We have lived at Harborview for the past three years and from the first interaction with the Sales…read moreTeam we knew we had found the right place for us to call home. The building is very well constructed so it is very quiet (we barely hear the neighbors, if at all) which was an important factor for us. The apartments are also within walking distance to many restaurants in the City and the shuttle service to downtown Boston makes it incredibly convenient to commute to work. The Harborview staff has consistently been very courteous, professional and trustworthy. Whenever we submitted a work order, the maintenance staff was very timely and thorough with repairs. The concierge staff was always very helpful with organizing guest parking and processing of packages and dry cleaning. Another attribute that we really appreciate is that Harborview organizes charitable events year round which is a great way to give back to the community. We would highly recommend Harborview to anyone who is looking for a safe, convenient, professional place to live where they can both be part of and give back to the neighborhood they live in.

This gym is a criminal enterprise. They towed my car and have been charging my card after I…read morecanceled. AVOID!!!

I rented an apartment managed by Citi Realty (I think this is the same as Rolls Realty), and one of…read morethe best experiences I had as a tenant. We had a live-in super who was friendly and made sure problems were promptly fixed. The office ladies were organized, approachable and responsible about getting important paperwork regarding the apartment back to me.

These are the best landlords we've had in Boston, great with service calls, and good rents, rarely…read moreadjusted.

I really want to give a minus point if it's possible. The only trick their managers could do is…read moreignore former renter's reasonable request, so I have nothing to hide anymore. One more thing I need to remind you guys is that the 5 stars reviews are published by the pressure of managers by 50 bucks so be careful. Actually my move-in date should be August 15th last year and the real move-in date is September 23rd. That was a miserable time,we take our luggages from place to place searching for short rents because of the 5 times of delay.That really sucks. After I moved in,things are getting a little bit better.The apartments are new and the facilities are okay.But we didn't get our compensation after several hard meetings with the manager which should be all set already but ignored by the managers. The price is going higher and higher and it's totally not worthy to live there. There are tons of apartments which are better than this. This apartment just trick new coming international students and trust me, I've lived there. What's more, good services cannot be the reason to ignore people after they moved out. They didn't return my security deposit after I moved out, even don't return my emails so be careful of the irresponsible managers. After been here for this long, choosing Residence@MaldenCenter is the worst decision I've made because I not only met awful managers but also suffered from serious arrogant and naive&disgusting roommates. I'll never made that mistake ever again. If I can't get my security deposit back, I think it's my obligation to let everyone around here to know, be careful about this apartment. Some things are not what they seem to be.

The apartment and services are great so far. Since it was a new bulding, the parking space wasn't…read more100% satisfactory. When I moved in early July 2018, I was told that the garage I've already paid for was still under construction. I waited for two months parking in the public garage across the street. In September, the garage was finished and I was assigned a parking space which can barely park my car in. I talked to the leasing office and they said they would let me switch when another spot becomes available.

I am new to the Marketstreet Apartments and Lisa Barry has gone above and beyond to make the…read moreexperience of moving as easy as possible. Everyone is warm and friendly and love the apartment and amenities, it is exceptionally clean as well as greatly maintained. Looking forward to getting to know the area! Christina P.

Still snotty and overpriced. Nothing has changed improved! It's just okay if you want burn your…read moremoney on overpriced rentals!

I highly recommend Emery Flats for genuine and excellent customer service, impeccable cleanness and…read morefunctioning of amenities, and an eventful social calendar. Rachael, Nathan, and Jaimi in the leasing office are incredible. They are organized, attentive, and empathetic. Brian and Matt follow up on maintenance requests timely and with care. All interiors and exteriors are kept up by the cleaning team at the top notch - from wet vacuuming carpets in the hallway to picking up occasional trash on walkways. The highway is extremely close, which makes getting around Greater Boston Area convenient. Our windows and balcony are very sound proof. Our neighbors are friendly and diverse, including families, students, and young professionals. Emery Flats is in a walking distance from Target and a short driving distance from Market Basket and various shopping centers.

