Pharmacy staff is rude and incompetent. I called to have my prescription refilled in which I referred to as "birth control." It was prescribed by my obgyn and I have been on it for over a year. The tech put me on hold and came back, stating her AND the pharmacist wanted to inform me this medication was NOT birth control, it was ONLY to regulate hormones. A quick google search shows it's literally birth control... I attempted to correct her but she wasn't hearing it. It's terrifying that they're misinforming customers and aren't bothered by it. I was forced to get my meds filled here because of insurance but I've never had a pleasant experience. Staff is always rude and will close the window in your face for their lunch break, without any acknowledgment. read more

I observed the pharmacy staff working like no tomorrow. Lack of communication from my coverage entity but these people are no dummies. They got it straightened out. I refuse to go to WallyWorld as long as these people care and exist. They are a vital part of our community. read more

I do feel the need to point out that most of the staff here are nice and professional. However, this place is constantly messing with my prescriptions, trying to force me into programs I don't want, and generally doing things with prescriptions that are explicitly illegal in the developed nations. Compounding this is the drive thru lady mentioned in what appears to be every other review. She's a pain to deal with and will lie to get out of work. Do yourself a favor and avoid this place, even if your fancy insurance prefers it. read more

Worst pharmacy in Zanesville. Pick and choose when they want to be open and give no notice. You can pull up or go in at any random normal business hour and they will be closed for hours for various reasons. Extremely inconvenient for those needing their medication urgently. They're not reliable. I will be pulling my prescriptions, and going somewhere else. Take your business elsewhere and you won't be sorry. read more

this the CVS pharmacy customer service is terrible. Every single time I go it's terrible, especially at the drive-through and most of the time the pharmacist are very rude. I sat at the drive-through window for five minutes not even to be acknowledged they could at least open the window and say will be right with you as soon as we can or something but no, they just stare at their screen and ignore me, you give them an entire days notice for a prescription you get there six hours later after they told you it would be ready in a little bit and it's still not ready. I don't exactly live on the same street. I live 25 minutes away and can't keep coming back-and-forth . read more

I wish I could give zero stars! Some employees at the pharmacy are so rude it's RIDICULOUS! My husband and I have insurance that accepts CVS. I can't wait to change to a different pharmacy! They have been out of three different prescriptions I have needed that day, while other pharmacies had it! My husband went to get his prescription today filled by Urgent Care and CVS was closed on a Saturday before 1:00pm. Total disregard for customers! Also you get a text saying your prescription is ready only to go down and it isn't. Your drive-thru barrier is flipping horrible. Nothing good to say about CVS! If you don't like your job, find another one! Why are you closed on a Saturday before 1:00pm? Are you that hungry? Pack a lunch! I will not deal with the rudeness and inconvenience, when we spend so much money on prescriptions! You're getting a fortune from our insurance company! Do better! read more

They used to be good but lately they have been so rude! They don't care about your concerns and my medication is never ready or they somehow don't have it. Very very disappointed. read more

They need to listen to their customers requests before deciding on their own to group all of a customers medications to be ready at one time without informing the customer. With cvs doing this. it cost my husband to lose one of his refills on his medications. I was yelled at by the one technician for my prescription that I saw on the cvs app who told me there was nothing called in for me (dr's office called us to let us know they called it in) and there was no way I could see it on my app. So what was I seeing? I was seeing the prescription my dr called in. When she got nasty with me--I got nasty back. I don't like being told I can't see something especially when I am looking right it. That was the final straw for us to move our prescriptions out of cvs I understand being short on help and everywhere is short staffed but please have the courtesy to treat your customers with respect. If you want respect give respect!! This is just referring to the pharmacy part only not the store employees. Our new pharmacy has treated us well!!! read more

Service is absolutely horrible asked the lady in the drive thru a question and she hung up on my and walked away very unprofessional!!!! Would never recommend the place of business to anyone!!! read more

We was here today and the lady name Robin was rude to us. It doesn't matter if the customer was wrong or right, she had no patience to explain thing to us! She is not fit to work with the public! read more

First of all, this store is extremely pricey. They have a few items that you may be able to find at a decent price, but for the most part it's slightly higher then normal. Even the pharmacy items are higher priced then other pharmacies. Very nice environment and clean store which is also a plus. read more

CVS Pharmacy - Drugstores Near Me - ZANESVILLE, Ohio

Watch this place! They automatically fill your old prescriptions, even if a new prescription has been received that changes the dose. This lines their pockets. You & your insurance company pay! Tell them to block the automatic refills or go somewhere else & ask about their refill policies. read more

My husband, son, and I went in to ask a few questions to the pharmacist, Bill. We were treated terrible. Bill was very short. Disrespectful. He almost seemed irritated by us. Hey Bill, that's why you're there....Walgreens, here we come. read more