The worst customer service, and straight up LIE about the prices, literally charging me $30+ extra on the total and i had no choice to pay. Save yourself the money. read more

80$ for solid color and one nail art and 105$ for French tips with solid. OVERPRICED AS USUAL! Save your money and go to El Paso nails! read more

Sonny and the staff are great, they are kind and skillful! However the manager or owner is extremely rude. He is disrespectful and does not care about his employees or the customers read more

I genuinely was at a loss of words toward this nail salon rude at workers laughed at me cause I didn't want gel nail polish then manage to cut my friends nails so bad to the point you could ski on them . Then proceed to paint my nails with TWO COATS BACK TO BACK. All to put on a top coat with wrinkles and charge me 40$. Going here will dead ass ruin your day and as we were walking out a mother was going in because her daughter was cut so badly the day before she was bleeding profusely. If I could give them negative stars I would do it in a second . read more

WORST CUSTOMER SERVICE EVER!!! me and my friend went for a pedicure and they laughed at my friend because she wanted regular nail polish instead of gel! My pedicure was the absolute worst pedicure I have ever gotten. The guy rushed it so quick, he didn't shape them, cut them as low as possible, and got nail polish all over my toes. Do not ever come to this place they are so rude, overcharge, and do terrible nails. read more

extremely dissatisfied with the breakdown of fees for my recent salon visit, particularly for the pedicure services. The service provider seemed unfamiliar with or misunderstood my request for a nail refill, which added to my frustration. Be aware ... Will NOT visit this location.. read more

Yeah well one of the things I hate the most of when you ask for a design and they give you something completely different. That's what happened to me here and besides when they were doing the pedicure the girl didn't even get the callus removal tool or anything even when I bought the deluxe pedicure. They did my nails and pedicure at the same time which felt kindda rushed and didn't give me a chance to really enjoy the pedicure. They did a nice color on work on my toes and toenails but still my hand nails are not great they just kindda look off and I'm kindda sad that today was my off day to rad and enjoy and they do this type of thing, Anyway probably it's a good place just to get regular nail polish or gel but not more than that read more

Northeast Nail Spa - Look at the thumb is awful - Waxing Near Me - El Paso, Texas

Update to my initial review: My daughter and I haven't had our toes done since we were here. We both now have toe fungus on both of our feet. I feel horrible as that was her first time ever at a salon! This place should be shut down by the health department! read more

Northeast Nail Spa - Expensive.. - Waxing Near Me - El Paso, Texas

Quality is good I must say, very nice and clean space they offered me a drink coming in. But the price is just not right for me. Came in for a deluxe pedicure $40 gel ( like in every other place ) $15 extra. Then I was almost forced to do a different type of pedicure that was $50. Hot stone massage, other extra stuff I really didn't need nor want. At the end with tip $75 I just don't think that's an appropriate price for just a pedicure. Up to you. read more

Everytime I come here they always take their time to make sure everything is the right size and shape which I love. They take you in quick and are always so friendly. I was surprised to see the other outdated reviews becuz I've never had any of those problems. So I decided to write a review becuz I've had nothing but good experiences! read more

Northeast Nail Spa - Nails - Waxing Near Me - El Paso, Texas

They're the best. They off literally er packages and add ons. They don't pressure you to buy anything you want. Crystal is amazing. Holly, Peter, and literally everyone have been so welcoming and it's a family-like environment and feeling. I come usually every 7-10 days. The service is amazing and they keep me coming back. I recommended Northeast Nails to all my friends and clients from work. I recently brought my girls for kids services and they have been so gentle and kind to them. They treated my 2 young daughters with professionalism and with such kindness. I have been coming here for years and will continue so. They are well deserving of a great review and it's unfortunate that some people just have bad days and want to be negative towards a small business. read more

SHUT THIS PLACE DOWN! STOP, DO NOT COLLECT $100 , DO NOT GO! THIS PLACE IS HORRIBLE!! How do you think it's okay to assault people because you're upset at their service request and left a damn cut on the person. If this is how you treat your clientele.... you don't need to be open or in customer service business. read more

Grandma, son, granddaughter and I were all seen at once. They got us all seated and started on us within 5-7 minutes. Staff is friendly and conversational. Good music playing overhead. Nails came out great. Price is reasonable, you get what you pay for, with options ranging from $32-$60 pedicure. My daughter got an acrylic nail job and they came out great! read more

I will never into the salon again, here are photos of what my pedicure looked like seven days later. I now have to undergo surgery on both toes! read more

Northeast Nail Spa - Waxing Near Me - El Paso, Texas

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Facility was clean and staff seemed pleasant... they didn't say much in English or to me. I got dip on my natural nails, no tips and it was a slow day while I was there. Several nails are different shapes and uneven on top, so I had to take to my nail file once I left. Not something I want to do when I pay $45 plus tip, but hoping it was just a one time thing. I wish they had taken more time and exerted more effort for the price. Still deciding if I will give them a second shot..... If you are picky and want clean edges, this is not the place for you. read more