So I'm coming up on a year, and this place has been a massive disappointment. They never clean one…read moreof the buildings. The trash room, smells like death, and the scent leaks out to the hallway. People throw their trash on the floor, so the floor and walls(of the trash room) are gross. You open the door of your apartment, and the smell from the trash room is noticeable. If you live in the building, with the management office, it's noticeably cleaner. I will walk my trash over to the other building, so I don't have to take to the trash room on my floor. Parking is abysmal - if you're not paying for parking or if you have a guest coming, good luck. Theres packages everywhere. Pool is decent, I will say that is a plus. Some of the staff is good, most of the staff is useless. Considering what they're charging for rent - this place isn't worth the investment.

We're now in our third year of being at home as residents of this beautiful apartment complex. In…read morethis time we've never had a bad moment. Small problems are always immediately addressed, fixed or solved. The maintenance team is by far the most exceptional group of hard working, friendly, happy and professional men. The average wait time for response is literally just hours. Your request for service is immediately acknowledged. Then the assigned team member, Mike, Jesus, Anthony...They make the friendly call, schedule for when it's convenient for you, then it's fixed. Simple as that. But not simply done. They always ask how we're doing. How are family is doing. Sincerely so. They're friends. Neighbors. There to help. Ask what else they can do for us. (We're two older women, mother & daughter and are always made to feel listened to and cared for, in a lovely maternal way) Then there's the office staff. Caitlin, Regan, Dave.... Regan and Dave took us through our 2021 renewal recently. They're just so fabulous- always honest, clear and professional . We are looking forward to 2021 Summer at the pool and enjoying the beautiful brand new clubhouse, technology center with super comfortable spaces and a NEW professional level gym!!! I can't wait to get onto the recumbent bicycle that is exactly what I had hoped would be added in the new equipment set up. The trees flowered so nicely this year. My one grump with the extensive landscaping is that they don't put iron nails under the hundreds of hydrangeas to bring out more colors! But there are always flowers. The waking paths are very well maintained. I use a rolling walker so the annual upkeep of the asphalt walk is very much appreciated. A really nice surprise this year was the upgraded gas grill areas. Now there are two grills, set into large cooking spaces. Thanks! Maybe next year we will see an overhaul of the dog park? There are dogs everywhere now. Owners are responsible with cleaning up for the most part and pups are leashed. The park is too small even for our little guys and it's on a slope making it difficult for dogs and owners alike. It's kept super clean by use of washable astro-turf. All in all its just a happy place to call home.

Beware!! My lease started less than a month ago and I am shocked at how Windsor manages their…read morecommunities. My experience at Windsor at Oak Grove has been incredibly disappointing. First, they did not clean the apartment before move in. There was food debris on the refrigerator shelves. The floors were extremely dirty. Huge spiderwebs in the windows. Dead bugs everywhere. Years worth of dust and dirt on surfaces. Then, I had to send daily emails for 2 weeks for it to be partly cleaned. They did not want to clean the piled up dust from surfaces before my furniture was moved in 2.5 weeks after my lease started. DO NOT EXPECT YOUR APARTMENT TO BE CLEANED PRIOR TO MOVE IN! Second, Windsor also did not provide all keys to all the tenants until multiple emails and visits to the leasing/management office over this 2 week period. Third, the apartment floors are not well constructed and you can hear everything the upstairs tenants are doing. Every step, every door opening. Everything. You can also hear your neighbors conversations at times. Last and Even more concerning, they assigned a parking space (on my lease and on my move in paperwork) that was already assigned to another resident. I have been paying for someone else's parking spot and they are unresponsive on providing me any paperwork on another assigned parking spot. Multiple phone calls and emails without a response. DO NOT EXPECT TO RECEIVE WHAT YOU ARE PAYING FOR. The only positives about living here so far: the maintenance team is amazing. Super responsive, effective, and friendly. Neighbors are very friendly. The location is incredibly beautiful and convenient. Extremely dog friendly. Apartments are large.

