I had a crown come off before this snow storm was going to hit. I still used my dentist back in MD…read more Called them and spoke to Heather. They got me in, fixed my crown, signed me up as a new patient and did not charge some outlandish "emergency" fee. I was in and out in less than 45 mins. Incredible. They were all great and I have a new dentist. Cannot thank them enough!

They take the time to get it perfect, making you look and feel great, not for just the short term…read morebut for as long as you need. Great people, great professionals.

I had repair work that were the best the doctor and staff. I would highly recommend them.read more

I always get excellent care, friendly, respectful staff, Always on time, just can't be better!read more

this place is amazing doctor quintano and his staff are not only helpful but effecient and make you…read morefeel like a real person. i will reccomend them to everyone i know from now on best experience having two wisdom teeth removed without being put to sleep i could have ever had. if you have to see a dentist in the grand strand these people are the ones you need to see

From the owner: Specializing in Mini Dental Implants, General Dentistry, Cosmetic Dentistry, Restorative…read moreDentistry, Well care and Oral Hygiene

Excellent at getting you in if you have a problem. Friendly and prompt. I'm very impressed with…read moreDr. Rakos' professionalism- the whole staff for that matter.

I scheduled an appointment to have a mouth guard made. I was told Dr Rakos would examine my mouth…read moreand determine if I needed a hard or soft guard. When I arrived, Rakos didn't bother to come into the exam room, even when I asked the dental assistant how does he even know which one I need if he's not even going to examine me. We proceeded with a soft guard mold. When I inquired if they would be billing my insurance I was told my insurance probably wouldn't cover it but not to worry as Rakos only charges $100. The next day I received notice from my private insurance that Rakos billed them $300 and my portion was $150. When I called his office and asked why they billed my insurance three times the amount I was told he charges $100 to uninsured people. I spoke to Rene who was VERY unprofessional, rude and augmentative because I didn't believe that was ethical. She condescendingly said to me "Honey, you can pay $100 if you like". She said the $100 charges were only if I didn't have insurance. Today I received a letter from Rakos stating they sent a corrective claim of $0 to my insurance and he will no longer be my provider nor be making me a mouth guard. The only professional and caring individual was the receptionist and she kindly talked to me and suggested a daily mouthwash to help with me. Dr. Rakos is the very reason why premiums increase every year by over charging for his services just because he can get away with it. If he's making money off of $100 then he's tripling that amount by gouging my insurance company. I'd suggest if you're looking for a dentist that is certain of your medical needs, has professional staff and is ethical...look elsewhere! He didn't even care enough to get my last name correct on the letter I received today! Sloppy all around!

This is the best dental office I have ever used. Check-in is quick and easy. The dentists are…read moregreat and the hygienist is exceptional. Their accounting/payment options are great. They actually give you a print-out that shows what insurance pays and what you pay. Great staff and facility!

As a long-time patient, I've experienced significant scheduling challenges. Appointments for…read moreroutine cleanings are booked months in advance, only to be canceled just days before. This has happened to me three times, and each time I was rescheduled nearly seven months later. Despite having insurance that covers two cleanings per year, it's nearly impossible to receive the care I'm entitled to. Additionally, I had a mouthguard made through this office, which was lost by the vendor. I had to return for a second scan and take another day off work due to this error. While I truly value my dentist, the scheduling team has been inconsistent, unprofessional, and discourteous on the phone. They show little regard for the inconvenience caused when patients must rearrange their schedules. I also experienced a serious issue with a cracked tooth and infection. Despite calling for an urgent appointment, my message was never relayed to the dentist. It took multiple calls and an entire week to be seen. This is unacceptable for an emergent situation. Finally, billing errors have occurred, including being charged for services fully covered by my insurance. Overall, these repeated issues reflect a poor patient experience. I strongly urge others to be cautious when choosing this office.

Searched and researched long and hard for a family dentist when my wife and I first arrived in OIB…read moreover 5 years ago. We chose Dr Douna. She and her staff are superb. Bob & Janice Gorrie

Another 6 month check up and another very satisfied experience with Dr. Laura and her staff. I…read morefind them to be exceptional. They are friendly, courteous, caring and professional. They are attentive to detail and highly focused on the individuals personal situation. If someone has moved into the area and is looking for a dentist I highly recommend Ocean Isle Family Dentist.