Well, I went there because there was no waiting and my daughter and I needed our nails done right away, but even though there was not waiting the nail techs work super fast. My gel manicure turn out okay and my daughter's lasted about a week, but she is a HS cheerleader. This place is titled Spa but there is not much pampering going on there at all. You are in and you are out! read more

Northeast Nail Spa - Photo taken about two weeks after nails were done. You can see the gel has bubbles. - Waxing Near Me - El Paso, Texas

It seems that my review was DELETED. I will continue to set the record straight with this place. 1. The water was cold while soaking my feet 2. The nail filing was SLOB KABOB 3. The guy didnt even clean underneath my nails 4. Sooo pushy on wanted you to get a more expensive package when it was my first time there and I wanted to see if even the upgrade was worth it! SO NOT 5. The guy started clipping away at my nails without asking if I wanted to keep my length or have then shorter. 6.while using what looked to be some cheese grinder on my he would put that thin back into my cold water alto rinse off the dead skin..EW 7. I went for gel pedicure and he wasn't allowing the ghetto device they used to cure the gel correctly. 8. He was so quick to say DONE and my nails were STILL STICKY AND NOT CURED. I tell him "ummmm my gel is still super sticky" he grabs the ugly green towels with holes in them and wipes off the gel! 9. Without an apology he QUICKLY just throws the top coat on again and sort of let's the ghetto LED light cute them for longer, I could've told him that. Ugh 10. 42 dollars for what? A slob kabob job!? I regret not saying how disappointed I with whatever it was he did. I shouldn't have paid. I moved here from L.A and I'm SHOOK by my first pedicure here. It was my sisters, boyfriends suggestion and they were with me so I sucked up. Here are photos days later. If you have any self respect dont come here!!! read more

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Crystal was very professional and made sure my nails were done exactly how I wanted them done before sending me off. Place was clean and LOVED the fact that I wasn't forced to wear a mask. read more

Northeast Nail Spa - Waxing Near Me - El Paso, Texas

beware, having to have surgery on both toes after getting a pedicure at this salon. been going to this salon for years. I should've known when I went in that they were jampacked, and I am assuming not cleaning instruments as they went. I will never enter the salon again. read more

Just to give an update, I still think this place is great! But Mailey no longer works there so that's the reason it lost one star for me... She was my Go To lady for everything! She is missed, bring her back!! read more

Northeast Nail Spa - The finish is called Chrome and comes in all colors and shades. Pricier than regular shellac but definitely worth it! - Waxing Near Me - El Paso, Texas

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Manicure was awful .... i asked for a mani no gel and she dint even try to make them look pretty. Pedicure was better but not worth what I paid. will not be returning read more

Never ever get any wax service done here!!!!! they don't check the temp of the wax & burned me so badly. read more

Northeast Nail Spa - Waxing Near Me - El Paso, Texas

Showed them a design they insisted they could do I walked out with a paint job I could've done. Just save your money please! read more

Northeast Nail Spa - Waxing Near Me - El Paso, Texas

0 Stars. I went in for a simple basic pedicure w/ my gf & the lady completely finished mine in abt 7 minutes. she didn't ask if i wanted my toe nails to be cut & just went straight in for it. she did the entire thing w cuticle cutters. when we left i looked at my feet in the car & 2 of my toes still had the nail hanging on it still attached & she almost completely took off my pinky toe nail. both of my big toes got cut at crazy angles on the edges. so fast forward to now a week later, i have swollen ingrown toenails on both of my big toes & there is pus coming out of the one in my right foot. not to mention they were re-using dirty tools that they pulled out of a little white drawer. disgusting fr don't waste your time / money here i promise you can do it better your damn self at the crib. read more

I came from California and when I got to Texas, I decided to get my nails done. When I got my nails done at this place for the first time, I was satisfied and beyond pleased. Since I love cats, I asked for one of workers there, Kim, to paint a cat onto my nails and it was adorable! As I got my nails done, I noticed that the people who worked at this place were also really happy and invested as they were working. Moms brought their children with them and even they looked extremely excited. Because of that, the store has a nice and friendly environment. As for cleanliness, I could tell that they cleaned the store daily. If you were to come here, you should note that the place is packed at around noon (on Saturdays), so I suggest you come at a diffrent time. Since its so packed though, you know this place is great. read more

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Worst experience in a nail salon. These employees were extremely rude. They don't greet you, right away they ask" what you want" and don't thank you after tipping them. My shellac came off after three days. Waste of money with rude service. I would rate them zero stars , but you have to click a star to place a review. read more

I tried this place two years ago. Tried it again today, just for pedicures for my husband and myself so i wouldn't have to drive to the east side. Worst pedicures. Super rushed, paint job had to be redone multiple times. Don't waste your time or money!!!!! read more

