Just want to say Vicki was amazing my family and I are going thru some hard time she help with gift…read morecard for my some and gave us a personal basket to help us out ... Thank you Vicki for everything You are amazing and my family really appreciate your kindness!!!!!!

DO NOT RENT FROM THIS COMPANY!!!! I have had over 50 problems with my unit since moving in…read more They rushed me into signing the lease by insisting I had only 72 hours to sign and pay the security deposit. When I moved in, I discovered a filthy house littered with sawdust, construction materials, and muddy floors. There were over 30 issues with the property--evidence of rushed, incomplete construction--yet they insisted on having me move in anyway. Problems ranged from windows that wouldn't fully close or lock, to holes in the ceiling with exposed wiring, leaks in the basement, septic backup and overflow, basement flooding, and more! I was also told by the city that they had multiple code violations here in the past, and that it looked like they didn't make any fixes before moving me in. Just three days after moving in, a pipe burst and flooded the basement with sewage. While maintenance fixed the pipe right away, they left the sewage to dry for four days, which led to a severe respiratory infection for me and eye infections for my dog. It was disgusting and unacceptable that they didn't clean up immediately. One of the maintenance guys that they sent out sexually harassed me. Additional problems/edits: My monthly electric bill at this house is $300 which is INSANE for 1 person. NIPSCO is offering free home energy assessments and PMI denied the request and won't give me a reason. Based on the fact that PMI denied this free & helpful request so adamantly, I imagine the audit will uncover additional problems with the house; I can't think of any other reason as to why this would be denied. If more problems are found, I will be reporting them to the city (again) since they refuse to do things the right way. Situations like this are why landlords get such a bad wrap - a free resource could help the tenant, but they denied it anyways because it MIGHT end up with your team finding additional problems thus spending more money on this house. They don't actually care about the tenant, only the money they make off of them. DO NOT RENT FROM THIS COMPANY

Trying to rent from this company was disappointing. Only showing specific days and times which did…read morenot line up with my work schedule with absolutely no flexibility. People answering the phones not wanting to help outside of telling you if the property is available or not. I hope I'm never in a position where I have to rent from this company.

I rented from RPMNI when I moved from IL I found this company online and setup an appointment to…read morerent a 3 bedroom 1 bath home with a 2 car garage, the home was absolutely lovely I lived in the home for 2 years and NEVER had any problems in the home, they did a once a year inspection in the 2 years I contacted them twice once was for a beehive they came out within 2 hours of my call and go rid of he the beehive the second time was to update the toilet in the bathroom because my husband had cancer and needed a higher sitting toilet, I purchase the toilet and their plumbers came the next early morning they were in and out within 15 minutes to replace the toilet, this company is responsive and professional if I could give them a 100 stars I would do just that I highly recommend this company. I have since purchase my home and if should ever need to rent out my home I will definitely reach out to them to manage my property.

This is how Property Management typically starts. They work hard to gain your trust, and once trust…read moreis gained they start dropping the ball. Unless you want tank your investment, stay away, because Q3 will do just that! In 8 months, I lost $17,000 in unpaid rent and property damage. Despite repeated instruction to evict non-paying and filthy tenants, Nikki continually failed to do so. I finally got a wage garnishment and will only get $63/month until his portion of rent/property damage is recovered. In the 8 months they managed my properties, only 2 late notices went out to this particular tenant. They will play boss and do a pretty decent job at it, until the tenant gets in their face and then they back off as is exactly what happened here with this particular tenant. When the water heater went out, Nikki advised me not to replace it because tenant was not paying (this was a week or so before we parted ways). This alone could have cost me. I made arrangements for replacements because I am required by law to provide hot and cold water, and vendor was not able to reach Nikki or Laura after repeated attempts. I stepped in to make arrangements for repairs, and either Nikki or Laura failed to accommodate. When I asked for a drive by and inspection, Laura failed to do it stating, "I don't feel comfortable going there." Get a maintenance guy or something to accompany you. I am an out of state owner, and had to fly in to meet contractors for repairs and maintenance because Nikki and her team refused to do so, but still charged their fees. My properties are in Michigan City, and Q3 didn't have attorneys in that area so I had to find one. Charged me $300 for an eviction she had no part in. One tenant was like section 8 (guaranteed payments) that I had to evict due to "health and safety" violations. Nikki failed to take part in the eviction citing "Fair Housing". This unit had a severe rodent and bedbug infestation that spread to the unit below. Charges management fees even when no rent is collected. When I asked why, Nikki stated "because we are still performing Management duties." When I asked what Management duties she was performing, she was silent. Created leases even while same tenants were already under a lease. Her leases had multiple spelling and grammatical errors. Seriously, a 5-year old could've written a better Lease. The lease didn't even say ANYTHING about a security deposit. When I started pressing her to collect rent, make repairs, and do evictions, said I was "micromanaging her". If they did their job from the beginning and worked to protect my investments, "micromanaging" would've been unnecessary. Failed to do quarterly inspections as outlined in the contract.

