I was seen today by Ms. Verlicia Lee. Her attentiveness, empathy, and genuine engagement were truly…read moreappreciated. She listened carefully to my medical needs, showed real understanding, and took the time to explain everything in detail. She treated me with compassion and care, which made me feel heard and supported. She is a true example of what great medical service should be like. The building is small which I like. It's clean and has a cute seating area. The employees at the check in desk are friendly.

Very clean and professional space! Loved my doctor. Excited…read moreto have my healthcare here.

I was released from the UCI Hospital on Jamboree in Irvine to French Park Care Center in Santa Ana…read more I was recovering from pneumonia. The first thing I noticed was how clean the facility was. Every person, be they doctors, nurses, staff, aids, food service, cleaning, etc., I came in contact with was courteous and professional. There was one area that was disappointing. The food. Everything tasted as if came packaged. Nothing tasted fresh. After two full days of laying in my bed, I was taken to the physical rehab area, The therapists showed much compassion as they were working with people that had severely compromised health conditions. One of the therapists asked me, "Why are you here?". My condition did not require me being placed in such a high need facility. I arrived on Tuesday afternoon. I checked myself out on Friday afternoon.

My advice is find somewhere else. They don't know if what they are. One minute they are long term…read morethen they are just for you for rehabilitation. You never see anyone getting P/T in huge room with all the equipment. Plus the staff always calls out sick.

A first class operation. We searched all over So Cal for a Memory Care that didn't feel…read moreinstitutional and we found it. Had his own apartment, fine dining in a beautiful setting and cared for at the highest level. But all of this was secondary to the care we got when we had to move him to Hospice. During Covid it has been a rough go of it, but we were still able to have access to him once he reached Hospice of course with the necessary precautions. My Dad was able to pass in his home/apt with visits from everyone who wanted to say good bye. Priceless. Thank you Oakmont. Ken T.

I will always be grateful to Oakmont of Orange, particularly Anna, the Executive Director for the…read morepersonal attention given to me and my mother. Everyone at Oakmont, goes above and beyond. And as I age, I can't imagine wanting to be anywhere other than Oakmont. My mother lived 3 years at Oakmont, 2020 to 2023 and I was there almost everyday and all I saw was professionalism and care. In fact, as my mother was dying, a caregiver opted to sit with me rather than go on her break. That's compassion!

I am checking out all types of facilities for my elderly aunt and scheduled a tour here…read moreShannon the Administrator warmly welcomed us The location was great with access to Main Street and stores which my aunt wants The facility is older and has a homey feeling Unfortunately my aunt refused to see the rooms She is struggling with accepting her need for care Shannon was gentle and soothing talking with her A resident group was just returning from an outing and chatted away to my aunt telling her how much Shannon has done to improve the environment of the facility and how she has enjoyed finding her place there While my aunt would not take the tour Shannon offered her and myself her services should she change her mind This facility is older and does need some touch up but The staff are wonderful Thank you

Writing an updated review. Some other people wrote about bed bugs, cockroaches and how dirty the…read moreplace is and have to agree. Also, the management has gone downhill. Andrew used to run the place and was making some progress towards stabilizing things and creating a positive and enjoyable environment for the residents. He left and now there is a woman who took over as Executive Director who is not resident friendly or family friendly either. She has very poor communication skills and treats residents badly, does not listen to them, ignores them frequently and talks down to them. Residents and families are paying customers and should be treated with respect. Even staff has left because of the way she treats them. The van is broken down and transportation is now a challenge. Communication is lacking. If your family member goes to the hospital or has an issue they do not call you and communicate with you. This is unacceptable!! Care is the most important thing. Before moving your family member anywhere call the licensing agency at the County of Orange and check out violations and complaints. You will learn a lot about a facility you are thinking about. Do not fall for friendly sales people.

