I have done business with Northside for several years both on the purchase of cars as well as service. Always friendly, always prompt. In situations where things did not go as planned they made it right. read more

Purchased a new GMC AT4X today from these folks. It was the easiest quickest purchase experience I have ever had. Josh's service was excellent. read more

I worked with the team at Northside to purchase a 2024 Yukon SLT this past week. Starting with Madison, who contacted me after I viewed a vehicle on their website, to Kim who helped me to track the vehicle as it arrived at the dealership and kept me informed regarding its availability, to Justin who helped me to set up the sale as I was driving 2 hours to pick up the vehicle, to DJ who helped me to sign sales paperwork, and Joshua who completed the financing - everyone was professional, personable, and incredibly efficient. Everyone communicated seamlessly with one another so that my experience was fantastic and everyone knew what I needed each step of the way. By the time we arrived at the dealership, all paperwork was completed accurately and ready to sign. The time in the dealership was hands down the fastest and most efficiently I have ever purchased, financed, and taken delivery of a vehicle. I was very impressed and would definitely purchase from this amazing team again. We met General Manager Steve on our way out of the dealership and congratulated him on a fantastic process. Thank you all! We love our truck! We'll see you in 15 years when we've worn it out. ;) read more

I don't know where to start. This was my 18th car that I've purchased in my life and this was BY FAR the best buying experience EVER. Josh Staggs was my salesman and he was amazing and made everything seamless. I live in TN, so they had to deliver it to me, so I had the absolute pleasure of meeting Joe and his Wife Debbie. They are 2 wonderful people and it was an absolute pleasure meeting them.... Needless to say, I have found my dealership for life. Thanks guys!!!! read more

Northside Chevrolet GMC - Auto Repair Near Me - Summersville, West Virginia

Was working out of state in WV approximately 7 hours from home and my fuel pump went out and I had the truck towed here and there was a recall on the fuel system for the make and model of my truck. They said they were booked up about 2 weeks out and I said okay just call me once when it's done and so I got a rental and went home. A couple weeks later they call and tell me it's done. I make the trip out there and they had some excuse that it wasn't done yet after being told it was. So I turned around and went all the way home again and had to renew the rental I was still having to drive. I made 3 more trips out there. I repeat I made a total of 4 seven hour drives one way because they told me it was done every time and every time I got there they had some other excuse of waiting on a part of something. One of the trips that I made up there I got there and they said they had just gotten paperwork in to change the two 50 gallon auxiliary tanks that hang under the bed of the truck so I had to just turn around and go home again. After about 2 months I finally got it back and they had never even changed the auxiliary tanks and one of the straps holding a tank was bent. I took the truck to my work's mechanic and he realized they put the head gasket on incorrectly and that could've done some serious damage if not noticed by him. 6 weeks after I got it back I noticed I have a fuel leak. One of the fuel pump stems on top had a crack in it and was spraying out more diesel fuel than it was using. Moral of the story don't go here they will waste your time and just give you the run around and not even fix everything properly. read more

Northside Chevrolet helped me get into a great car i could afford even with my poor credit.Everyone from Jessie Norton the sales associate to Mike in Financing were a pleasure to deal with. No pressure or gimmicks, no pricey add ons. Just great honest service. There is a reason Northside Has the reputation of being the best, and that's the same reason they now have my family as custpmers for life. Thank you again! read more

Horrible I haven't had my car for two weeks. The windshield was promised to be fixed and now will not be. I went in with my own loan and they would honor it, and got me another one with a higher ARP. I hate everything about this dealership. Wish I would've went somewhere else. read more

Everything was very good from making the appointment to picking up the vehicle. They had it fixed much faster than I expected.

We purchased a 2013 GMC Sierra work truck. Northside really took care of us. No haggling, really nice people to work with, and better financing. This is our second vehicle from Northside. Pat is a great guy who really tries hard to find exactly what you are looking for at the best price possible. read more