Read the previous review and couldn't be further from the experience I've had over the past 6 years…read morewith Q3 Realty. The owner has always gone above and beyond for my investments and I have never questioned statements or my monthly check because they come every month as promised. I chose Q3 Realty because I worked with another management company before them and they did nothing but cause me headaches, plus I was always questioning where my monthly check was. I have been in business for over 30 years and know that some people are hard to please no matter what you do so reading a negative review like this makes me question the person who wrote it.

Had issue with A/C blowing warm air. Made a maintenance request order online. Quick response from…read morethe office who then sent maintenance Fred who took care of the issue. Thank you for the professional work Fred. A/C working well.

Requested a hand with a couple of maintenance tasks. Manny was very helpful & detailed…read more Great communication & follow up!

Jennifer made purchasing our first home a breeze. She was always on time, very knowledgable, and…read morenot overly pushy as people in sales tend to be. Even after we closed she would respond promptly to any questions we would have as newbies. I'm beyond happy to have crossed paths with her. If you're looking for a home in Northwest Indiana, I highly encourage you to give Lighthouse Realty a call and speak with her.

If you're smart enough to choose Lighthouse Realty, you'll experience grade A professionalism…read more Jennifer Parham did such an awesome job listing my home, I had a full offer in 2 days. Then she turned around and got me a fabulous deal on my new home. Her knowledge in the field is unmatched by anyone. Her client's wants and needs are her first priority. I would recommend her for anyone who wants a pain free process. You can't find a better experience than Lighthouse Realty.

I just recently rented a unit with Brickshire and I've had a wonderful experience with Myiam who…read moreworks in the leasing office. She has been on top of every concern I've presented to her and has been very pleasant and professiona to work withl. Thank you Myiam. Based on previous reviews for Brickshire, I pray my experience moving forward doesn't change for the negative.

I haves lived her for almost 5 years as of late they have moved in some of the most uncertain…read morecharacters. Weed smell in the hallway, stolen packages and nothing can ever get resolved. This property has certainly took a turn for the worst. Management has change three times since I have lived her and no explanation has ever been given regarding that. This is the fourth package the deliver person has taken a picture of leaving and all of a sudden the package is gone! you hate to order anything that doesn't involve amazon, because you will never see it! What a flipping joke! People over my head like there is a goat rodeo happening in this complex now.

I've bought and sold properties with Anthony . Great experience all around. He's very reliable…read moreand responds quickly which I really wanted in this market . I've recommended lofty to both friends and family

This review is well overdue, considering Lofty has been our property management for the past 4…read moreyears. We have had the most challenging property issues, ranging from dealing with tenants, property damage, city/ village regulations- you name it! Lofty has always come through and been there to help fix anything with diligence, and personalized attention. Tracy Collins (who is a rockstar by the way!) and Jason Williams are super responsive not to mention creative and resilient and I can't thank this team enough! Open to feedback, innumerable calls and texts even through weekends, with a client first approach, that is highly recommended.

I have never left a note of encouragement for a real estate management company before, but I think…read moreI need to for First Service. This company manages both the building we live in and the building in which we have a rental unit. The management of both buildings has been outstanding. In the case of where I live, the assistant property manager, Matthew Schomberg, is the cornerstone of making our community life so great. From the very beginning when we moved in two years ago, Matthew went the extra mile to make sure the move went smoothly. He ran interference when our schedule had the inevitable hiccups, he was good about enforcing the rules without being unyielding. (Anyone who has moved knows what I mean). And he is still that way! Two years in and he's still making sure communication is clear and timely, checking in on how various changes are impacting the residents, returning phone calls and emails within an hour. We are very, very pleased.

Reading other reviews, I can confirm that the customer service is not their strongest point. Its…read morewas like pulling teeth getting information; on top the interesting response times and then the responses from the team/company, further displays why their ratings on various platforms are what they are. Do your research before engaging their services ‍