I don't know where to start Amanda was so nice and…read moreknowledgeable , listened to my requests the gave me a complementary Uber ride while my car was being worked on , price was reasonable and I even got a bag of candy I will give them 10 star if I could will recommend them100%

I came in for a basic oil change and left with serious concerns about honesty and accuracy. Their…read moreinspection results were exaggerated. They told me my rear brakes needed immediate replacement and that my fronts were at 5-6. I got a second opinion where the pads were measured with a brake gauge tool: the fronts were actually at 8 and the rears at 4-5. The rears will need attention soon, but it was nowhere near the "urgent" situation they claimed. They also said they topped off fluids, yet my windshield washer fluid was almost empty less than a month later, and the cap was left open. That's a basic step they didn't do. Needing to return after only about 6,000 miles also makes me question whether synthetic oil was actually used. I received multiple text messages urging me to come back in because "they saw some things," yet they never addressed the concerns I sent them in response. They were quick to push their own agenda but ignored the issues I actually raised. What makes this more disappointing is that the owner -- who promotes the shop as woman‑owned -- was present when I was there and still didn't step in or try to correct anything. As a female customer, I expected a more respectful and straightforward experience. Instead, I was stereotyped and talked down to. The woman‑owned branding did not match the reality, especially in 2025. I'm sharing this so other women know what to expect. I gave the shop a chance to correct things, and nothing was addressed. Based on my experience, the service was not thorough, accurate, or respectful. UPDATE AFTER OWNER RESPONSE: I went to Emily's Garage immediately afterward and watched my brakes measured in front of me with a gauge. Rear pads were 4-5 mm and front pads were 8 mm. Their manager, who knows you personally, said she was disappointed because the number your shop wrote down wasn't accurate. I also texted you on December 10 with my concerns and received no reply. The only message I got afterward was an automated sales text on January 7. So the idea that communication matters to you publicly doesn't match how my messages were handled privately. I stand by my review.

I contacted Chris late night looking to get my semi truck a jump start. Chris advised me that he…read morewould have his tech Nick reach out to me at his earliest opportunity. After calling several other businesses HD Fleet Service was the only company that followed through and gave me the reasonable price for the service requested. I would give Chris and his techs the opportunity to service your semi needs before any other company within their services area.

Honest, quick, reliable, accurate troubleshooting and repair, including affordable pricing. We…read morecouldn't be happier. After years of poor service and extended delays from other service companies, one of them a nationwide major fleet service and rental company, we contacted Chris and his team at HD to take on the full repair service for our entire fleet of trucks and trailers at our western WA facilities. With Chris's confident knowledge and expertise, Andrea at the head office procuring the solutions to our maintenance needs, and with their highly skilled Lead Technicians Nick and Travis, and their maintenance team, we are seeing an immediate improvement in our daily logistics processes. Everyone who relies on trucks and trailers will understand the importance, and the pleasure, of getting your issues fixed correctly the first time!! The kind of company that yelp needs to add a sixth star.

I highly recommend this local business, the owners were so gracious with helping me store my camper…read moretrailer in their lot as I passed through town during this holiday weekend. Great communication and customer service 10 out of 10 would recommend and use again. Thank you so much y'all!

From the owner: Our business specializes in providing a safe and secure parking facility for semi-truck drivers. We…read moreoffer 24-hour access, 24-hour video surveillance, and a fully fenced lot with management living onsite for added peace of mind. Onsite, we also have Aleks Truck Repair, a full-service shop ready to handle all your maintenance and repair needs, from routine service to emergency fixes.

Great shop for complete diesel truck service. Dirk's rebuilt the motor of my 1986 International,…read morechecked the axles, transmission, air bags, replaced a leaky oil pan, & radiator & did a complete DOT inspection for half the cost of going to local dealerships. Great work and very fast repairs. They communicated everything to me so I could understand what was needed and they started on the truck the day I dropped it off. I highly recommend this shop!

From the owner: Dirk's Truck Repair is a local diesel truck repair shop you can trust. Our ASE-certified…read moretechnicians and service consultants provide the highest quality diesel truck services and parts in the Tacoma area. Operating from our full-service diesel truck repair shop in Lakewood, we use the most advanced equipment and tools for correct diagnoses and repairs. Our reputation for exceptional customer service, with a commitment to family values, makes us a preferred diesel truck repair company in the Pierce County area. Each of our skilled and experienced team members will do whatever it takes to safely and quickly get you back on the road. Repairing your truck is a priority, because we know the longer your truck is off the road, the more money you are losing.

You would think a business would atleast try to make things right that they have wronged you,…read moreespecially before it comes to small claims but no, nothing. Two diagnostics saying EGR. They said it was fixed but the same issue was going on after a short trip to Oregon. When I took it back the 3rd time, without a 3rd diagnostics I was told to spend another $4000 on an engine harness. After paying $400 for a diagnosis if it was a engine harness the first time I wish they would have told me that.

Typical dishonest company. Uses process of elimination since they don't know how to do real…read moretroubleshooting techniques and procedures. Keep replacing parts until the problem is fixed, and then charge the customer for every part, whether it's needed or not. Sent equipment on its way before being repaired, requiring multiple tows back to the yard, repeatedly. Unethical business practices and incompetence at every turn. Damaged electronics, refused to accept responsibility for damage. Lied repeatedly, then required owner to pay for "diagnostics" that never were performed. Bullshitters, shysters and underhanded. Don't do business here, very untrustworthy staff. Front Office refused to address complaints. RWC, we're just getting started.

Today I was in DIRE need to get my breaks & Transmission flush on my KIA. I searched on google &…read morefound Alltek auto repair. I also found great saving on his website. I called Ron he quickly asked what I needed fixed on my car. I explained what the issues we're he Immediately said he could fix the issues & would call for parts right away. I was like really this is too good to be true. Then he confirmed my price.....which was way CHEAPER than what I was quoted the day before. Ron's customer service was amazing! I was in & out like a breeze BEST customers service ever. I would recommend Alltek auto repair to family friends & co-workers. Thanks so much Ron & Mr. Smooth

Ron did an amazing job with my Xterra. I needed an engine swap and he kept me in the loop of…read moreeverything I needed fixed, never gave me a hard time for blowing his phone up asking about my car. The work these guys did is absolutely amazing. Prices are the best I've heard especially for an engine swap. I'd recommend these guys to anyone who needs any auto work done!

I have worked with West Coast Truck and Trailer for years. I have a fleet of commercial equipment…read moreand the WCTT team has always been professional, prompt and courteous at all times. WCTT is a dealer for all the major trailer manufacturers I utilize and they provide me with both parts and service for the projects and repairs my fleet requires. WCTT is able to manage everything from simple FMCSA inspections up to major repairs and equipment modifications if needed. Very pleased with the service and sales they have provided me over the years and will continue to do so.

They are an excellent company. I had an issue with our trucks in Auburn. I called West Coast…read moreTruck & Trailer Repair to take over our maintenance. The took over and was able to get all of our trailers in compliance. They kept and maintained our equipment after that. Thank you WCT & TR

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.