I believe they may be understaffed, however, it takes far too long for staff to help a patient when…read morecalled. The department's do not communicate with each other which causes things to not get done. The nurses are nice but overworked.

Our Mom has been at Ashford not quite 2 years. In that time she has blossomed. When she checked in…read moreshe had just come from rehab and was in tough shape. Ashford has cared for her not just physically but has offered emotional...social...and 24/7 attention, care and support. They truly have a heart for their residents! Our appreciation is beyond words.

I visited here today and I am so impressed with the community and facility. I started out in the…read moreRehab Center for my meeting. The staff was amazing, very warm and friendly. Even the patients greeted me as they were connecting for a card game. Then I moved over to the Memory Care building. The caregivers were all so wonderful with the residents, the staff knew all the families by name and the history on the residents. Jennifer in Marketing was explaining so many different ways to make residents feel at home in their new home. I was able to tour the model. From the large living area to the vert brightly lit closets, very resident friendly. And the bathroom has a heated tile floor. I thought about staying! All inclusive, excellent pricing and well worth the drive from anywhere in the Dallas area. I would have loved to have had this option for my Mama.

DO NOT TRUST YOUR LOVED ONES WELL BEING WILL BE RESPECTED. The care is inferior at best. The care…read moreis 1 out of ten. Minus the two thoughtful and empathetic CNAs it would be 0. Anything less than 9 is acceptable but that's difficult to find in short or long term nursing and rehabilitation facilities. As a retired Army Nurse, I understand this. I thought I did my due diligence by using Google reviews, Yelp reviews, a list given by Medicare and the accepted facilities to consider by Medicare/Medicaid and United Healthcare. CHECK HOW MANY REVIEWS WERE GIVEN AS WELL AS WHAT WAS SAID. 5 REVIEWS IS NOT ENOUGH TO GO BY! My mother at 97 years of age is strong willed yet not demanding, has a will to continue living, does her best to maintain as much self care as possible but here, her emotional hopeful attitude and dignity and will were highly degraded which I had never seen before. She was broken. The only time she ever stated she wished the "LORD would take her". She was left to sit in feces for up to three hours out of a few times and daily, in her urine saturated diapers for hours, yes, hours. Repeated call button requests ignored, "I'll return" was hours later then treated poorly when she did get the issues addressed. Served meager amounts of poor quality food, all but two CNAs disrespectful, negligent, demeaning, negative, etc.. only two days of good physical rehabilitation care in two weeks. The times I tried to and connected to facility coordinators the problems were promised to be address but went unchanged. I'm filing a report to APS, HHS and Medicare. After her release from the hospital from a fall occurring at Le Reve my mother was placed at my second choice AVANTE Rehabilitation she is now receiving good quality care. Three days with just a few minor incidents. Update: The care at AVANTE in Irving was superior. Night and day comparison. Good food, empathetic caring staff. Two very minor incidents in two weeks that were addressed and handle positively.. Should my Mother need long term care, this will be the place if they have a place for her.

The moment I took my brother in this place, we were welcomed by a great ambiance. My brother was…read moreliving with his addiction for the past 2 years and he was now living completely sober. Thanks to New Hope Detox Richardson. I would surely recommend this place.

So glad to come home to my home group in AA. Lambda has always been my foundation of my life in…read moresobriety. Wonderful love and support from this group. It works if you work it.

Terrible place to live u go in and u r trapped first they say and what they mean never go to store…read moreetc the quarin teen is forever I say u r trapped don't go there I could go on but never live there Never live and I mean never and did I ment I live there terrible placements I could go on forever plenty to say I mean don't go there I Please post terrible terrible place zero rating

I absolutely love how caring and knowledgeable the staff is. I check in on my mom daily. The staff…read moreis attentive. The facility is clean, and most importantly they are very responsive. I am very happy.

I'd like to take a moment and share with you my visit to Simpson Place!!! It's a hidden gem that I…read morebelieve could help many of you in your current situation. I encourage you to visit, and see for yourself how nice it is and ask if you qualify. There are no high-pressure sales, just a polite personalities that really wants to help you find a solution. What is Simpson Place? It is an assisted living and skilled nursing community that offers care and support for low- and moderate-income senior adults. I assure you that this location looks & feels like an upscale hotel. You are greeted by friendly faces when you step in the door. The lobby is spacious and full of energy. The dining area is open, beautifully decorated, and clean. Even though I did not get to see the food, the menu offered healthy and alternative options. The community space had comfortable seating, by a bookcase and fireplace, very nice! The activities room was large and obviously used often. A resident said hello and expressed how much she enjoys living there (that was a huge plus!). As a resident, you get a 1 bedroom studio apartment. It's comforting to know that if skilled nursing is needed at some point, that service is available in the same building. I visited the rehab area and could see that the equipment was new, clean, the overall setup was impressive. What you really want to know is ... how much does it cost? Maybe nothing! Let Cory work with you and discover what you qualify for. In my case, I was thrilled to learn they accept Molina and Superior Star Plus waiver (Medicaid programs). You can certainly do private pay which is 3,000 a month. Either way, this includes the utilities, cable, wifi, housekeeping, daily activities, three meals a day plus 24\7 security. The staff taking care of your loved ones are all licensed CNA'S, CMA'S and LVN'S, who also manage the medications. In addition, there is a doctor who visits the communities. Ask for Cory Landrith DFW Community Liaison StoneGate Senior Living Cell- 214-394-4425

