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    Norton's Auto Solutions

    5.0 (3 reviews)
    Closed Closed

    Services - Norton's Auto Solutions

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Norton's Auto Solutions

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    2 years ago

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    4 years ago

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    9 years ago

    I have been going here for years. They are very fair priced and always do amazing work.

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    Star Automotive

    Star Automotive

    (5 reviews)

    Well, Jeff was a go-to guy for a while but my BMW had a rear wheel bearing replaced and I think he…read morespun the wheels too fast on the lift and threw out my differential. I got an error message from the computer after that service and the rear diff started making noise. So, that repair will be $3000 versus the $700 rear wheel bearing which really isn't good. He denied it of course but the car only has 50K on it and the code is linked directly to it. He also worked on my farm truck with an EGR valve and the sensor has gone on it. So that's another $400 and a repeat repair that will be needed before I smog it next month. That work was done a few years ago but should not have needed to be repeated. Shocks he did seem to be holding up okay. Overall, he's a fair mechanic but not a BMW or Mercedes guy. AB is best for for luxury SUVs. Cheers!

    Jeff at Star Automotive is still the only mechanic I trust in Fort Collins! Quality service at a…read morefair price! Unfortunately he couldn't fit my RV on his lift so I was forced to go elsewhere. Big mistake! Fry's failed to fix my RV in 4-6 attempts and screwed me to the tune of over $9k wasted! Houska charged me for work that was never completely! I've been ripped off and jerked around by more mechanics in Fort Collins than I can name! Only one has stood above the rest! Jeff at Star Auto is hands down the best mechanic in Fort Collins for cars and trucks. The search for an honest heavy duty RV mechanic continues but Star Auto is definitely the go to for most vehicle repairs...

    BG Automotive

    BG Automotive

    (74 reviews)

    Bought a used 2017 4x4 Mercedes sprinter sight unseen, brought it to these guys to go over it, and…read morefelt extremely well taken care of. They're thorough, take time on the phone, document everything, and are just generally a pleasure to work with. Brandon handled for me, and it's obvious he knows Sprinters inside and out, and they coordinated their work with my conversion company for the van and handled transporting the van for me across town, etc. Easy five star experience.

    BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

    Norton's Auto Solutions - autorepair - Updated May 2026

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