Beautiful apartment complex. Everything you could want. 5 minute walk to Alewife stationread more

Brent White was incredibly helpful and thorough as I looked for an apartment. He answered all my…read morequestions thoughtfully and did a wonderful job of showing me all the fantastic amenities and modern apartments Windsor had to offer. He went out of his way to address my specific questions and ensure I felt comfortable and confident about my decision. He was positive and clearly cares about the residents, personally greeting tenants as we passed them on my tour. It is evident that there is a wonderful community at Windsor and I look forward to joining it! Brent is great and I would highly recommend meeting with him during your apartment search!

My husband & I have lived here for a little over 2.5 years and have mostly really enjoyed it. I…read morethink there are some helpful things to know if you're deciding to live here: Pros: - The modern style of the apartment is really nice. The kitchen in our unit has a lot of storage, which is great if you like to cook! Big windows let in a lot of light. - Laundry in unit, which can be hard to find in Boston - The people who work at the front desk/office/or maintenance are WONDERFUL - really great people who are so friendly and helpful. - It's awesome to have a concierge to hold packages. - garage parking in the building (not free obviously) is awesome especially in the winter - Some nice amenities, including a pool (I only go on weekdays, though - in weekends, the pool is unbearably crowded - see below). - Living above Whole Foods? As AMAZING as it sounds! And there are some other great places in the building, too: Capital One/Peet's Coffee, Fuji (sushi), Sweetgreens, etc. - Overall, the neighborhood is great and accessible to a lot. You're a quick walk to SOWA, tons of parks, Chinatown, etc. If you work in the Financial District you can walk to work in 20 minutes. The Tufts Medical Center Orange Line T stop is less than a 10 minute walk. Tremont Street in the South End is less than a 10 minute walk. Cons: - This is not a quiet place to live (which is the primary reason we're relocating; we have a young child and he is constantly woken up by the noise). On two sides of the building you have highways right below and on two sides are major construction projects that are really loud. Add in the fact that there are several young tenants who party (see below) and many people have dogs here that regularly bark and it can be quite loud. (We got a new neighbor a few weeks ago and their large dog barks at all hours of the night). There's also random other noise, like inexplicably loud hammering at 3am. You can always report this to the concierge but there's often little they can do unless they can find the source (though, again, they're wonderful!) - Understandably, but worth noting, rent is not cheap here. It's market rent (see below) so depending on the unit and when you move in and the length of your lease, your rent will vary. Good to know: - The crowd here seems to lean young, or at least seems to party young. For example: in the summer, the pool is overrun by people and their guests (while you're only supposed to have 2 guests, it doesn't seem enforced), and largely feels like a frat party. Similarly, I've seen tenants who party in the hallways (e.g., I saw a group that was drunkenly hoverboarding down the hallway while screaming and laughing for hours) or who generally don't take care of the place (e.g., just leaving piles of garbage in the room w/ the trash chute). Mostly, this hasn't bothered us other than the noise. But I think it's good to know :) - I think if you don't understand or don't want to live in a place with market rent, the seemingly random nature of how rent is determined can be frustrating. I.e., it's not going to be like you can really negotiate w/ the people who work in the office downstairs, as the rent is set by a national company. My husband and I decided to change units at the end of our first lease because there was an identical apartment available for a lot less. We know 5 other tenants here and 4 of them moved to a different unit at some point in their living here to get cheaper rent. That could be a pro or a con, depending on what's available/if you're okay moving halfway through living here/if you'd rather pay a possible increase in rent just to stay in your apartment. It didn't bother us! :)

I lived at ink block on and off since 2020. The front desk at ink block 1 is very friendly. Angel…read moregoes above and beyond with all the tenants. he opens the door for you if you need help and even brought up a heavy box to my apartment since I am pregnant and it was too big for me to carry. He is always smiling and willing to help.