My mom, who has Alzheimer's, has called the Grace Gardens memory care wing at Town & Country Manor…read morehome since April 2025. What drew me to TC was a glowing recommendation from a friend whose dad thrives there--she raved about its bright, open spaces and dedicated staff. Living in Oregon, I committed sight unseen amid frustrations with my mom's previous facility. When I finally visited on move-in day, I wasn't disappointed; it exceeded expectations. Grace Gardens spans two floors in a stunning four-year-old building: the second for early-stage dementia residents like my mom, the first for advanced cases. Unlike the gloomy, cramped units I've seen elsewhere, this is memory care done right. A secure entrance leads to a cozy family café for visits. Upstairs, wide, sunlit hallways create an airy vibe that lifts spirits, even in a locked area. Downstairs, there's a garden and sun deck for fresh air. Room options include singles (I chose one at ~320 sq ft--plenty for her full bed, sofa, dining table, TV, chair, and beloved upright piano) or shared doubles with private baths. This is my mom's third facility--I've seen "excellence" promised in high-end assisted living in Bend, OR, and a seemingly solid spot in Fullerton, CA, only to watch care erode over time. TC has delivered some of the best and most frustrating moments in her six months here. Like dating, the honeymoon phase dazzles: everyone shines. By month six, the mask slips, revealing flaws. We've hit bumps--caregiver inconsistencies, staffing ratios that feel stretched thin, and my mom's heartbreaking loss of English, which complicates communication. Yet, TC stands out for its transparency and partnership. As a hands-on son (her only family left), I visit every three weeks and video-call daily from Oregon. I've seen caregivers go above and beyond--holding her hand through anxious spells or patiently navigating confusion. And when they've fallen short? Management steps up swiftly. CEO Rob Goerzen and floor staff respond promptly to my concerns, brainstorming creative fixes like visual aids and bilingual cues for Mom's language needs. In an industry plagued by turnover, TC invests in training and accountability, weeding out underperformers without excusing them. The location adjacent to Santiago Park for strolling, nearby Mainplace Mall, world class hospitals, and endless dining options along with its close proximity to major highways such as the 22 and the I-5 is very convenient. No facility is perfect--Grace Gardens would be the first to say so, and as a young program, it's still evolving. But compared to the others, TC's Christian nonprofit ethos shines through in its beautiful design (I challenge you to find a more welcoming memory care space) and family-first approach. Common hurdles like staffing shortages persist everywhere, but here, they're met with genuine effort. Grace Gardens feels like a forever home for Mom--a place where she can thrive as it grows. I recommend it wholeheartedly and have entrusted her to their capable hands. If you're seeking compassionate, upscale memory care in Southern California, start here. No place is perfect, but giving TC an honest and well earned 4 Stars!

Town & Country skilled nursing has passed my expectations with the care and patience they had with…read moremy family member. I highly recommend the therapist. My family member was able to move and walk . Thank you to all the people who helped and worked there . Nice and clean

Lovely to visit residents with our therapy pups. Such a nice place for folks with diverse needs.read more

Building is under new management and it definitely shows. The general atmosphere of the building…read morehas been lighter and every worker seems to be more happy and positive. Staff are very caring and passionate with their patients. I would recommend this building to others.

My Mom appreciates Garden Park Care Center exceptional service, thanks you Vanna , Chi , Hana ,…read moreLyna , Lindsey , all Team more and more ... She don't wanna go Home LOL Care Quality

Probably the best care center that our grandma has stayed at!…read more When you first walk through the door, there isn't a horrible odor that ambushes you like other elderly care centers. All of the LVNs that we've interacted with have been very sweet and caring. We haven't had any issues and the place itself is very clean. Highly recommend it if you're looking for a place for your loved ones!

