My son had an appointment at the Rockwall office. When we approached the receptionist, they asked…read moreus if our son had vaccination. They declined to see him. It was very embarrassing Infront of everyone. They definitely violated HIPPA.

Please for all things holy. Stop making sick kids wait for an hour to be seen. There is no respect…read morefor the person and their time here. Lots of great practices but are not able to take care of the need.

The office staff is incompetent until you show up in person and demand they do their job. It took…read moreme over a month, 5 phone calls, and being told they had no record of my children AT ALL before finally showing up at the office to get them to release my kids medical records. Between the office staff, being forgotten in an exam room, waiting 2 hours for shots, and the way they handled Dr. Ewert leaving I would never recommend this practice.

We love Dr Ewert. But she's been gone for several months and no one will tell you anything about…read morewhen or if she's ever coming back. We've been going to Pear for 3 years and I've seen the gradual decline, but it has reached its lowest point. The office staff are horribly rude and unprofessional. Wait times can be long. Save yourself the headache and go somewhere else.

Dr. Pflieger and his office staff have been wonderful and so accommodating with my kids. We have…read morebeen able to get same day sick visits. They have an online portal that makes it really simple to message the office with questions and get answers the same day. The dr takes him time to address and answer all my mom concerns. The office is clean and one of my favorite things about their location tis the separate waiting room for sick kids and well//non-sick visits. I'm just happy that my kids are in good hands with Dr Pflieger.

Dr. Pflieger has been THE choice for my children's care for more than seven years. Quality of care…read moreat Rockwall Pediatrics extends beyond the walls of the office. Warm welcomes and every question answered with the care you would expect from family. Every visit whether a well-child or ill-child the staff put you at ease from appointment to check-out. The online patient portal allows you to communicate with the office even when you can't make it in for a visit. Stop looking for your pediatrician, call Rockwall Pediatrics, they're family.

I'm actually shocked to see that I'm the first to leave a review for this wonderful place…read more Especially because every time I've come in for my daughters speech therapy I have seen the passion every therapist has for the children and their families here. My daughter has been getting speech therapy twice a week since February 2020. Unfortunately due to COVID there was a break, but everyone was very informative and kept an open line of communication. Well my best experiences have been with my daughters therapist Leigh Ann. If only we could clone her to be in every medical facility serving children in need. The love and care she provides her patients is above and beyond. She deserves recognition for the wonderful service she provides. A true angel and rockstar. I definitely feel blessed that my daughter has her as a speech therapist. I definitely recommend this place.

From the owner: Pediatric specialists at Children's Health Specialty Center in North Rockwall evaluate and treat…read morepatients in a warm, comfortable environment designed especially for children. Learn more.

Where do I even begin.... We've had 4 different primary care drs in the last 2 years because they…read morekeep leaving. They don't answer the phones and it's almost impossible to get an appointment. They prescribed my 8 year old with huge pills. Seems like common sense to prescribe a liquid. You can't get a hold of them to fix their mistake. I have to literally drive there to make anything happen.

The doctors are awesome, the problem is their office staff. Our baby sees Dr Luan, and we…read moreabsolutely love her. We never had any issues until our baby's four months wellness check plus vaccinations. Since Dr Luan is on her maternity leave, we had to make our four months appointment with some other doctor. However, our appointment on July 30th was cancelled the last minute due to the doc called sick. Then they refused to squeeze me in for an appointment ASAP as they said it's a wellness check not sick visit, so I can wait till Aug 12th. I called them again today as my baby has been coughing, and I was scheduled for the same day appointment. I was shocked when I was waiting for the doc, as you can see how dusty and dirty the vent is. I don't know why this place becomes so disorganized. Seriously thinking about to changing my pd clinic.

Absolutely love and adore Sachse Pediatrics! They are trustworthy and truly care for the health and…read morewellbeing of your child. They are not pushy. They are respectful, and honor your choice as a well educated parent. The staff is helpful, and very friendly. I cannot highly recommend enough! Their office is truly a blessing.

