As a first time home buyer, I relied on my realtor for some recommendations on mortgage lenders…read more She had worked with Jon for many years when he was in California and highly recommended him. I tracked him down at Wells Fargo in Pennsylvania. Initially, I wasn't sure how the long distance relationship would work given the three-hour time difference; however, I quickly realized this was a non issue since Jon keeps himself available for his clients no matter what time of day it is for him. Since my best time was usually between 5-7 p.m., we ended up with a few late nights for him. He was always so gracious and professional. Jon really worked tirelessly to not only get my loan approved at a great interest rate and make sure we were proactive in getting everything submitted, he also moved heaven and earth to ensure I would close by the end of the year. This was a challenging, drawn out short sale - not an easy endeavor for him, yet Jon prevailed and thanks to him and my awesome realtor, Cindy Marty, I now live in an incredible home. I highly recommend Jon. If you want a sharp, dedicated consultant who looks after your best interests, goes above and beyond for you and is very responsive, he is your guy.

I worked with Jon for about 9 months and cannot say enough about him... the process was a bit bumpy…read moredue to circumstances on our end but Jon was always there, available and helped smooth things out. We started with a fixer-upper last summer and Jon referred me to a 203k loan specialist since the house needed major work. Despite not handling the loan process, Jon checked up to see how we were progressing. After deciding the house would not retain the value after the needed renovations, we went back to looking for a house. The new house was found in January 2013 and we had a May 2013 closing, which was unusual but Jon was with us the entire time. Then one month before closing I lost my job and the mortgage was on the rocks because we were keeping our previous home as a rental. Jon was very cautious but gave great advice and attention during this process... and we qualified just the same. Jon's biggest asset is his ability to calmly explain things and keep on top of the whole process -- while juggling other clients. We always felt as if we were Jon's ONLY client.

Delighted to share my second experience working with Rachel Shaw, a truly phenomenal realtor -- I…read morefirst worked with Rachel three years ago to buy my first house, and I chose to work with her again recently to list and sell a house. As was the case when I was on the market as a buyer, Rachel is easy to work with and very knowledgeable about the market and the neighborhood. I really appreciated that she was transparent about the how/why of her pricing recommendations and listing strategy (taking the time to talk through every detail if that's what I needed) and I trusted her completely. A few other 'perks' that I didn't realize to look for in a realtor but were invaluable in my house selling experience: - Rachel has been doing this a long time, and has incredible insight on what types of updates to consider/prioritize that will increase the value and interest in the house (which was very helpful for me because my house needed some major refreshing, but with a very tight budget) - she has a list of recommended trades persons for any work you need to hire for (and will even recommend different shades of white paint for that fresh coat that you may want to apply before listing!) - she is SO responsive! No waiting around for a reply when you have a question/concern/need... she gets back so quickly and manages to thoroughly address the question/concern/need in the simplest way. - she is approachable and easy to work with, and also really savvy and strategic on getting the best possible outcome for her client I loved working with Rachel, and highly recommend her and the Philly Home Girls team for your real estate needs! An all-around positive (and successful!! she got my house sold so quickly, and over asking!) experience!

Rachel Shaw was absolutely amazing to work with for the sale of my home in Philly, while I know…read morelove out of state. Easy communication, thorough and friendly throughout the entire process. Definitely recommend!

We really enjoyed working with the company when house hunting for the last year and a half. Mike…read moreand Courtney were always available when we reached out for questions about multiple different homes!very responsive and supportive throughout the entire process of us buying our now home. Could not reccomend them more!

Really happy we got the opportunity to work with Mike and the team at Vantage Point. My wife and I…read moreare first time home owners and they were thorough and transparent with us throughout the whole process. Mike was patient, prompt and reliable. I wouldn't hesitate to send any friend or family member his way!

AVOID, RUN, HIDE. This is the worst tilte comany in the United States of America. With over 90…read moredays to get ready for a real estate closing, this company could still not get their ducks in a row. They are horrible. If you are buying a bank owned property and they say you have to use them tell them you will break the contract!!! Trust me it will save you in the long run.

The most uncooperative and difficult title company to deal with. The fact that it has taken over…read more45 days to close a cash deal is absolutely ridiculous and Silk has had the title binder for over two weeks. All we need is a HUD. Our first contact is no longer with the company and now it seems we are on a third contact and they will not respond to any communication sent to them. The office staff that answers the phone is very rude. To make matters even worse, BOA stressed that SILK would do the closing on both sides, even if my buyer chose their own attorney. Which in the State of Virginia a settlement company is to be determined by the buyer. My buyer did have the option to hire and pay for someone to review. Barbara Lassley, ABR, SFR William E Wood & Associates

My wife and I recently purchase our first home and hired Tom and the team to help us through the…read morelending process: I would highly recommend. The property was a bank-owned foreclosure property, which presented its own unique challenges; however, Tom and his team provided expert guidance, recommendations, and leadership along the way. Tom was able to secure us a great rate, compared to the other lenders I shopped around for. My wife and I agreed with the seller to bump up the closing date by a week and even then, Tom and his team delivered. We ended up closing a week early without a hitch. When the time comes to purchase another property, Tom will be getting my call again.

