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Fort Wayne, IN

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Northeast Joint and Wellness

3.3 (4 reviews)
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Drayer Physical Therapy Institute

Drayer Physical Therapy Institute

5.0(1 review)
4.1 mi

I went to Integrity for therapy on a shoulder injury. From the first visit to the last, I never…read moreonce felt like I wasn't welcomed there. The staff, Adam, Amy, and Kathy (I'm horrible with names so I hope I got those right) were always pleasant and on the ball. They treat you like a person and NOT a customer who is being sent there by a doctor or insurance company. Over the four weeks, the staff, myself, and other individuals socialized quite often making the stay there... friendly. It made doing the routines that much easier to do. No drill sergeant telling you do drop and give him 20. Though it is said, and self confessed, that you shouldn't let Adam count for you. =) On Day 1, Adam took the measurements on what I could do. He described the injury, pinpointed areas that needed work, set up some home exercises, and set up a goal to shoot for. He took it easy, watched and explained the exercises and made sure you were doing them correctly. I left my first initial appointment sweaty! I didn't know how. It wasn't overtaxing, but it sure did feel good! At no point was Adam over taxing. He and the staff took care and noticed on how one did with the tasks at hand. Never did he attempt to over exert and put you at more risk. It was surprisingly easier than I had thought it would be. Some say that therapy is more like torture. Maybe at some places, but not at Integrity. After my third visit, they went over some papers I had filled out on my initial visit to see if some of the problems have diminished. Or, worsen. I was actually quite surprised to see how far I have moved along in just 3 visits along with the home exercises. But I still wasn't at the "goal" mark so we continued on and increased some of the activities. About halfway through, we redid the measurements. Again, surprised how far I moved along which helps mentally knowing that you are progressing. Well this is getting longer than I had thought so I'll wrap it up. To sum it all up, if you have the opportunity to choose your therapist, consider using Integrity Physical Therapy in New Haven, IN. I am extremely grateful that I did and that I'm back to my normal self, if not better. And you will be too.

From the owner: Drayer Physical Therapy Institute located in New Haven is a leading outpatient physical therapy…read moreclinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

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Indiana Physical Therapy

Indiana Physical Therapy

3.5(2 reviews)
1.1 mi

I just finished my last session today. I had shoulder surgery and started therapy in February. The…read morestaff at this location were great. Professional and friendly. They all got along and seemed to care about their patients. Dr. House was my main therapist for the majority of the time there. He answered any questions I had and did a great job of explaining the recovery process for my shoulder.

The care I received was decent, however, if I require physical therapy in the future, I will be…read moretaking my business elsewhere. The head therapist is friendly enough, however, lacks good communication skills at times. If he asks if you did your home exercises and you say no, he will rudely walk away without a word. In my case I had asked my doctor if it was okay for me to attend PT once a week and do my home workouts as I have a copay per visit and am on a tight budget and allowed limited physical therapy visits were year with my insurance coverage. My doctor said that was okay.... yet the head therapist at this location, very angrily and loudly spoke down to me in front of both patients and other employees on my last visit asking me why did I only come once a week. when I explained the situation, he then stated that he wished I had told HIM that and that I wasted my money by going only once a week. I felt this was something he could have spoken to me about privately instead of announcing it to the entire office. Also, while I was being iced during one of my visits, I overheard two other therapists near me talking about a client that had just left and poking fun at her progress. It made me wonder what they say about ME after I leave from my visits. For those two reasons, I will not be returning to this office.

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Northeast Joint and Wellness - preventivemedicine - Updated October 2026

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