The Zanesville Rite Aid is an absolutely wonderful store to shop at. The store is very nicely…read moreorganized (it was just remodeled). They always have really great deals with their Plenti Points program. When I go in the store, they always greet me with a "hello" and ask me if I found everything okay when checking out. They always have their sale items marked (which is something that other stores sometimes don't always do). They make it very easy to save money. Whenever I check out, the staff is always very kind. As a couponer, they are always very nice about my coupons. If I have ever a problem with a coupon, this store will make sure to resolve the problem anyway that they can. I haven't ever been to the pharmacy--but as for the store, it is incredible. I believe that the Zanesville Rite Aid has truly earned 5 stars.

second worst pharmacy in zanesville. once went in to have a script filled, and 20 minutes later, on…read morea slow day, the pharmacist, instead of giving me my medicine, asked who i was, and what i was doing there. had to wait 40 more minutes! guy was fat.

Get your prescriptions filled at great prices and also pick up lunch meat soups bread chips and…read moremore they have a little bit of everything surprised me that they have all that stuff in such a small building friendly place to visit

This is for the east store. They don't deliver like they are supposed too the driver never calls…read morelike they said he supposed too and when he does show up he will stand out by your porch then leave then tell the store that he tried to deliver but no answer. This store sucks I don't recommend it to anyone

Pharmacy staff is rude and incompetent. I called to have my prescription refilled in which I…read morereferred to as "birth control." It was prescribed by my obgyn and I have been on it for over a year. The tech put me on hold and came back, stating her AND the pharmacist wanted to inform me this medication was NOT birth control, it was ONLY to regulate hormones. A quick google search shows it's literally birth control... I attempted to correct her but she wasn't hearing it. It's terrifying that they're misinforming customers and aren't bothered by it. I was forced to get my meds filled here because of insurance but I've never had a pleasant experience. Staff is always rude and will close the window in your face for their lunch break, without any acknowledgment.

I observed the pharmacy staff working like no tomorrow. Lack of communication from my coverage…read moreentity but these people are no dummies. They got it straightened out. I refuse to go to WallyWorld as long as these people care and exist. They are a vital part of our community.

We always get our vaccines here and staff are great. We do our non-mail order prescriptions here,…read moretoo. Was surprised after a new prescription to get a call from a pharmacist inquiring about how I was doing with the med. I love that they are doing that, but as a former HomeCare Nurse manager and QA manager, this much needed step, especially for our aging population, is just a step. As my nurses saw too often, especially if a patient had been hospitalized followed by a rehab or NH stay, and maybe was still stressed from health changes and with the normal cognitive declines as we age, like executive function, it takes more than a phone call to insure best outcomes concerning meds and health management. Pill planners need to be assessed for changes made after a hospital stay. Discontinued meds removed? Changes in dose or frequency made. All new meds obtained and placed in the planner. Is the person able to carry out taking their meds as ordered? Do they need reminder help? Any patient with complex health issues needs a Home Care RN in their home within 24-48 hrs. after discharge to help them stay out of the hospital!

I find it convenient for me to visit the store in Zanesville and the people are very friendly but…read morethey always seem disorganized in pharmacy. The whole building needs revamping as it is starting to show wear and tear and dirty where the wall meets the floor. Also, the door in pharmacy is all scratched up! The pharmacy is way too small for the number of people working there.

I used Kroger on Maple Ave to provide 2 ft subs and a cheese tray for a party. Wow were they a hit,…read moreand a very good value! Some patience is needed to get to the right person in the deli and once you do it is worth it! I was able to do 3 special order subs with condiments on the side which was critical. I am very pleased and I will be using this service again!

I'm an Instacart shopper & I love this Kroger store on Maple. Everyone that works there is…read moreextremely helpful like Bob & Don in produce. Also the Deli & the meat counter people are always great! This store always keeps everything stocked pretty good too!

Great service. Great prices. Been going there for the past…read more3 years. Service is quick and accurate. Very pleasant staff.

Great savings! Friendly folks. Helpful. Outstanding customer service!…read moreThey remind me of the kind of small town personal pharmacy I grew up with where they treated us like a family member.

I broke my leg last July and every time I go to Sam's Club there are NEVER any wheelchairs…read moreavailable for the handicap. Sitting in the parking lot again waiting on my husband.

I arrived at 14:00. To this store for delivery. The Receiving Clerk said: I would have to live…read moreunload. So he had me move a trailer. So I can back in. After 7 hours and numerous times checking in the new clerk said I never checked in. I asked to speak with general Manager. And let me tell you. They are so charming. I will be making a complaint to corporate in the morning. I personally would fire them both. The question at the top says. What could we improve. Start with Management. Yes. I charged detention pay. Be aware drivers. And be safe. They will lie to your face.