month help, my landlord is doing his best to work with me. I also said to her "You knew I was more than one month behind a week ago. Why would you even waste my time coming up here?" Genuine question. People make mistakes and I would've accepted and appreciated if she told me that she overlooked it, but nope the rude lady got Loud (at a Christian organization..) I'm the only one that should be frustrated, I am behind on my bills and being told they can't help me after spending 8 hours of my life at CCA. I would've rather spent that 8 hours volunteering there because they clearly need more reps assisting the amount of people coming in requesting help. They need loving help. People who have a passion in helping and serving. Although I am sad and very disappointed that I won't be able to get the help that I need. I am more disappointed in the way that I was treated and talk to. Not once did I get loud (raise my tone.) The representative at the front desk needs to be talked to and reminded that that is a Christian organization and she should be a rep representing Jesus Christ. I am being very honest when I say that your donation should go elsewhere. I am a single mother and I am five months pregnant. I am very emotional right now and that lady, that rude lady needs to learn how to talk to people.

These people are very unprofessional the play too many games. They do not want to help people they…read moreonly want donations if you never been there before they will harass you about documents, give you the runaround, '' like it is funny'', and keep asking for documents that have already been submitted to them. Then when they play with you for about three days they will denied any services requested you of all resources that are available they will tell you that there are no funds available. They will humiliate if you not of their cultural. Please be careful with these people.

When I asked to meet with the director of Children's Advocacy Center about outright lies in their…read morereport she agreed to meet but not to leave my name when calling my or making an appointment. Quite odd and disturbing. This place has a lot of issues and does not help children or families. This is not a place that helps abused children. The employees are so understaffed they just make up their reports and state they have done interviews they haven't. It's disgraceful and sad for the children.

Great organization serving the community; I'm glad to have the center here in Collin County.read more

This is an incredible organization that does so much good with terrific heart! So many…read moreopportunities to give back and help others.

The SoupMobile is a blessing to the Dallas Metroplex. Their kind hearts and spirit of giving change…read morelives. Not only the lives of those they serve, but those that serve with them as well. I went to prepare and hand out food once not knowing what to expect. I have been hooked ever since and volunteer with them monthly, as well as spread the word about them to everyone I know. Thank you SoupMobile for changing my life. @soupmobile

Clearly a "cult organization". Very judgemental. Lady was rude at my interview for no reason. I was…read moreperfectly qualified to volunteer and never heard back. Found better opportunities elsewhere to enhance my resume. Don't recommend this place if you'd like volunteer work.

This organization is sponsored by some of the largest companies in the DFW metro and they give a…read moregreat deal back to the community by helping children who have had a harder journey in life. Check out their website and consider giving some of your time to make a difference in a child's life. Everyone is super friendly and helpful. It's really fantastic that everyone is united behind the goal of looking out for what's best for kids.

One of their donation truck drivers hit my vehicle but told their insurance that I hit him so that…read morehe wouldnt get in trouble and lose his job. He was driving on the wrong side of a one way drop off area but their were no video cameras so his insurance claimed they couldnt prove either story so decided not to pay for my claim all together. Anthony, the Salvation Army truck driver who hit me is a a$$hole.

The Salvation Army is very helpful with men & women in need! They can help you with housing, food,…read morea place to stay & spiritual guidance!

To be fair, all I do is drop off items I want to donate here and I never had an issue…read more Staff is friendly and always willing to help and they provide receipts upon request. If you are near and need to drop off a donation check this place out.

The owner of Straightline Consulting LLC is Kevin Swain in Midlothian, Texas was referred by…read moreDuncanville Outreach Ministries, which is a thrift store and Linda Miley works for them, to my cousin. Kevin came into my cousin's home he had been the only person in her home and once he left she realized her 2 rings that were on the table were missing. Anyone who plans to use Straightline Consulting LLC DON'T. You don't know what might disappear from your home. Duncanville Outreach Ministries said he was a good Christian man, SHAME, SHAME ON HIM. Kevin isn't a good Christian man and SHAME SHAME on Duncanville Outreach Ministries for referring him.