I have nothing but wonderful things to say about cross country mortgage. Tom and his team worked so…read morehard for us and our recent refinance. They are professional, knowledgeable, reliable and fast! Do you Have a question, or in my case a million questions no problem! Tom has got you and takes the time to be sure that you understand and are satisfied.

My fiancé and I just closed on our house on Friday! Our very first home and we went through CC…read moreMortgage thanks to a recommendation from our realtor. I can't even begin to explain how amazing Vicki and her team is. They held our hand through the entire process and responded to all our emails in such a timely manner. They were so kind and I don't even have the words to show my gratitude towards them. We got lucky. I will be recommending CrossCountry Mortgage to everyone I know who is looking to buy a house. 100000/5 stars

I am a Realtor in the suburban Philadelphia area and Marc is my go-to lender. He does a terrific…read morejob for all of my clients and provides superior service every time. I cannot recommend him strongly enough for those in need of help with a mortgage.

My experience with NVR Mortgage was nothing short of a complete disaster. From the very beginning…read moreof my home-buying journey, I had an inkling that things might not go smoothly. Little did I know just how bad it would get. I would like to preface this by stating if you are a consultant or have worked as a consultant in the last two years, you will get denied by NVR. They are a super, super conservative lender and they will drag your loan process for months because they are too timid to reject people. Communication was the first red flag. It was virtually non-existent. I often had to reach out to them multiple times to get a response, and when they finally did reply, the information provided was often incomplete or contradictory. It felt like pulling teeth to get a straight answer from anyone at NVR Mortgage. The staff, or lack thereof, was another major issue. They seemed disinterested and unprofessional. I encountered unhelpful and even rude individuals throughout the process. It was as if they had no concept of customer service, let alone the significance of purchasing a home. I provided them feedback on how they can improve, in which, the mortgage officer started to get upset at me. As a first time homebuyer, I was lost through the entire process and had to research on my own. But perhaps the most unforgivable aspect of dealing with NVR Mortgage was the sheer incompetence that permeated every step of the process. Errors and delays were the norm, not the exception. My loan documents were mishandled, leading to critical mistakes that caused unnecessary hold-ups. The entire ordeal dragged on for far longer than it should have due to their blunders. They harassed my employers and I everyday for three weeks. I was denied two days before closing by their incompetent staff, and their reasoning: a pay increase I received this year, which was absolutely absurd. To anyone considering working with NVR Mortgage Company, my advice is simple: run, don't walk, away from them. The stress and headache they will cause are not worth any potential savings or convenience. There are far better and more reputable mortgage companies out there, and NVR Mortgage is certainly not one of them; NVR is an embarrassment. This was a harrowing experience that I wouldn't wish on my worst enemy, and I strongly advise anyone to steer clear of this company. It is quite unfortunate that Ryan Homes is associated with NVR. Perhaps they should look at other lenders to work with.

I purchased a home with Ryan Homes and used NVR mortgage. My overall experience for the mortgage…read moreprocess was great. My team was led by Matt Zuczek and he was very easy, organized and professional to work with. Mortgages today can be a tough process but it never felt that way with his team. Great job Matt! Kim E.

Good customer service. Will come back. Highly recommend to friends. Best mortgage brokersread more

I don't think I could find a worse lender. So disappointed with the processes at this company, the…read morecustomer service is very poor, and overall I've wasted so much time on the phone with zero resolution to move forward. They recently done a companywide sync and it's just caused a lot of problems for many different customers. Overall, I've had the worst experience here. Hope that they can improve otherwise I would highly recommend stay away.

My husband and I worked with Paul to buy our first house, and we're so happy we found him! We were…read morepretty well versed in the housing market from keeping an eye on it for a few years until we were ready to buy our first house, so had a decent idea of what we were looking for. But we had no idea HOW to buy a first house! Paul was amazing at walking us through everything as first-time homebuyers, had really great recommendations for other service providers (and despite having recommended service providers, never made us feel like we HAD to use their suggestions.) Paul and his colleagues at the Silva Group kept us informed, were VERY on top of the immense amount of paperwork, answered all our questions, and made sure we knew what to expect and what we needed to do at each point.

There's something about Paul Fiorello. He's not flashy. He doesn't have this big active in your…read moreface Instagram account like some of these other Philly Real Estate agents. I'm not even sure how my wife found him. But my point is that Paul isn't interested in cheap self promotion. He's interested in YOU and in making sure you get the home you want. From start to finish Paul was courteous, professional, and most of all trustworthy in his fiduciary responsibility. He picked up on our cues and helped us prioritize what we wanted from our first home. His team let us know what to expect every step of the way. I highly recommend Paul Fiorello and The Silva Group for your home buying needs.