Would not recommend unfortunately as I requested an annual service maintenance on my Navien combi…read moreboiler that according to the manufacturer requires a flushing of the domestic hot water and the heating side and was told it didn't need it. I called Navien and of course it needs it to keep the warranty. Another issue too.

Monon-moy Mechanical was on the high side of quotes we received…read more We appreciated the time they spent looking at the job, but we did give the job to another contractor.

we had to replace the boiler in our vacation home, we also asked to move it to…read morethe basement we were very happy to have found John & Paul from AIR PRO excellent work, they seriously worked so hard through the 90+ degrees day We are prepared to hire them again next year for AC work thanks Paul & John

I am so impressed with Air Pros. My air conditioning system stopped working on the hottest week of…read morethis summer while I was hosting a house-full of family members including 7 month old twins. With the extreme heat my kids were set to shorten their visit as it was too hot for the babies to sleep. I called Air Pros after getting the service run around from the provider I had used for close to 10 years. The team at Air Pros came to my rescue as knights in shining armour and within 3 days of my first phone call for service I had an updated fully installed air conditioning system. Jordan and Bryan worked hard for 2 days to complete the work with the backing of Zack and Paul to facilitate all the required project needs. I was totally impressed with the quality and professionalism of this service provider and have since moved all my HVAC services to Air Pros for future care. Thank you Air Pros for your hard work.

I have found this Balanced Air to be responsive, reliable and professional. From calling in my…read moreproblem to the repairman that comes out...very happy. being this is a new house to us, I am always asking questions about our systems, and our repairman Jeremy is patient and informative.

They charged me $400 to service my furnace and A/C and told me everything was in working order. A…read moremonth later when I turned on the A/C, the compressor did not work. I called them to ask them to come back and repair it, and asked that they not charge me again for travel time (although I said I would pay for parts and labor) because when they had previously "serviced" it, it was supposedly in working order. "Sorry," said the woman I spoke with, "Other companies may do that, but that's not how we do business." In other words, this company will charge you once to come out and NOT fix your air conditioner, and then they will charge you a SECOND TIME to come back and do it again. What a ripoff!

Emergency service call made for burst pipe . Technician on call was Bryan and he was here within 14…read moreminutes from my phone call. Thanks to a wonderful company.

These folks were very responsive to my request for replacing my entire hivac system,…read moreThey did quick efficient work and cleaned up well after finishing the installation. Competitively priced. I would recommend and use them again myself,

I had a small (but urgent) job the first week of the summer and Old School got back to me right…read moreaway, showed up the next morning, completed the job quickly, and charged me a very reasonable price!

I had an issue with my HVAC unit. Very responsive and honest. Price was reasonable and issue was…read morequickly resolved. Will definitely use them again.

I was completely wrong....Dave was awaiting for a part....he responded the next day once the part…read morewas received. He's the best....a true pro.********

Dave has been servicing our heating system for the last 5 years or so. He is very responsive,…read morehonest, and thorough. One winter our furnace broke down during a colder snap. Dave was away on vacation. He had to come back to Eastham for a child's event and made time to come by and fix the issue. Another example is we mistakenly purchased biofuel from an unreputable dealer. Dave went above and beyond to find the cause of failure including returning parts under warranty and not charging us per visit. I recommend him 100%.

We are putting on an addition, and decided to replace the old gas furnace…read more I had three quotes. Jason came out and had the best solution, and price. In two long days they replaced, refitted and air conditioned my summer home. Every person that came was terrific! They did an excellent job! Highly recommend them!

Vincent was very informative and assured all our questions would be answered. South Shore Heating…read moreand Cooling have a terrific business advocate delivering excellent customer service!

Good experience with Durfee back in 2022 so I called them back for ac service in 2025…read more Estimate was 900 to repair. I agreed and told them to proceed. Was called four hours later and told the bill was now $1400 and my system was unable to be repaired but I still needed to pay the repair bill. The technician said he was told by his boss I needed a new system. So, I had to pay the 1400 for absolutely nothing. Called and emailed for several days to get a quote on a new system. No one ever called me back. No one ever responded to my emails or messages. Had a technician from another HVAC visit and he was able to repair the system in 1 hour, charged me $250. Strongly recommend against using Durfee

I initially had a positive experience with Durfee Plumbing & Heating of South Dennis, MA. Sadly,…read morewhat happened next was gross overcharging, unscrupulous pricing and unprofessional customer service. Phil, the owner, was able to resolve our AC issues promptly and charged us $550 after a half day of work. We were pleased with the outcome, left a positive Google review, and decided to transition furnace maintenance to Durfee Plumbing from a local competitor, after we were asked what we currently pay for annual maintenance ($495 for two furnaces). The owner implied we would receive a similar price point to what we are paying currently. On the day for the furnace maintenance, two employees came by and spent less than 45 minutes on the furnace maintenance. I was shocked to later learn that my credit card was charged $1525, or $1000+ over their local competitor pricing, but to add insult to injury I also learned later that they did not service the attic furnace, only the basement furnace. So Durfee Plumbing charged three times as much as I previously paid, for half the job performed. When I saw the credit card charge post to my account, I proceeded to try to contact Phil, the owner. Over the course of two days, I left seven messages with the Durfee Plumbing office. And not once did Durfee Plumbing return our calls. At the end of the second day of trying to contact Phil & Durfee Plumbing, we received notice that a $655 credit will be posted to our credit card. I responded that was still $345 short of the fair price and reminded Phil that only half the job was performed, and my expectation was for a refund of $1000 and for his team to complete the job, which includes the attic furnace maintenance. Overall, after what started out to be a promising plumbing vendor to work with, it is now clear we have been defrauded by Durfee Plumbing. Grossly overcharged relative to other local plumbers on cape cod, services underperformed (only 1/2 the job that was committed to) and very unprofessional customer service practices. Buyer beware of Durfee Plumbing of South Dennis, MA. (pics of receipts from local competitor and Durfee Plumbing attached. Local @ $495 for two furnaces, Durfee Plumbing @ $1525 for one furnace)