Avoid Alliance Storage at all costs. This is your sign…read more I only needed a storage unit for two weeks while moving between rentals and was told over the phone that although they don't offer weekly rates, I could pay for a full month and then receive a prorated refund for the unused days, as long as I gave 30-day notice up front. I agreed, gave notice right away, and confirmed that I'd only need it for a couple of weeks. That should've been the end of it. But from the very beginning, this company operated unethically. First red flag: they charged my card before telling me the price or confirming anything. They literally said they needed my card info to proceed, then charged it immediately--without ever asking if I wanted to go through with it. When I confronted them about it, they blamed it on a new employee "in training." If that's true, there should have been a trained staff member supervising the call. Second red flag: when I moved out after two weeks and took photos of the clean, empty unit, they didn't respond for two days. When they finally did, they said they weren't going to check the unit until the end of the month and that I'd be charged for the full month anyway--completely contradicting what I was told and agreed to. I even showed them the text message they sent confirming I would receive a prorated refund for the unused days. I told them that even if they misspoke, they should honor their word and make it right. They refused. No apology. No ownership. Just bad business. This company is raking in money from tenants and providing bare minimum service in return. When given the choice between doing what's right and stealing $100 from a short-term customer, they chose the latter--even after being confronted with proof of their own words. If you're reading this and looking for storage in Bend, do yourself a favor and look elsewhere. Alliance Storage is unethical, misleading, and not worth the hassle. They charged out the ass for admin fees (clicking a few buttons on the computer) and tried selling me a lock for $20 that you can get for significantly less at Walmart. They lost my trust permanently over a refund they promised and then refused to honor.

Refuse payment. Horrific taunting emails. Worst experience of my life. I have contacted the parent…read morecompany and district manager for help dealing with this facility. I have done everything in my power to communicate. My emails are ignored. Calls refused. Listed my property for auction. No notice sent! Wrong address on my account! Not my address in any way! It's been such a nightmare it should be a movie.​​

this was so easy and convenient way to move. Especially if…read moreyou want to take your time and be organized. They were wonderful to work with

Due to very poor and unprofessional communication, I cannot recommend Storage 2U. I filled out a…read moreform on their website a month ago, and also called on Feb 9th, requesting a reservation for a unit for March 11th. I was told on the phone by the Central Oregon division that yes I could have a unit delivered on March 11th. I did not hear anything further after that. I called again two more times requesting more information and confirming that a unit will be delivered on March 11th. I called on the day of expected delivery, March 11th asking when the unit will arrive and was told perhaps in the next few days. I reminded them that I was told March 11th was confirmed. The person on the phone at that time said no, they did not confirm a date for delivery at all because they never received a rental agreement. I was never informed that I needed a rental agreement to reserve. As a result, I had to search for another company to resolve the mistake made by Storage 2 U, they never admitted their error.

When my carefully laid moving plans got off track, I found myself in need of a storage unit. The…read morestaff at Secure Storage were wonderful to work with. They were empathetic with my situation, and treated me with genuine welcoming and kindness. I was able to reserve a unit for a couple days, while I worked with the movers on a new schedule. My unit was ready when I arrived and the rental process was quick and easy. My deposit was returned quickly when I ended my rental contract.

Very friendly and helpful! The owners went out of there way to be accommodating! I highly…read morerecommend!!

Did solid by Me, ime. Grace and tyvm…read more I appreciate, most especially, the Staff-Members there, and especially Barbie, whom works VERY hard to ensure Customer Satisfaction. I am extremely pleased with Her.

Excellent, convenient, safe and extremely clean! Location and value matched our needs. Lisa is…read morefriendly and always helpful!

This storage facility offers very competitive rates and the owners are very accommodating.read more

The old managers were amazing!! The new one never gets back to me, refuses to answer my emails…read morecharged me late fees for 4 months when I was on auto pay because of all the excuses about computer issues. Refuses to give me the money back. So sad the old managers are no longer there!!!! I was also promised my unit charge would not go up for years and instead the new one came in and raised it 40%.

The staff is very friendly and helpful. They have a huge array of unit sizes to choose from. The…read moreprices are the lowest in town as of July 31 2026, the day I write this. The owner is also super awesome and accommodating. I got exactly what I needed and my friends store here too.

DO NOT RECOMMEND RENTING HERE. Wall Street Storage has the…read more"cheapest" rental prices in town for a good reason. The place is disgusting. The entire upper floor is covered in bat pee and bat guano. These photos are taken from inside a couple units showing the pee droplets. If you see piles of "dirty debris" above the units, this a mixture of dirt, dust, but mostly bat guano. The roof leaks water all over the building during the Fall, Winter, and Spring, and your stored contents are at risk of water damage. When it happens the tenant is not always notified. Only when the tenant realizes what has occurred, then this business will offer the tenant to move units and offer a discount. The roof leaking problems have been happening since at least 2009.

We used North Empire Storage Center to store furniture and boxes for a total of 3 years. The…read morecustomer service experience was outstanding -- very helpful! Thank you! Highly recommend.

Great experience! Desperate for last minute storage at 8:00 am, received and email and call back…read moreimmediately from management. Nice, clean and great service.

Alright, there I was, a COMPLETE newbie to self storage…read more The complicated family option was beginning to look more and appealing as I scrolled through the list of options here in Bend. Thank all the powers that be that I landed on Cube Smart Self Storage! Barbie and her manager (whose name escapes me! But she's incredible) were so friendly and helpful from start to finish. Despite my apprehension, I felt completely empowered and informed the entire time. The facility itself is amazing, clean and well maintained. I'm so grateful that I stumbled onto this storage space and I'll be a customer for as long as I am here in Bend!

We've had excellent experiences with the Bend, Oregon CubeSmart on NE 4th Street. It's a new…read morefacility, spotlessly clean, secure, and well-organized. It is climate-controlled (AC in summer; heat in winter), so that is very helpful for storing our stuff. The staff are friendly and helpful, and Barbie, the manager, explained clearly everything we needed to know. Our move-in (with a commercial moving van) went flawlessly, and since then, we've gone by at various hours to put additional stuff in the storage unit. There are always plenty of carts available for transporting our stuff. My only (small!) suggestion for them is to get a better loading ramp, with a smoother surface, to facilitate wheeled carts. I think they're on it already, though--when I talked to Barbie, she said they knew it was difficult and they planned to build a better ramp.