Had Do-right plumbing out to replace our sewer line and water line in Silverbay. Was told that the…read moreprice includes a return trip to grade the yard and bring back dirt if necessary the next year. I have called several times and they won't return my calls. Now I am going to have to pay extra and get someone else to fix the problem. After talking to several others in town I find out this is typical. Won't come back ,or wants to charge more money to fix the job. I know others in the area that will be needing the same work done. I will not be recommending there services. Thanks Do-Right for screwing me. Joe Camp

Do-Right has been a trusted and responsive company and service provider throughout a very…read morechallenging and lengthy plumbing repair. my home froze for three weeks in Jan 2023 due to a faulty propane tank. Do-right found and fixed or replaced every failed fixture, appliance, toilet and broken pipes through out my home. they also acted as a project manager for other necessary repairs due to my inability to be at the home. I trust and recommend Do-right for anyone in need of plumbing and heating repairs or replacements.

I hired Stone Plumbing based on their positive reviews for several smaller jobs before they did a…read morefull replumb of my house. They are much more expensive than other companies, but I am okay with that in exchange for high-quality work and customer service. Things were good at first...until they weren't. Overall, I received substandard workmanship that resulted in flooding, thousands in damages, and a company that hides behind insurance adjusters rather than standing by their work. On Christmas Day, a kitchen faucet burst, flooding my first floor and basement. It turns out they screwed the water line to a drafty, single-pane basement window frame instead of structural framing (see photos). The pipe froze as a result of this foreseeable installation error, causing the flood. No one was home, so over $800 in water poured through the house before it was discovered. They made a low-ball offer to settle in exchange for signing a release of liability before turning it over to their insurer, who is refusing to pay for restoration costs, which approach $10,000 so far. Worse, the brand-new plumbing emits periodic loud noises that the company cannot diagnose or fix. One is a banging sound in the shower and the other sounds like a ship blowing its horn...except it comes from the wall behind a toilet. Other contractors also could not diagnose the problem, leaving me with new plumbing that sounds very old. I also paid them to fix a leak coming from a kitchen sink. When it continued to leak, they charged me again, saying it was a "different section" of the same pipe that was leaking. I was skeptical but paid again. Each time I had to open and close a wall to access the pipe. When it kept leaking, they said they would charge me a third time if it's yet another section of the pipe leaking. I hired them to diagnose and fix the leak, not engage in "trial and error plumbing," charging me each time until they got it right. Worst of all, the pipe continued leaking into my wall before I realized it wasn't fixed, likely causing mold and rot that I'll discover years from now. I should have been wary when the person I was working with suddenly left the company before completing the work they quoted me for. Now, I continue discovering shortcuts and mistakes their replacement made, and I suspect there are still more problems. I am not sure how my experience is so different from their online reviews. The sheer number of problems I've had is staggering; it's the kind of performance you expect from an unlicensed amateur, not a premium-priced professional. I will update this review if there are meaningful developments. But if you value your property, time, and money, I would proceed with caution when hiring this company.

Stone Heating and Plumbing are the go to for heating and plumbing needs…read more I've had the pleasure of working with various staff and they are professional, knowledgeable and very responsive. In a property management role I trusted Stone Heating and Plumbing for multiple building plumbing and heating projects. #waytogoteamstonestaff Patty G.

This company tried to triple our bill for a diagnostics call. And then wheb confronted offered to…read moredrop $190 off the bill, but faiked to acknowledge they first tried ripping us off.

From the owner: Aire Serv Heating & Air Conditioning can provide many services to keep you and your family…read morecomfortable. A few of the products and services we can provide for your heating, cooling and indoor air quality needs are Service and Repair, System Maintenance, Advantage Member Plans, Replacement & Installation, and more. Our Exclusive Written Guarantees Are Designed to Protect You and Your Home.

I have had two emergencies in the last two years and Young Plumbing has done everything possible to…read morehelp. Everyone of the employees have been very courteous and helpful. I can only wish that every business that I dealt with was as professional as they are.

From the owner: "Be it any type of install, repair, replacement, or upgrade of plumbing (leaking faucets, pipes,…read moreclogged toilets, sewer lines) or water heating systems (boilers, water heaters, pumps, zone valves, controls, tstats), we provide quality solutions with professional customer service that exceeds expectation. Young Plumbing and Heating has been providing top-notch plumbing and heating services to the residents of Duluth, MN and Superior, WI. Spanning two generations, Young Plumbing & Heating understands the importance of reliable heating and plumbing and brings over 45 years total experience."

Worst service in the world. selling me parts that were the wrong ones and then trying to charge me…read moreto come out and replace wrong part with right part for more profit. They were going to charge me for the service call and double on the cost of the part. The part I needed was $165, they wanted to charge me $350 for just the part alone. I did my research and found the part myself and installed it after they refused to come out and make good on my complaint that my igniter was failing every month or so after they supposedly fixed it. Never again with you guys!! Shame shame we all know your name.

