Had to find someone else. Did not show up or call for first scheduled appointment, we gave benefit…read moreof the doubt and rescheduled. Then did not show up or call for second appointment and wanted to come at 2030-2100. Could have at least had courtesy to call. Disappointed.

Will was prompt and extremely professional. His work was excellent and he was very personable…read more Thank you, sir!

Sometimes he shows up and always does a good job. Last time I wanted 2 faucets replaced, he quoted…read moreme a fair price, problem was he rescheduled it. Then the day it was rescheduled for, I waited and waited. So when it looked like he wasn't going to show up I texted him and said just cancel it.

Horrible communication, tech doesn't show up during scheduled time, then claims to the manager to…read morehave called several times and get no answer so he can skip you just bc he doesnt want to do the job. When I complained to manager it was past the window, he sends guy out after the job he skipped to.... Guy sits in driveway 10 minutes smoking a cigarette after already making us wait for hours.... Refuses to go in crawl space, uses blasphemy and doesn't even apologize when I state my disapproval of saying Jesus name that way, calls manager to get 'help' with job bc he is afraid to go in crawl space.... They plan to come back in a few days saying they will call me, then never heard from them again! That's how they operate when they do work for a home warranty. They don't care about doing the job bc they still got paid the service fee. I cancelled my warranty plan, will not put up with being told what garbage companies I have to use, got a full refund too due to the highly unprofessional behavior.

They went above and beyond in providing exceptional service. They quickly identified and fixed a…read moresignificant plumbing issue. They provided a detailed description of what was needed and how it was corrected. This allowed me to be fully reimbursed by the builder who caused the problem,

I would was pleased that Pembroke Plumbing could provide their service in the time frame needed…read more The two workers were courteous and completed the work within an hour. My only disappointment was the higher than expected price.

This is the second time I have used them. I saved a lot of money vs one of the big name guys in the…read moreCincinnati area. Very knowledgeable, friendly and affordable. I highly recommend Holthaus.

TLDR: I had a problem, and instead of a solution, I got a bill for no services rendered…read more I had a leaking sink. The person comes out, on Monday, and it turns out that the job was bigger than I knew. They had budgeted 1 1/2 hours, but they couldn't stay for the 2-3 hours the job would require, as they had another stop. Okey Dokey. There was also mold up under the sink as a result of the leak. I talked to Peggy (I think), and they could possibly get back to me on Friday or next Monday. Great, that gave me time to get the mold cleaned out. NEVER A CALL BACK. I DID get a bill for $125 for the guy who stopped out and didn't have the time to do the job. I called Hermann, and I recommend that you do as well.

Very efficient, professional, trustworthy, on time and gave me the cost of replacing my commode…read more Cleaned up the work area and removed the old fixture. Very resonable and they will not cut corners.

I have used this company for years. Kevin the owner is great! I had some plumbing needs and called…read moreKevin today. I was kind of in a bind and wanted some help asap, however I know there busy and didn't think they could help me. However, after checking he called me back shortly after our first conversation and told me his son was heading over in 15 minutes. Brett was outstanding and fixed my problem. Not only was he professional, he made me feel comfortable and happy that I continue to choose Plum Perfect for my plumbing needs. If anyone needs a reliable company, look no further. These are your guys ! Thanks.

Great experience with technician Tyler Walters today. I had a question about something that…read moreanother plumbing company had done. Tyler explained everything, what could be done and his recommendation. He left us with a firm price and told us exactly what could be done and want it cost. The price was very reasonable compared to other plumbing work we have had done. We have a new plumber now, Blue Chip Plumbing.

I needed a plumber asap after finding a water leak in my bathroom coming down to my basement. I…read morecontacted my usual plumber who wasn't able to come out and recommended Blue Chip as a reliable option who services my area often. I had an overall good experience! The one thing I did not appreciate is that when I called to schedule, I spoke with an AI agent. I understand some businesses use these, but what I didn't like was that I was not told I was speaking to an AI agent. It sounded so realistic at first until I caught on, which made me feel a little silly for attempting to be friendly and make conversation with what turned out to be a robot. And after that whole call, a real person had to call back anyway to confirm a few details. She was super helpful, so I was left wondering why I even had to go through the AI ordeal. Everything from there was awesome. On the morning of my visit, I received a text with rhe plumber's picture and some of his interests and facts about him, as well as his ETA to my home. He was very friendly and wore covers over his shoes. I was very nervous and upset about the water leak and wanted lots of information, which he was patient to share with me. He called me back to the room to explain what he found and my options. He was helpful, moving my toilet to a place where it would be out of the way and taking care to close up the area for my family's safety while I pursued next steps to avoid water damage. I'm grateful for Tyson's great work and helpful demeanor through this experience! After the visit, I needed a plumbing report to send to my home insurance for a claim. Their office staff was able to quickly email me the plumber's notes and photos. I will definitely call Blue Chip again. I hope they reconsider the use of the AI agent or at least have it announce itself before you speak to it so you are aware. But the actual plumbing work and professionalism is great.

Bob with Roy's Rooter is wonderful. They were able to come out within the hour to help us with some…read moreurgent plumbing issues. Bob was polite, quick, and affordable! We had a good experience and will call them again if we have any plumbing needs. Thank you!

Bob is the most reliable plumber you could ask for. He has helped us out of multiple plumbing…read moreemergencies and he is fast and efficient. He always gets in contact with you quickly, and makes you feel like a priority. I can't express how great a guy he really is.

Great service, communication and wonderful people. Responded promptly and generously gave me an…read moreunexpected discount.

Bad service. They don't want to work. They want to be able to get in and out fast. If work has to…read morebe done they will say they will be over the next day but don't show up.