I enjoy what they've done with the store. Many changes have been made, and they have made it not just a nice hardware store, but a store that's interesting and fun to browse around in. Such a nice variety of items!
Today, I was there with a friend who was looking for something specific and asked a young man about the product. The young man was extremely polite and helpful, even recommending another store, because they didn't carry what my friend needed.
Customer service seems to be getting generally worse instead of better. Not here. I've had great experiences here, in a few different departments lately. I appreciate that and hope it stays that way. read more