I lost my dad two weeks ago, and I feel compelled to share about the most wonderful, compassionate…read moresenior care facility I have ever experienced: Bubbe and Zayde's Place in Santa Ana. I don't say this lightly. I have been a caregiver to my grandparents and parents since I was 25 years old -- I am now 50. Caregiving has been a defining part of my adult life. In 2019, I had to have brain surgery and at that point I truly had no choice but to get help. My dad needed 24-hour care, and I could not physically do it alone anymore. It broke our hearts and the amazing team at Bubbe and Zayde's cared for my dad in ways that exceeded my every desire and need for my dad's care. My father was a Vietnam veteran. He was exposed to Agent Orange, which led to Parkinson's disease, and three years later he was diagnosed with Lewy Body Dementia -- a devastating, relentless illness. The last seven years were filled with complications, hospitalizations, chronic health issues, and heartbreaking changes. I can say with complete honesty: if it were not for the extraordinary caregiving team at Bubbe and Zayde's Place, I do not know how I would have survived this journey. The men and women who work there are not just caregivers -- they are earth angels. They are patient, gentle, skilled, attentive, and deeply loving. They treated my dad with dignity, safety, and compassion every single day, even as his disease progressed. They knew him. They protected him. They cared for him as if he were their own. During my dad's final days, I spent six days and six nights living there with him. They provided a portable bed so I could sleep by his side. I silently watched and observed there devoted and difficult work. They strive to bless each resident with love, dignity and respect. I felt supported, held, and surrounded by people who truly understood what mattered in those final moments. They have all become my family. Bubbe and Zayde's Place is owned by a devoted Jewish family, and the heart behind it shows in everything they do. The founder was a single mother who started with just one house in the 1990s -- a powerful story of love, resilience, and vision. Today, there are six houses that share a backyard, creating a real sense of community to honor the elderly at a fragile time in their lives. They have a movie theater, activities, and -- most importantly -- they work intentionally to ensure residents stay connected to friends and to one another during what can be an incredibly lonely stage of life. The pricing is remarkably affordable, especially given the level of care, humanity, and attention provided. This place is proof that senior care can be both professional and deeply personal. There truly are not words big enough to express the gratitude I feel for what Bubbe and Zayde's Place did for my father. They gave him safety, comfort, dignity, and love in the midst of a terrible and awful disease, and for giving my family peace when we needed it most. If you are looking for a place for someone you love -- or if you are considering supporting a care home that genuinely changes lives -- this is a place worthy of your trust and your support. From the bottom of my heart: thank you, Bubbe and Zayde's Place. You carried us when we could not carry ourselves.

My Mom has been here for over five years and I am grateful everyday for the love, attention and…read morecare she receives from the entire staff. Today, I visited for Mothers Day and her home was beautifully decorated with a special lunch to celebrate. Mom has Parkinson's and a moderate level of dementia. The expertise of care she receives to provide for her special needs is beyond comforting and appreciated by her entire family. I highly recommend this B&C. Thank you from the bottom of my heart to all there.

I had a loved one here after a hip replacement. I could not be happier with the care here. They…read morewere recently remodeled and it was clean, bright, and smelled great (pleasantly surprised). They have an amazing team. Andy and Cheryl were amazing from start to finish, true patient advocates! Rehab team was so encouraging and friendly! Let's not forget the nurses and cnas, they are truly angels! So kind and helpful! If you have a loved one needing rehab and nursing care this is your spot! Now my loved one is at home thriving thanks to them!

After my Mother-in-Law broke her hip, she was in need of a rehabilitation facility. Her primary…read moredoctor recommended The Grove Post Acute Nursing and Rehabilitation Center. My wife started speaking with Andy and I must say he went out of his way to make sure we undesrtood the options, understood how the Insurance worked and overall what to expect. Andy was extremely helpful and put my wife at ease. I should also mention that my mother is not the easiest to please but when it was all said and done she didn't want to leave. This is just a testament to how Andy and the staff treat their patients. I highly recommend this facility for your loved ones. You can feel comfortable thay they will be treated well and with dignity!

Recently moved my Mom from a larger senior community to the "just the right size" Park Plaza. It…read morefeels so homey there and everyone is so friendly! Susan, the marketing director, was top-notch! She remains your friend even AFTER you move in-unlike the other community that didn't even acknowledge my Mom after we signed the papers and she moved in-not okay! I'm so thankful my Mom is spending her golden years at Park Plaza and is surrounded by great people, fun activities and great food. Knowing she's enjoying her next chapter in life at Park Plaza is so comforting!

I am writing this for my friend, Rose B. The food used to be really good, now it is terrible and…read moregetting worse by the day. I never seem to get what I ask for, or they say they ran out by the time my room is served. A French dip without the dip? We ran out of desert? The transportation is wonderful, they are patient and kind. The housekeepers are very nice and Debbie the receptionist is very nice and helpful. There are two higher up in personnel that seem to want to make life miserable for us. The activities have become close to null and the quarantine standards have made it very hard and lonely.