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Norton House Hotel

4.0 (14 reviews)
PriceyHotels, Day Spas

By appointment only

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Recommended Reviews - Norton House Hotel

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Tanja R.

NOTE : This is a review for afternoon tea only! I booked a not so cheap afternoon tea voucher, but overall the experience was a very good one. We had the library nearly to ourselves. It's a very large and comfortable room with lots of large windows and comfy chairs. The staff was very friendly and we always had a refill without being asked and the cakes kept coming. They offered a selection of twinings loose tea for us a choice to make and lots of choice we got! The sandwiches were soft and we got 3 selections: tuna, ham and cucumber. The scones were a bit on the dry side, but at least came with proper cream and quality jam. The little cakes were to die for, even the pannacotta served in a small glass. Yum yum. There is plenty of parking with a single track road leading up to the house,but limited space to maneuver. Overall I can definitely recommend this place!

Classic bedroom with double bed
Lydia B.

This hotel and spa was booked through the convenient website booking.com with the rate including breakfast. The hotel is set in 55 acres of land and is 20 minutes drive away from the city centre. You arrive at the hotel by driving up a long driveway, to reach the main reception and house. The check in was efficient and we were asked whether we wanted an early wake up call, newspapers etc. We asked about where the spa was located and due to proximity of our room, it was quicker to go out the main door and around the corner - a short 5 minute walk to the separate spa building. Our room was modern in decoration and had an interconnecting door to the room next door. Unfortunately the walls were a bit thin for our liking and we could hear our neighbours quite clearly through the bedroom walls! So we asked to move to a different room. The receptionist immediately moved us and a hotel staff member came to help us with our bags. Our new room close by to reception was a lot quieter and traditionally decorated. The spa facilities were great. A large pool and jacuzzi, sauna and steam room and a variety of shower settings that created different experiences - monsoon shower anyone? The changing facilities were facilitated well with showers (although the water was cool) toilets, drying machine for wet swimming kit, and lockers that required a four digit code so no pound coins required! There is also a spa cafe where people were enjoying afternoon tea as part of their spa package and there are two fitness studios and then the spa area for all those relaxing treatments. We dined in the hotel brasserie for one of our nights stay, and were not disappointed by the food. I chose the vegetarian option of butternut squash and mushroom risotto and my partner chose the burger and chips. The chips were some of the best chips I have tasted! The waiter staff were attentive and really looked after us well - I was impressed. The hotel also has another more up market restaurant - ushers restaurant but this was closed over the festive period. I had a sneaky look at the menu and prices for main meals were typically around the £15 mark upwards. There is a small bar area situated directly outside the brasserie with high back chairs and tables and a couple of sofas. A nice area for a pre dinner drink or afternoon hot chocolate - I did both! Bear in mind the location of the hotel when booking as it is 20 minute drive away into the city centre but the location was perfect for work purposes. Taxi costs can vary but typically cost about £22 one way. Breakfast is served in the brasserie from 7am onwards and the choice is impressive. Breakfast is £15 per person for non residents or if breakfast is not included within your room rate. You can choose to have a cooked breakfast - eggs, sausages, bacon, beans, black pudding, and haggis are on offer. Being a lover of hash browns I asked whether it was possible to get some, but unfortunately the kitchen didn't have any. You can ask the kitchen to cook you other breakfast options such as bacon rolls, boiled eggs and soldiers and pancakes. There is another station with fruit, yoghurt, cereals and fruit. I was impressed by the variety on offer and the choice of beverages - fruit juices, coffee and a variety of teas. A superb hotel that I would love to return to - we were sad to leave!

Beautiful hotel with lovely staff.
Jackie S.

This is a beautiful hotel with lovely staff, gorgeous grounds, nice comfy rooms, amazing amenities including a indoor heated pool, sauna, steam room, gym and exercise classes (yoga, Pilates, etc), plus a delicious full breakfast. It's very close to the airport, walking distance to fun activities such as go-karting and the indoor climbing center. And only 7-9 miles from the botanical gardens, Princesses street and the castle. I'd highly recommend staying here.

Beer, TV, bubble bath and sky sports. The executive bathroom was top notch! =))

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Review Highlights - Norton House Hotel

You can choose to have a cooked breakfast - eggs, sausages, bacon, beans, black pudding, and haggis are on offer.