I was so impressed with the friendly staff. For my daughter's first set she was a tad nervous. They welcomed us and made her feel so comfortable. Willing to try whatever insta pic style she wanted and even, helped her get the same look in a far more practical application so she can still play sports. I wish I had gotten her techs name. My tech Nick, OMG so precise with his work,hands down the best results I've gotten. For my oldest daughters full set with Gel and tons if little diamonds. My full set with Gel and my youngest daughters kid manicure ur came in to 125. I'm super pleased we found our new go too spot read more

Northeast Nail Spa - Matte with one bling - Waxing Near Me - El Paso, Texas

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Friendly people, a huge variety of colors and services, and beautiful handiwork. I would come back again. read more

Northeast Nail Spa - Just got my nails done. Thank you Megan! - Waxing Near Me - El Paso, Texas

They were very unprofessional Not clean at all was waiting for 1:30 minutes out side because of COVID They didn't call me and wen I told them Y wasn't I was called, they were very rude very very unprofessional, unsanitary don't recommend at all read more

I wish I wasn't moving so I could come here all the time!! The staff is very friendly and they have a very wide variety of polish colors but I'm really here to brag about my girl Emily!! The first time I came in she absolutely slayed my nails! The second time I came in I needed alot of repair and again she did a FABULOUS job! read more

Northeast Nail Spa - This is the second time I came in. Acrylic fill with gel polish - Waxing Near Me - El Paso, Texas

This shop is clean and very nice. I'm new to town so of course I walked in with skepticism, but they delivered. I got a full set, pedi, and eyebrows and I am very satisfied! read more

Northeast Nail Spa - Natural full set - Waxing Near Me - El Paso, Texas

I'm not a costumer and never in my life I wrote a bad review but my mom left this place almost crying. They're beyond rude; they're ignorant they have no costumer service manners or knowledge. This business should be audited; most likely the employees are miserable or underpaid maybe even abused or exploited. This people was making fun of their costumers accents with a very child like attitude. I understand there is a cultural and language barrier and that's why is so important some authorities take care of what is going on with this business. Whoever owns this place needs to be held accountable so their employees adapt to the culture they are providing service too. I don't recommend this business to anyone; use your money wisely and go somewhere else. I gave this place 1 star because it is necessary to write a review otherwise I would give -10. read more

Even after seeing the bad reviews of this place, I decided to give it a try because it is close to my house and I didn't need anything fancy done. I literally came here just to have my dip removed and to trim my fingernails. I wish I hadn't. Removing the dip was fine, as it takes zero skill. But the trim was awful. I left with some long nails, some short nails, some square nails and some round nails. I ended up having to cut all my nails and shape them myself. If you have high expectations for nail service don't come here. read more

This is the best nail salon in Northeast El Paso. I am so glad they opened! Maily is an AMAZING nail tech. I show her designs and she makes them happen every time! The environment here is great. Everything is clean, the decor is beautiful, the staff is friendly, they make sure you are comfortable, and the prices are fair. They do a great job with eyebrows too! read more

Northeast Nail Spa - One of Maily's many creations she does for me! - Waxing Near Me - El Paso, Texas

I get greeted and they gave me a price of 50 for my fills coffin with a white outline. Once I'm getting my nails done the girl changes the price. She tells me it's 45 for the price plus 15 for coffin and 15 more for the white outline. 5 for the broken nail. The man by the door knew I had a broken nail and wanted the same coffin shape and instead of the black I wanted white. I said it clearly. Very thin line of white. She said no. I did mention that the man told me the price and she didn't care. Why aren't the prices advertised? So it's according to how they feel? Horrible ethics. read more

Kim did my nails & Kevin did my toes. They are both gel set. I got my eyebrows done as well but I really wasn't satisfied. On the bright side they are being cautious due to COVID. read more

Northeast Nail Spa - Nails & Toes - Waxing Near Me - El Paso, Texas

Best in the Northeast. I even come from the Eastside to come here. Yes, the prices are higher but you get what you pay for. The staff is very friendly and personable even. Each of them greet me when they walk by as I get my service. Their nails last, they take pride in their work and they customize any design I ask for to make sure I leave satisfied. They even tell me in advance if I need a new set on my next visit, making the current set last as long as they can. I love the service I get and will always come back here. Great staff, awesome service. read more

I have to say I really liked this salon! Clean, Good service, huge selection of nail polish, gels, tips, styles. I'm not used to getting my nails done. Like maybe once a year, but needed to have it done before my trip to New Orleans and I haven't ever received sooooo many compliments on my nails! I have to say they are pretty spectacular to me too! read more

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Horrible place! HORRIBLE I've never experienced worst customer service in my life! It's crazy how they operate here and how people actually come here I came here today because it's very close to open oppose to where I usually go so I tried it out and it's just insane in here. The guy with the tattoos was nice with my daughter though kuddos to him. And also it's funny how they underestimate how much money you may have lol if you come in here make sure you look rich af so they can offer you wine read more