My mom been coming here instead of our family friends dealership,the last few years. The quality…read moreservice at the other place is gone downhill overtime and the loyalty has as well. My mom met Michelle in Quick Lane and she's been a godsend to our family. If you know anything about my mother, you know, she'll either be late to her own funeral or to busy to attend, she'll have to cancel and reschedule. It's a good thing mom doesn't gamble money cuz that girl time gambles like an addict, and loses every time!!! I'm still in therapy being the last one picked up from school after practice. All joking aside though with mom's unpredictable schedule and last minute changes, Victor Ford but especially Michelle in quick lane has been extremely accommodating and on point with my mom's three work vehicles. She gets us in and out like ninjas with no BS and outstanding customer service!

It's going to be a heck no from me. I called about a car and was told that it was "being detailed"…read moreand that I couldn't see it until later. They took my information and promised to call as soon as it was available. I rented a car and prepared to go (probably to buy the car.) I wanted to make sure I was first. I called to check on the car and was told it was sold "20 minutes ago." Okay, fine, whatever... Later, they called me back "I have an inquiry from this number but it's not attached to any car! What can I help you find?" Oh...pulllleeeeesssse..... nobody believes you. I mentioned the earlier events. "Oh, there was a deposit on that one." 0/10

We recently purchased a 2026 Jeep Wrangler from Wickstrom in Barrington and had a great experience!…read moreOur salesperson, Eric Jensen, greeted us at the door and was welcoming, knowledgeable, and transparent throughout the entire process. The whole team was friendly and helpful, making the process easy and stress-free. We highly recommend Eric and the Wickstrom team!

My husband bought a car here and had a great experience. Jared was great! Always willing to help…read moreand answer any questions.

excellent people excellent cars excellent prices a good place to go for your car needsread more

Best dealership in Fox Lake! They're always upfront about the inventory they have and always seek…read moreto meet the needs of their customers, and won't push you to buy something you won't want. Bought two vehicles from them and they're both still alive and well to this day. An '09 Nissan Rogue and a '14 Subaru XV Crosstrek. Both are solid and the Rogue in particular has taken a beating over the years but keeps on going. 245K+ Miles on that one, and bought her at 133K. The crosstrek has 155K+, bought almost 2 years ago at 95K. Nick is my favorite at the shop but anyone you speak to there is going to treat you with respect and be professional. Sorry it took me this long to re-write my review, my opinion has certainly shifted over the years. Thanks for the two solid vehicles.

Reliable, honest dealer that only has quality cars on the lot, regardless of whether the vehicle is…read morein the low or high price range. Have purchased 5+ vehicles for self, family or friends and all have been reliable and fairly priced. Would never buy a used car from any other dealer, and look forward to my next purchase. Buy with confidence from Executive Motor Carz.

Arsh and Matt did an amazing job. In the beginning there was a problem with my credit union and the…read moreloan was stalled for at least 3 weeks until I finally move forward and got approved with another CU, he patiently waited for me during that period without asking for a deposit and guess what! Once the loan was approved, he shipped out the car to me without even received the cashier's check! I mean who does that to a stranger? He made me not wanting to buy any car from any other dealer ever again and I'd definitely come to him for my future vehicles. Oh and the car is super clean~

Very thorough inspection and clear explanation of each item along with photos of bad parts!…read more They did quality work and offered financing. We were able to get a loan car too. That helped a lot! Thanks guys!! We will be back!

We brought in our VW Jetta because it had the engine light on, and we needed it fixed for emission…read moretesting. They told us we had a certain problem, quoted us a price and it would take a couple of days. when we picked it up, it was 3 days later then what they said, and a few extra hundred dollars more without letting us know. Within 24 hours later, the engine light went back on, we contacted them right away, brought it back in, and they told us it was another problem. Once again, they had our car longer than told, and we spent another $1,000. The first time it was almost $1200. when we brought it home once again, the engine light came on, we called them, and they said it was probably a different problem then the last two times they worked on it, within a week time. but we didn't take it back there! The shop we took it to, told us it was only our gas cap, and it costed less than $200!! and we got the car that same day and they took it to the emissions place and it passed. Let alone the price difference, the time difference, and they went to get the emissions test done and passed it for us, was absolutely wonderful! The place we took our car was Car Care. and they were wonderful!! i feel like I wasted so much money and I had to cancel so many different appointments when I brought it to Pit Shop. we won't be going back!

Five stars all the way!…read more I had Perfect Sounds install a front and rear dash camera system in my vehicle, and they did an amazing job. The two gentlemen who worked on my vehicle were professional, knowledgeable, and incredibly friendly. They showed up on time, completed the installation efficiently, and the finished product looked great. Their customer service was exceptional from start to finish. They took the time to answer my questions, explain the features, and make sure everything was working properly before I left. The price was excellent, and the quality of the work exceeded my expectations. It's rare these days to find a business that combines great pricing, excellent workmanship, and outstanding customer service, but Perfect Sounds delivered on all three. I highly recommend Perfect Sounds and will definitely use them again in the future.

Andy has serviced our many cars for years! He recently…read moreinstalled a new carburetor and seats in my FF Cobra replica! Always gets it "dialed in" - always for a fair price!!

Dan H with BMW of Barrington has got to be the absolute best sales agent we've ever worked with in…read moreour lives! This was a tricky and very long-distance purchase, but Dan made it seem easy peezy and he made us feel comfortable throughout the process...BRAVO, Dan Hoxha!

Be cautious buying a Certified Pre-Owned BMW from this dealership. My "Certified" BMW had a…read morepreviously repaired windshield crack and other issues that should not have passed BMW's CPO inspection. None of this was disclosed, and the dealership ignored all follow-up requests, including multiple requests for the CPO inspection report. Ultimately, I replaced the windshield myself due to the lack of response. Most dealerships treat potential buyers well, but what truly sets a dealership apart is how they treat a customer after the purchase. Customer service is non existent after you sign the paperwork. Keep that in mind if you are considering buying a new or CPO vehicle here. There was a clear lack of integrity in how this was handled. Show me where in BMW's official guidelines a repaired windshield is acceptable for a Certified Pre-Owned vehicle, I will gladly update this review.

Muller's Woodfield Acura made me believe that customer service truly does exist. The time & effort…read moreput into confirming that my 2013 Acura TL Tech was STILL COVERED under an extended warranty was greatly appreciated. My cost was$0. They have moved to the top of my list as "highly recommended."

Muller Acura sold a new 2026 RDX to my son in law with $3,400-$5,400 in paint damage. The estimate…read morewas from an Acura approved body shop. It's against Illinois law to sell a new vehicle with this much damage, without disclosing the damage. We filed a complaint with Acura and Muller and requested a replacement vehicle and were refused. In other words... it's your problem, your stuck with the vehicle, not the dealer or manufacturer. This was supposed to be a new vehicle, not one that immediately needed thousands in repairs. This will be our last Acura,