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Guerlain Spa - Reception

Guerlain Spa

(1 review)

West End

My friend and I spotted this spa as the only Guerlain spa in the U.K. So it was our mission to…read morevisit!! So when she said, let's go to Scotland ... I suggested the Waldorf Astoria in Edinburgh so we could visit the spa!! I phoned up few weeks before to book a massage & facial session then about 4 hours later, I received an email from the hotel concierge saying he could book things for us - including the spa with 10% off!!! Arghhhhhhh a discount!!! But the spa terms & conditions state I would lose money if I cancelled (so I could ask the concierge to rebook it with discount!) so we left it. The spa is lovely, reception is like a shrine to the guerlain products, there is a waiting room though quite small and they only had one toilet which seemed to be used by someone changing in there! We had got changed in our bedrock and put on the dressing gown n slippers that were in my room. First we had a foot spa, it was great, relaxing and lovely! Then we got taken to the treatment room where we had massage & facial. It was great!!! One of the best!! It is expensive but if you sign up to their mailing list, the hotel send out offers. I didn't book one of those but off the spa menu. We signed for it to the hotel then I told her the story bout the concierge offering me a discount after I'd already booked! The receptionist said 'why didn't you say!!' And reversed the charge and applied the discount! Awww so sweet!!! If you are in Edinburgh and wanting a beauty treatment or spa time - you are allowed to use the gym n pool too, I recommend spoiling yourself!!

One Spa - Let your worries float away in the 19m infinity-edge swimming pool.

One Spa

(13 reviews)

£££

West End

This place was a perfect end to our trip through Europe! So good that I ended up booking a second…read moreday of Escape at One the following day. The spa was not busy/overwhelming at all. A substantial amount of thermal/water amenities, all of which feel very sanitary/maintained. I wish I was able to schedule a massage - however, it is completely understandable I couldn't squeeze in an appointment the day of. I felt completely relaxed after my appointment! My only note is that the aroma mist in the salt room did not seem to work (this may have been user error). Additionally one of the showers in the locker room was not in service. Definitely recommend booking here if you are looking for a relaxing day!

The fact that this spa is roof top just says luxury to me!…read more It puts the spa into Sheraton Grand Hotel and Spa, and just off Lothian Road. Mind you they can be quite pricey, but this has all got to do with the image their trying to project, as well as the various treatments they offer. As usual I haven't heard of most of them, but was particularly curious about the rainforest shower. Thankfully, I have a friend who has actually been to the Amazon (they come in REALLY handy!) and basically it's a room with showerheads all over the ceiling, so it seems as though it's raining in the room. Ofcourse if you'd rather just have a facial and a massage, they do that as well. They've got two pools, one of which is thermal, and a gym for those who'd rather "feel the burn" than relax, though I'd rather get in the sauna when there's that alternative.

The Balmoral Spa - The Balmoral's stunning tea room!!!

The Balmoral Spa

(2 reviews)

£££

Old Town

We are from New Jersey, and I've had plenty of high end massages in my life there. Suffice it to…read moresay, April completely blew everything I knew about deep tissue massages out of the water!!!! I could've cried with the relief she was able to provide. If we ever return to Scotland, this spa will be my very first stop. I can NOT say enough wonderful things about her. If you prefer deep tissue, she's your go to.