They need to do a better job of keeping this place clean. I was there yesterday and a huge pile of…read morepoop was in front of the vending machine.

I was in Turle Creek 7 years ago. It changed my life. Meetings all day. I had a medical doctor a…read morephysiatrist that got Mr on the message I needed. Also Turtle Creek had councilors for us. This was when there were both men and woman. The took me off the street and saved my life. Today I will be i years sober on Jan. 9th praise be to God

T.C.R.C. was an amazing experience. First of all Turtle Creek Recovery Center is located in the…read moreheart of Uptown Dallas in an old 3 story Southern mansion built in the year 1900. It is a 28 day program. T.C.R.C. requires negative COVID test results in hand when arriving and recommends filling all scripts with a 30 day supply of your meds. The staff was exceptional, held meetings all day Monday - Friday and on Saturday and Sunday as well (just not as many). The mansion was clean, food was great...all done by clients. From what I can recall, the schedule was something like this: Monday - Friday 6AM was breakfast (cereal) & 1st Med Call 7:45AM was morning Meditation (basically roll call Mood, Affirmation Quote, etc) 8AM - 9AM was chores / cleanup 9AM - noon was meetings (AA, NA, CA and in house staff led meetings). Noon - Lunch prepared and served by clients 1PM - 5PM was meetings (AA, NA, CA and in house staff led meetings). 2PM was afternoon Med Call 5PM was dinner 8PM was evening Meditation 9PM was last Medication call, temperature check and snacks. 10:30PM was lights out. Saturday and Sunday we started later and had a hot breakfast on Sunday Morning. Sweet Tea and Coffee all day everyday. 7 smoke breaks a day, vapes are allowed and there is USUALLY community cigarettes. T.C.R.C. has TONS of movies, books for idle time, 2 large TVs downstairs with Internet access on them so the staff allowed us to play YouTube music on 1 of the TVs (Group Room) while the other TV usually had sports or News on it (Boring). So we were jamming out Metallica, Pearl Jam, etc. during idle times. The kitchen also has a radio so the clients would be jamming out 97.1 The Eagle rock while preparing meals which added to the kewlness. Turtle Creek Recovery Center is NOW an ALL male facility except for Staff. There is 1 restroom downstairs for client use, 1 Handicap room equipped for 2 with shower and restroom. There are 3 bathrooms on 2nd and 3rd floors with shower / tub and 1 handicap room on 2nd floor as well with private bathroom / shower / toilet. Typically 3 males are assigned to each room, the beds are very comfortable and 2 windows per room. I had a nice view of some trees overlooking the One Uptown Condos building. After a person has been there 3 - 4 weeks, the staff tries to assign a private room for that person which is really nice. I was there for Christmas 2020 and New Years 2021 and the staff hosted a WONDERFUL Christmas meal from Cowboy Chicken, had homemade dishes, we played all sorts of games (Christmas Bingo, Pin the nose of Reindeer, etc) and even gave us all really nice Christmas gifts (Knit hat, long wool socks and an Old Spice men's kit of Body Wash, Deodorant & Body Spray).

Came in on 4/20 at literally 4:20 and had one of the best shop experiences I've had anywhere…read more Willie took care of us from the moment we walked up. Super down to earth, easy to talk to, and you can tell he actually enjoys what he does. He gave us a full walkthrough of the store, broke everything down in a way that actually made sense (not just trying to sell us whatever), and pointed us toward some really solid options and deals. Everything he recommended ended up being exactly what we were looking for. The whole vibe was just different--in a good way. It felt welcoming, not rushed, and he made sure we were comfortable the entire time. Even the little details stood out, like him telling us about community stuff they do there. You can tell he cares about the place and the people coming in, not just the transaction. Left with some great picks and a really good impression overall. Willie made it an experience, not just a stop. Definitely coming back.

Clean, calm, friendly, welcoming shop. Any of the people working there have an enormous amount of…read moreinformation about the products if you're new. There are special events, the shop is open plenty of hours, and parking is actually easy, even during weekly rush hour. The prices are fair, the variety is plentiful, it's great for a quick stop in or a more leisurely conversation.