After searching for years for a place that took my kids insurance and also was vaccine friendly, we…read moreFINALLY found the place for us. If you don't want to be hounded about vaccines, this is the place to come to. I LOVE that they respect whether you want vaccines or not. Not one person was pushy. You tell them what you want for your family and they truly respect that. Every single staff member we met was so friendly and so good with our kids. We left with a binder providing our kids well check info, our kids got some goodies and overall great service!

My family just had their last visit to this office. We've been taking our 3 kids for years, but…read moreafter today, we're done. This place couldn't care less about their patients. They're only in it for the money and will make every attempt to charge you as much as possible. On top of that, the wait times are atrocious, and we're tired of spending nearly 2 hours there every time we go. I thought we were done when a nurse couldn't get a blood draw on my toddler and had her crying and begging to stop, but we gave them another chance. Shame on us. 2 stars because it was nice years ago.

Very disappointed. First, Melissa, Dr. Pasceo's nurse, wouldn't call me back for weeks. When I…read morefinally got ahold of someone else, she was rude and condescending, telling me that I couldn't, under any circumstances, not have a wellness visit. When I asked about having additional time with the doctor to discuss concerns, I was told that it would more than double the price because they would charge for a wellness and office visit. When I asked why she needed a wellness visit since she's up to date on her shots, I just kept repeatedly being told it's policy. I called back and asked a few more questions later, and the woman who answered got snippy again, and repeatedly told me that my mother should just call. I am 23 years old. I scheduled the appointment. If they have no problem with me asking questions about a wellness visit, sharing shot record information, telling me her patient status (which was wrong in their system, which if I hadn't corrected, would have cost almost an additional $30 for her visit), etc, then why not answer why she has to have a well check? The office manager, Amie Ramirez, is no better. I was told that never, under any circumstances whatsoever, will a doctor talk to a patient or patient guardian outside of an office visit. Why have a doctor that, if there's an emergency and I call, won't speak to me or anyone else? When I said that the nurse, Melissa, hadn't called me back in WEEKS, she started defending her, and said I had to send call logs before even starting to file the complaint because, and I quote, "She's been Dr. Pasceo's nurse for over 20 years and there's never been a problem". I got a phone call from the office as I was on the phone with the office manager, but haven't until today when I've been leaving voicemails since the 6th? It's the 29th. When I originally called to schedule the appointment, the lady who answered the phone told me that they had several open appointments since they haven't been seeing as many patients because parents are worried about bringing their kids in due to COVID, but I now I wonder if it's because of COVID, or because of how poorly they treat their patients. All of this is a shame, because Dr. Pasceo was very nice when we went in before, but the rest of the staff ruins the office, so I wouldn't recommend it to anyone.

This has bugged me for years, and maybe she's gotten better, but I wanted to get this off my chest…read more Dr. London was the partner of our regular pediatrician at the time, Dr. Weiland. I took my daughter in for a bad cold and Dr. London prescribed her a round of antibiotics. I'm generally cautious with any medication, so I asked what I thought was an innocent question, "so you think this is bacterial as opposed to a virus?" Instead of answering my question, Dr. London asked me where I went to medical school. I was completely taken aback and unprepared for her condescending attitude. I've had plenty of socially inept and egotistical doctors over the years, but Dr. London took the cake. Anyway, if you go see Dr. London, don't presume to question the great Doctor. Just bow your head and say thank you as you back out the door.

I have been taking my children here for over three years. My son has had some health issues as…read morewell. Dr London actually found something that another Dr had missed. She is really an amazing Dr. She takes time and always listens to my questions and concerns. There is also never a problem getting in when my babies are sick as well. She is wonderful and we were truly blessed to of found her. I also like that she wears normal clothes and doesn't wearvthe (white Dr coat). I recommend her to everyone I can.

They are very good at what they do. Dr. Hedayati and staff…read moretruly care about every child.

provider Mohrokh Hedayati is the most unprofessional provider i had meet . she had the audacity to…read morefile a report with CPS base of false allegations. I had the supporting documentation to proof her allegations were false. She cause a lot of distressed on my family and I so i will file a complained against her and her office with the medical board .

Pretty smooth customer service. Nothing to complain about and was pleased with hospital.read more

From the owner: Children's Health Specialty Center South Rockwall is one of several locations in the North Texas…read morearea serving patients of Children's Health pediatric urology program. Learn more.