As I bounded down the stairs and skipped along to the bus stop I found myself wondering 'Is it…read morewrong to be so excited about a day of relaxation'? (and is it odd to be taking the bus to a 5* hotel :)) Once off the bus I made my way to the Balmoral Hotel at its distinctive and prestigious location at 1 Princes Street. Previously I'd only been as far as the bar but today I sauntered up the steps smiled back at the welcoming, tartan clad doorman and was guided by a friendly concierge towards the Spa - going through the elegant tea room I made a note to self - must come back for afternoon tea to see how it compares to the big hotels in London! The Spa is down in the lower level but as the elevator doors opened, the bright and shiny decor and warm smiles that greeted me made me forget we were underground. The staff were friendly, attentive and professional and had their priorities right: Step 1 - Welcome the guest with a big smile; Step 2 - Offer a glass of water or hot beverage; Step 3 - Fill out the Health Questionnaire before use of facilities and treatments. As a massage therapist myself, I know the importance of the health consultation - it will make sure that my health won't be adversely affected by the use of the equipment or by the massage, and it will help the therapist give me the most beneficial and individual treatment for my needs; I was also checked for medical concerns when I booked, to save disappointment on arrival. Next, I was given a full tour of the spa area before heading to the changing room which was smaller than some of the spa hotels I have visited on my travels but I think this was a positive indication that they must restrict the number of members and/or bookings to provide and exclusive, quiet, calm experience. The area was clean, minimal, elegant and not too opulent (a.k.a. gaudy). I looked around and did a quick checklist; although small everything you could need seemed to be here, hair dryer, moisturiser etc.. So arriving at 12 - what was there to do for the 3 hours before my treatment? LOTS!! I had complete access to the gym with it cardio and weight equipment; I could chill out at the classical Grecian/Roman styled poolside seating area with a complimentary self serve bar for water, tea, coffee; get comfy reading the magazines on the lounge chairs and sofas; l could even order food and have it sent down to eat at one of the poolside tables while still in my robe and slippers. Instead, I decided to make use of the pool, sauna, steam room and hot tub....but wait - where's the hot tub? I had a quick look 'round but nope - no hot tub; and really no space for one either so it was off to the pool which was I told was a cosy 31C!! The sauna/steam rooms were just alongside the pool with a fully tiled alcove of shower heads for a quick rinse between zones - one with the ominous label 'COLD WATER SHOWER' - I'm not that brave so it was a quick warm rinse, a cup of cold water from the conveniently placed water cooler - and into the Sauna. I'm ready for more heat so it's off to the Steam Room. As soon as I open the door it's obvious this is one of the best steam rooms I've been in!! So much steam I could barely see past my nose. The mentholated steam was refreshing, hygienic and cleansing. I curled up into a corner, and just relaxed - deep breaths of the aromatic steam opened my lungs and a mix of sweat and condensation formed from head to toe. I have no idea how long I stayed but eventually I ventured back out for my last few laps in the pool - and then it was time to head back to the changing room and get ready for .... THE MASSAGE!! For the next hour I was totally blissed out. The smell of the oils was amazing and transported me to a tropical paradise. The bed was comfy and I'm pretty sure it was heated. My therapist's technique was flowing and deep, she skilfully used her hands and forearms to compress and stretch my muscles and release the tension. The clicking and creaking coming from my shoulders was a clear sign that the massage was working! A lot of time was spent on my back but there was plenty of time to ensure my legs, feet, hands and arms also received attention and provided more surface oil for the oil to be absorbed. Following the massage, I was given time to myself to get dressed and gently come back to reality. My experience ended with being cocooned in soft blankets on a lounger in the dedicated relaxation suite, sipping lemon water and just being totally in the moment.... All in all a great deal (thanks to an offer with I-on magazine). The lack of a hot tub did take it down a star - only in comparison to other similar hotels. But what they did have was top notch.

Blythswood Spa - Seating area for pre and post spa fizz and afternoon tea

Blythswood Spa

(6 reviews)

££££

City Centre

Visited the spa for the Thermal Experience as a Christmas treat for the mother. I got a nice wee…read moredeal from Itison, which gave us 3 glorious hours luxuriating in their sauna, steam room, jacuzzi & hydro pool. The only, very small, letdown was that the Crystal Steam Room was out of order. My mum also booked is for a massage afterwards, as recommended by the staff. From start to finish the experience was wonderful, the staff friendly and professional, and, with the exception of one very loud patron who's volume control was our of order, very relaxing. After our massage we were lead to the Drift Away room, complete with tea, loungers and beds! Honestly, if it weren't for the fact that our tummies were growling we could have stayed there all day! Also or would have been nice to have our complimentary Prosecco there, whilst lounging in our robes, rather than having to get ready and have it in the reception area afterwards.

This used to be my all time favourite spa. Ok so I'm not your usual spa type, I'm neither a hen…read moreparty nor a lady who lunches but after training, tough mudder or a rugby match; the water jets on tired muscles feel amazing. But the last few times I've been have been a little bit of a disappointment to be honest. Sometimes the underwater jets wouldn't work, then it would be the massage jets were off or on one occasion the steam-room wasn't working. There wasn't a single day I was there in a six week period that there wasn't at least one major piece of the Thermal experience which wasn't working. Then there is the small things. The keypad locks on the lockers have never worked right and once I even had to ring reception and ask them to send someone down as it had locked away my clothes and refused to open. Not a very relaxing experience as you stand dripping in your towel. And on my last visit the one and only hair-dryer in the men's dressing room was broken. Minor issues, but for a place which charges £65 for a single days access to the thermal experience you expect everything to be perfect. Our membership also included access to the gym which I wasn't impressed by. The free weights available are minimal with the heaviest dumbbell being only 10kg. There are a few cardio machines and a few weight machines such as a chest press, again with very low maximum weight (40kg). It is incredibly small, but as you're likely to be the only person in there it probably won't matter. The thermal experience used to be superb, and I really hope it sorts out the issues in the future. But for me it simply isn't worth the (reduced) membership fee anymore.

Norton House Hotel - hotels - Updated May 2026

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