From the owner: Located in Duluth, MMT Heating & Cooling, does more than just HVAC. We are heating contractors that…read moreoffer an array of residential comfort solutions that you won't find elsewhere. We provide expert furnace, boiler and air conditioner installation, repair and maintenance, but we can also implement outdoor wood furnaces, wood pellet burners, central boilers, grills and more to make your heating and cooling more consistent and efficient. We stay educated and up-to-date on advancements in the field, and we are the only team around with such a wide variety of comfort system solutions. Not only do we sell the systems, but we are able to maintain and service them as well. MMT is a leading Central Boiler dealer in the area--consider us the experts.

Terrible communication and non-existent service. Peppard Mechanical was contracted through Reliance…read moreto install a furnace in September. it was never installed and I never received any communication as to why. The install was rescheduled for October. And again it was never installed. After a month with no heat, I was not happy. And I made some complaints. Then Shannon Peppard informed me she wasn't comfortable dealing with me. And walked away leaving me with no furnace in -1 Celcius weather.

From the owner: We specialize in the installation, maintenance, and repair of heating, ventilation, and air…read moreconditioning systems in residential, commercial, and industrial buildings. We play a crucial role in ensuring that indoor environments are comfortable, energy-efficient, and have optimal air quality. We are licensed GE and Armstrong dealer and also are preferred contractors with Sargent's propane.

One zone of our heat went out, and they weren't able to get anyone out to us, but a gentleman…read morecalled me back and was kind enough to FaceTime me and walk through some problem solving steps. We ended up having another company come because they could get here sooner and we are facing a brutal cold snap and couldn't wait, but I would definitely recommend NorthStar to anyone they're able to get to! (We are about an hour away from them)

Jeremiah was awesome! I told him I wanted to see how to put the filter in so I could do it between…read moreservices, and he coached me through putting it in myself. Now I know I did it correctly and can do it again. He also showed me how to turn the furnace off while I change it, and what to listen to and look for when I turn it back on. He showed me the parts he checked and helped me to understand what he was looking for to know if anything needed attention. I'm sure it took him extra time to educate me, but it sure gave me a lot of peace of mind and I feel prepared to do filter changes between visits now. He also wrote down the name of the filter so I can get one even if NorthStar doesn't happen to be at my house to get one for me. Great to have someone I can trust to help me out! Thanks!

Signed a contract for work to be done on my plumbing. Seemed to be once the floor was opened up…read moreadditional costs kept popping up everywhere. When I asked for details for these additional costs he refused to provide a detailed breakdown of what charges went for what and what these so called extra parts were exactly. He told me flat out he will not provide me anymore details than the generic labor and miscellaneous parts. $1750 was the initial contract and got a bill for an additional $1100 which was never discussed with me. We had some discussion of some extra costs around $300/$400 which I can understand could happen but then the bill came way above what we ever discussed. When I brought it to his attention he stated it is what it is and that's what you owe me. He said he will not provide any further detailed billing breakdown and I owe it. He also stated he could care less about any online reviews because they mean nothing to him. I would never ever recommend them for any work. If so be ready to pay double the contracted quote and have surprise charges around every corner. I unfortunately had to learn from my mistake of hiring him for what was a job he said he did thousands of times. Also the way he treated his son who worked for him was appalling. The constant verbal abuse he used was beyond acceptable and I have video evidence of this from my security cameras on my property. Humes Plumbing is by far the worst experience I have ever had with a trade worker in my life. Use at your own risk and if you do get it in writing that the price won't almost double without your consent.

This company took advantage of my 80 year old mother. She and my cousin had called to ask a…read morequestion about her toilet's wax ring being changed Without her making an appointment with the owner, he calls and says he's twelve miles away and will be there shortly. He was 12 miles north near Hibbing working so he had a job in that area and decided to head home and pick up another job. He charged her $100 dollars for a 12 mile drive to her home, $100 dollars to drive from her home back to Duluth, and it took him about 3 hours to change a wax ring at $100/hour. During his visit, he used his phone to call others and discuss how this was the first time he had to pull the electrical cord out of the wall before working on a toilet along with other phone calls he made or received during this time. (Last time I remember, it took two hands to do plumbing work and you work much SLOWER when you're talking on your phone.) He then handed her a $500 bill and tried to sell her a new toilet. Her toilet is now not working properly since he changed the wax ring. A new wax ring should NOT affect the water flow into the tank. I t seems that he really WANTS TO SELL HER A NEW TOILET and took the measures necessary to do that. My mother does not remember making an appointment so he just showed up. She was actually waiting for a local plumber to get back to her about the job. This company seems like a predatory company that takes advantage of the elderly so watch out if you have elderly relatives that need plumbing work done.