AMAZING! Our girl just loves it here and we couldn't have picked a better center! The staff are always so friendly and welcoming!

I have used Northwood for all 3 of my children since my oldest was a baby in 2017. Their staff are patient, compassionate, and well trained. My children have always been treated respectfully and been loved on by their teachers the way a mother would. The skills they've developed have not only set them up to succeed in primary school but have built a foundation of independence & confidence to thrive in any environment. Over the years we moved further away from NELC but continue to commute each day because optimal childcare is worth its weight in gold! read more

So I want to first apologize for my delay in writing this review especially to the parents with toddlers who have already enrolled here. During a visit here we met with the owner and Director Ashley who was very nice. She was extremely excited about her new business and building, letting us know that she designed the inside of the center herself. This struck up a conversation when going in the 14mont to I forget how old room and there were no changing stations. This caused me to ask about them and I was told they don't use changing stations in the rooms older than infants. Curious at this point I asKed so what do you do and so begins the downhill spiral for me. The response was that they change the kids standing up....whatttt. The teacher then proceeds to show me by taking a little boy that had pooped and getting a stool she puts in the center of the floor then taking this helpless babiss pants down while myself, the owner, the other teacher in the room and the kids look on and pulls his diaper off, wipes him then tells him to touch his toes so she can finish cleaning him. Needless to say I was mortified. Children are humans and should maintain some level of dignity and comfort but also to bend over is something out of a prison or worse. Lastly, children are curious and by other children seeing another's no no spots and what is being done they will mimic what they are seeing. How many times have we as parents caught our children acting out something they have seen us doing. This place was a hard no for us. read more