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Northwest Hearing + Tinnitus

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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3 months ago

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Puget Sound Hearing Aid & Audiology - Storefront

Puget Sound Hearing Aid & Audiology

5.0(8 reviews)
6.2 mi

As a reward for living a long time, my hearing has diminished. Based on a hearing test, hearing…read moreaids were becoming a necessity. I went to AudioNova on the advice of my primary care doctor. I'm glad I did. The care I received in this office was outstanding. Friendly office staff and an excellent technician, who really knows her stuff, led me to choose the Phonak Infiniti model. The technician spent a lot of time reviewing options before we chose this model. She told me about the previous model and the improvements they made with this release. Even though I could have gotten the previous model for no out of pocket, I chose the current model, with a new chip, for a reasonable out of pocket price. The result has been great. The hearing aids are virtually invisible, Bluetooth enabled, charge on my nightstand (no batteries!) and have really helped my hearing. TV volume is down, my reliance on subtitles is greatly diminished, my hearing in crowded places is enhanced and, on my daily walks, I've noticed I pick up what passers by are actually saying, not a garbled mess. AudioNova seems to take after the sale service seriously. I had a follow up to fine-tune sound amplification, I'm tasked with bringing them in every four months for cleaning and the office has a daily drop-in hour for questions, adjustments and the like. I can heartily recommend AudioNova if you, like me, want to enhance your audio acuity.

Hands down the best hearing aid clinic. Service is the best in town without question.read more

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Puget Sound Hearing Aid & Audiology - Untitled

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Puget Sound Hearing Aid & Audiology
Puget Sound Hearing Aid & Audiology

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Harbor Audiology & Hearing Services

Harbor Audiology & Hearing Services

4.0(12 reviews)
9.7 mi

Amazing staff, both friendly and knowledgeable! My aunt is sometimes hard to deal with, but they…read morewere so nice and caring with her that she warmed up immediately and it was so sweet! My aunt had been against the idea of getting hearing aids for years because she felt she didn't need them. The staff at Harbor Audiology eased her into it after she couldn't deny needing to get it looked at finally. The difference in her moods ever since have been like night and day, and I'm so grateful.

Harbor Audiology charges insurance over $1,000 for a hearing test and hearing aid adjustment when…read morebundled with a hearing aid purchase and included warranty package. Under this scheme I had to pay over $200 over what insurance covered for what sounded like it was going to be free. The average national and local Tacoma charge hearing test and adjustment for Phonak hearing aid when not bundled with the purchase and paid out-of-pocket is $150. When I contacted Harbor Audiology they gave me a song and dance which I would characterize as maximizing their profit while leaving the customers with the impression that they're providing warranted benefits. When I showed my bill to other audiologists they were shocked at the charges because with them it would have been free. --- In response to Rachel W.'s reply --- $200 was invoiced by you and I have yet to pay it. so, you're correct about " no payment was collected from you for this appointment", but you're obfuscating the actual fact that you expect to be paid. Granted, one company's charges don't indicate what another company should charge, but your warranted services are six times the charges of your competitors; $150 versus $1,000. The thought that you're clear and transparent about charges is false. You admit as much in emails.

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Harbor Audiology & Hearing Services
Harbor Audiology & Hearing Services - Providing excellent customer service & quality hearing aids to our patients since 1998.

Providing excellent customer service & quality hearing aids to our patients since 1998.

Harbor Audiology & Hearing Services

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Northwest Hearing + Tinnitus - audiologist - Updated October 2026

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