I was having a bad pain in my wisdom tooth. Made an appointment with Coastal Cosmetic. After the…read moreconsultation I made an appointment about 5 weeks later to have the tooth removed. When I showed to have my tooth removed the dentist said he did not feel comfortable removing it but he would if I insisted. REALLY. So I leave still in pain weeks later and then have to go through the process with another dentist. To top if off they send me a bill for the consultation. This place is a joke!

Absolutely the rudest staff I've ever encountered, and not only did they talk over me, they spoke…read moreto me like I was an idiot, meanwhile the papers that were handed to me were totally wrong and they have no idea how they wound up in my hands, then they decided they would yell at me and continually hang up on me! So now after hanging up with the insurance company for the 4th time United health care they said with of the 3"2 codes were COVERED, but they don't seem to hear me when I speak and need to learn their job, people skills, respect and manners!!!!!!!!!!!

This is the best dental office I have ever used. Check-in is quick and easy. The dentists are…read moregreat and the hygienist is exceptional. Their accounting/payment options are great. They actually give you a print-out that shows what insurance pays and what you pay. Great staff and facility!

As a long-time patient, I've experienced significant scheduling challenges. Appointments for…read moreroutine cleanings are booked months in advance, only to be canceled just days before. This has happened to me three times, and each time I was rescheduled nearly seven months later. Despite having insurance that covers two cleanings per year, it's nearly impossible to receive the care I'm entitled to. Additionally, I had a mouthguard made through this office, which was lost by the vendor. I had to return for a second scan and take another day off work due to this error. While I truly value my dentist, the scheduling team has been inconsistent, unprofessional, and discourteous on the phone. They show little regard for the inconvenience caused when patients must rearrange their schedules. I also experienced a serious issue with a cracked tooth and infection. Despite calling for an urgent appointment, my message was never relayed to the dentist. It took multiple calls and an entire week to be seen. This is unacceptable for an emergent situation. Finally, billing errors have occurred, including being charged for services fully covered by my insurance. Overall, these repeated issues reflect a poor patient experience. I strongly urge others to be cautious when choosing this office.

I had not been to a dentist since I moved down here in 2018. I had a couple of issues that need to…read morebe looked at and have heard good thing about Dr. Fowler from friends. It was easy to make an appointment and the entire staff was wonderful. Dr Fowler was kind and gentle , I.was very comfortable with him. I feel good knowing that I now have a dentist that I like the area. I would give Dr. Fowler and his office 10 stars if I couldd. Don B NMB S.C.

Flagged Content: I was extremely disappointed in my first…read moreexperience with Dr.Fowler. He barely introduced himself, took a quick look at my teeth and that was it. I did not receive a thorough exam. I've spent a lot of time in a dentist chair over my 68 years and he may be the worst in just the fact that he didn't communicate with me at all. Hopefully he doesn't treat all his patients like this and maybe he was having a bad day. The dental hygienist was very nice and did a good job. The office personnel were very friendly and helpful. They did tell me my insurance wouldn't cover any of the dental costs but upon returning home home I call BCBS and they do cover 50% even though Ocean Drive Dentistry is not in their group. I don't agree with the added 20.00 for PPE and I wasn't advised of this charge in advance.

I had a crown come off before this snow storm was going to hit. I still used my dentist back in MD…read more Called them and spoke to Heather. They got me in, fixed my crown, signed me up as a new patient and did not charge some outlandish "emergency" fee. I was in and out in less than 45 mins. Incredible. They were all great and I have a new dentist. Cannot thank them enough!

They take the time to get it perfect, making you look and feel great, not for just the short term…read morebut for as long as you need. Great people, great professionals.

In the past I was very happy. This visit i needed a tooth pulled and a partial made and the doctor…read moresaid they could not do that there and referred me to another dentist in Surfside, called Cloak. When I called they told me that they dont take any insurance and I have to pay all out of pocket. What???

Excellent care. I have been going to them for 7 years now. Pricing is reasonable and staff is…read morefriendly and efficient. Appointments kept on time.

Awful - do not waste your money at this office. He will do unneeded dental work - be forewarned.read more

I had repair work that were the best the doctor and staff. I would highly recommend them.read more

I always get excellent care, friendly, respectful staff, Always on time, just can't be better!read more

Palmetto Dental Associates is outstanding! Truly a well-oiled machine. My first time was in August…read morefor my mom as an emergency visit. Dr Hortman was the only one that was able to help my mother after going to 2 franchise type practices. The level of professionalism, compassion and caring from everyone that day was the best experience my mom and I had in a dental office! A special thank you to Traci for her exceptional caring bedside manner with my mom. Because of this experience, I switched to Palmetto Dental in October and the experience I received was again second to none with Dr Flynn and Sara. Thank you Dr. Hortman, Dr Flynn, and the entire staff. Great neighborhood dental office that I would absolutely recommend.

While pleased with the quality of service, my husband reports they overcharge and find things to…read moreadd on to the bill that the originally did not disclose while in the office. In his case it more than doubled to amount of the original estimate. Recommend you go somewhere else.

Everyone is friendly. They walk me through every step. Fluoride treatment could taste better. I'll…read morebe back again in 6 months!

Run don't walk away from this place. They're only there to sell you all kinds of treatment that…read moreyou really don't need. Was told I needed all kinds of things. Had one filling refilled that caused massive pain so the doctor said he has to take it out and left me with barely any filling which caused an infection. In the meantime they claimed I needed a whole lot of stuff done. When I got the infection I decided to go to another dentist who was a lot more professional and thorough who said I do not need all the treatment they were claiming I needed and that they are famous for doing that. They're a corporation and the dentists don't own their own business they are there to sell as much treatment as they can.

Searched and researched long and hard for a family dentist when my wife and I first arrived in OIB…read moreover 5 years ago. We chose Dr Douna. She and her staff are superb. Bob & Janice Gorrie

Another 6 month check up and another very satisfied experience with Dr. Laura and her staff. I…read morefind them to be exceptional. They are friendly, courteous, caring and professional. They are attentive to detail and highly focused on the individuals personal situation. If someone has moved into the area and is looking for a dentist I highly recommend Ocean Isle Family Dentist.