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    Northern

    2.5 (4 reviews)

    Northern Train Stations Photos

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    London North Eastern Railway - Beef stew meal in first class on LNER.

    London North Eastern Railway

    2.0(3 reviews)
    0.3 mi

    HORRIBLE EXPERIENCE.... DO NOT RIDE IN THIS TRAINS. We bought two one-way First-Class seats…read moretickets. The online booking system is the worse, but I thought that, since the webpage was professionally designed, the company was good. BIG mistake. They are disorganized, not professionals and staff lack basic training. We took the train in London in route to Edinburgh. A 3-hour ride, turned into a 7-hours ordeal that ended up with us stranded on a different train station figuring out how to make it to Edinburgh. HORRIBLE..... After an hour of arguing online, they accepted to return the money paid.

    London North Eastern Railway, styled as LNER are a very good train operator. They run trains along…read morethe East Coast Mainline, run by the UK government as an operator of last resort following the termination of Virgin Trains East Coast, who previously ran services along this route. Ever since LNER has taken over, they have put so much time and money into improving the network with brand new Azuma trains and investment into areas which they serve. The new trains are comfortable and very similar to the new TPExpress fleet. I have had some fantastic dealings with LNER staff members, their station staff, customer service agents and staff on trains all seem super friendly and happy to help. On my origin journey, I travelled from Doncaster to London, where I was upgraded to First Class. The First Class offering was good, the staff were again very attentive in regards to getting drinks as well as food, the gluten-free food offering wasn't great, but they do appear to be still running a limited menu, I was able to get a soda, water and some crisps to go alongside the sandwich, I had purchased at Doncaster Railway Station anyway. On my return journey, I travelled from London Kings Cross to Leeds in standard class, and I was rather impressed by the Standard class offering, although First Class is obviously better, the standard offering was much better than other operator's First Class, notably CrossCountry. The seats were really comfortable, the windows were clean and set for a great view, an Arsenal fan will love to see their stadium, the Emirates when travelling from London Kings Cross. I also like how they have a QR code, where you can order and pay for food, and they bring it to you, this is really cool and innovative and means you don't have to awkwardly go down from one end of the train to another, for the shop. Both services ran on time which was good, LNER does tend to run services on time. I did notice a rather long gap, often of around five minutes (sometimes longer) between arriving at a station and departing, I'm not sure if this is a way to help ensure their trains are never classed as late. LNER already skimp on the "Delay Repay" scheme, they only offer compensation for a delay of 30 minutes or more (what is legally required), compared to 15 minutes or more (which is offered by many operators) Their online booking system is good, although I still prefer using Trainpal which supports split-ticketing, and can often be cheaper. On a side note, Kings Cross is 1000x better to travel from, in comparison to Euston (WCML) in comparison to basic station processes and Underground access. 4* - LNER is still an awesome operator, one I hope to use more often on my trips around Yorkshire and the east coast.

    Photos
    London North Eastern Railway - Views of the Emirates Stadium, going into Kings Cross

    Views of the Emirates Stadium, going into Kings Cross

    London North Eastern Railway - First Class Carriage on the new Azuma trains

    First Class Carriage on the new Azuma trains

    London North Eastern Railway - 1st class breakfast menu(free on 1st class) or you can choose lunch.

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    1st class breakfast menu(free on 1st class) or you can choose lunch.

    Grand Central Railway Company

    Grand Central Railway Company

    2.0(1 review)
    0.1 mi

    Grand Central is an open-access operator meaning they aren't subject to franchising which is the…read moreusual standard with the UK's railways, they're owned by Arriva who is probably one of the largest railway companies in the UK as they also have a stake in Cross Country, Northern Railway and they also were the most recent holders of Wales and the Borders franchise before it was taken over by Transport for Wales Railway Services. The ticket prices seem to be much cheaper in general than LNER for the services they do run, which is especially helpful in rush-hour when tickets cost more anyway. They connect cities such as York and London King's Cross in just over two hours. The customer service is pretty poor, both in general, with the staff on services as well as in communicating through email and telephone services, they have their customer service phone lines close at just 6 pm, which is much earlier than any other railway company I've had to deal with and they state you must wait up to three weeks for a response if you contact them via email - I mean come on three weeks? Grand Central is also one of the only railway companies (it does not include third-party booking sites) to charge a "booking fee", this is refunded and basically acts as a card authorisation however my fault with this is 1. Why do they need to charge £1 to check the card is working when this payment is taken at the same exact time as train tickets 2. They did not state this would be charged when I entered my card details for booking 3. They do not authorise or generate the ticket anyway until full payment has been completed as most train tickets are non-refundable so why do they need to charge this as well when both payments were taken within the space of 10-15 seconds? Grand Central basically eases the pressure on the East Coast mainline from LNER, they do have cheaper tickets than LNER at the times they operate which are mainly on-peak times which is useful, while still following a similar route which deserves an extra star but the awful card hold policy, poor communication skills and staff in general seeming unhelpful, the extra star is mainly for extra trains are better prices compared to a similar time LNER service. 2*

    Northern - trainstations - Updated May 2026

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