Better communication. Told me power was out in Perkins after my Uber ride was ordered and that he couldn't accept payment without cash or check. That wasn't the issue. The issue was he had us walk all over to find an atm that worked just to send a text asking if I had cash app. I was irritated with having to walk on a time crunch when it could have been prevented. I was giving him the cash and he asked if I received a text. I said, "yes, after I walked and got the cash already." He took it as me having attitude and backed out of the original deal he offered us. He agreed for us to put half down and make payments and then told us to get out of the shop, he's closed, and until I had the full amount, the car would have to sit there. 3 people in my household use that vehicle for work. I used my last money to get an uber and he knew it. He left us stranded there. He took his stress and frustration of previous customers out on us unnecessarily. I had to scrounge money for an Uber, call family to help with getting the vehicle out, spent $60 in Uber fees, and was 3 hrs late to work. My son also had to call an Uber to go to work because the owner can't control his anger. Poor management skills! Neither my partner or I raised our voice, cussed at him or was angry. I was frustrated that I had to waste time to walk if he was willing to take cash app from the start in that situation. We were repeat customers and he has previously been good to us and we even hunted him down to make payments to ensure he had them. Now, I'll never use him again or recommend him after what he put my family through. All bc others haven't paid him on time and he "has 7 kids to feed". Maybe take care of the customers that HAVE been good to your business and you wouldn't be in this situation. Definitely needs lessons on business management and communication. read more
