It seems they have taken to false advertising. They advertise sales and specials then they don't…read morehave any of the item. I have a rain check from 4 weeks ago but never got a call the item is in back in stock. There was a special for this weekend and they had none available for sale. They refuse to give a raincheck even though the ad said nothing about limited quantities. It seems they want to get you to the store for a "bait and switch".

The staff is helpful to suggest products for home problems like rust on bricks or other solutions.read more

This company could literally screw up a one-man parade. Ordered 2 standard 42" barn doors in July…read more They sent 28" doors that also were the wrong panel (X frame instead of K frame). they refused to expedite the replacements even though I had contractors lined up for install. The replacements came and they sent half matte black hardware and half brushed nickel. They refused to expedite replacements again. I waited another 5 weeks for replacement hardware. After a month of waiting for standard matte black, I was told it's not possible, I'd have to do copper. I agreed if they would get it to me on time. The next day they said they were changing to matte black but I had to wait longer. They finally shipped it and it all arrived damaged in two old pieces of boxes that they taped together to form packaging. The materials was all hanging out of the box damaged. Oh, and they sent brushed nickel! They lied several times to the 84 Lumber rep indicating they had shipped replacements, they did not. According to 84, no one seems to care at Shuster's, they all downplay the egregious errors and no one can give a straight answer on when they can get me these standard parts for one of their flagship products. After waiting 3 months (and 3 months after I paid), I ordered the parts on Amazon and they will be here in 24-48 hours.

There good they will work with you in assist you in getting you what you need fast and reliable…read more Some people don't understand your renting heavy equipment, tools or machinery. This place does mostly to Job sites and contractors. If you don't know certain things about what you need that's mostly on you. If your professional and understanding your own needs they do there part & job fantastically at getting it to you. I would recommend to professionals or experienced workers. If your confused about your own project and don't do the research still having a million questions then stick to Home Depot. Solid equipment, tools, mechanics & service.

Short replies, quick to get off the phone and store hours not in the customers favor at all!…read moreHad to conduct my business outside the door because they keep the showroom locked due to Covid. Couldn't find my reservation, they they told me it was cancelled because I didn't pick up yesterday, but miraculously they found it! Picked it up late Friday & was told I had to have it back by Saturday 11AM when they close????? Basically giving me no time to use the $400 rental!! Shifted my start time an hour early the next day, got what we needed done. BASICALLY left the crew at my home unattended so I can return the equipment without having to take Monday off work. Called Sunbelt to advise I would make the 11am drop time but I live 45 minutes away and I might be close. The rep at the store was not happy he would have to stay till 11:01! Basically was quick with me on the phone and hung up. Got there with time to spare & was glad to see that I was NOT the only person there at 11am on a Saturday trying to conduct business. Why open at all on a Saturday if the hours are not conducive for clients??? Never again Sunbelt! Didn't have to drive 45 mins to be treated like a chump!

Good place to pick up diy supplies locally. Selection is limited in some departments.read more

Cashier woman with no mask talking in face of an elderly woman. I asked her why she wasn't wearing…read morea mask and she said she had a doctors excuse. Unbelievable. What a busy beaver. Won't be back.