alex was courteous, on-time and professional when he towed my car from hwy 371 between jenkins and…read morepequot lakes on sunday. the charge was very reasonable as i was expecting a huge extra charge for off-times. can't say enough good about them and i will recommend them to any of my guests who need towing or lockout services. bruce g. nisswa, mn. 07-14-2024

From the owner: We are fast, reliable, and always ready to help you with your roadside assistance and towing! Low…read moreprices! Our experienced team is ready to help you in your time of need!

My husband ran over something in the road on a dark rainy night likely from the nearby road…read moreconstruction and ended up with a flat front tire. We left the car at our church where he was attending book club; and, I picked him up in the truck. The next morning we went back to the car and called Pro-Tow. He said he could do the tow within the hour. We drove over to their location which was only a couple of miles away and gave him the keys. We noticed at that time that they sell, repair and install tires so we asked them to get us two new tires like the ones on the back and have them installed. He said he could have it ready the following day. He called the next day to say that he had secured the same exact excellent tires that we had on the back. Later as he was installing them he determined that my front brakes were bad. We told him to replace them, as well, which he did the same day. I remembered that my car dealership had recommended replacing the front brakes at my next check up which didn't happen because their service department was closed due to a fire. Later that afternoon we went to pick up the car at Pro-Tow. He had kept the undamaged tire for us in case we had another future need for it and placed it in the back of my car. Since my car did not come with a spare it could prove useful at some point. He showed us the pads and rotors that had been replaced. They were totally worn out and had actually broken as they were removed. We feel like our tire accident probably prevented a future accident due to bad brakes. Then man we spoke with then and each time on the phone was the owner and super nice. He impressed me as someone who truly cares about customer service. He gave us an extra receipt for the tow and told us to see if our insurance company would cover it, something that had not occurred to me. He also asked me to come back for a free torque check on the new tires at a little over a hundred miles. He also gave us a cool pizza cutter. I'm very pleased to leave a ringing endorsement for service work actually done, not a conversation over the phone. My car drives like it's new again now! We'll definitely use their services again if the need arises.

You can expect friendly competent service here. Auto repair is expensive everywhere, but the folks…read morehere (Tim and Aaron) do not "pad" the bill with unnecessary costs. They are honest and experienced. If you need repairs done right and conscientiously this is an excellent place to go.

Would give them a zero if I could... tried to give them some business swapping some tires over for…read moreme but Cindy the owner tried to hose me over bad because I didn't buy the tires there. So much for small town business... they could learn so much in the area of customer service! But, truth is...they don't care.

From the owner: Short Description Quality Auto Repair Services and Tires,…read moreNorth Country Tire & Auto has been providing the Hackensack, MN area with exceptional tire services since 1990. Whether you're looking for Good Year or Firestone tires, you're covered! Specialties Tires, Car Repair, Brakes, shocks, Auto Parts, Towing, Batteries, Exhaust, Transmission Repair, Emergency repair services

The company was quick to getting to me and mark the driver was very friendly and got me unstuck…read morequickly

The driver was very prompt and reasonably priced! He was very careful with my vehicle too!read more

Cody was great! Really helpful and personable. Helped my family when we were in a real bind.read more

Tahoe tow home. Cody went above and beyond the call, working with the dealer, giving me…read moresuggestions and placing the vehicle in a position that allowed easy access for repair. thanks Cody. Dan L.

We gave Tim an impossible task - replacing the carpet in our Toyota Sienna. We went with…read moreaftermarket carpet instead of Toyota's carpet. He spent hours and hours on it and did the best he could with what he had to work with. It's great to have a towing and repair business in Emily. This guy come highly recommended! He gets 5 stars for reliability and fair prices!

After waiting two hours for a tire change through AAA the owner finally shows up and is extremely…read morerude the entire time. Making snide comments about how "He has to change another 30 year old male tire" When the reason I called is because I didn't have a jack in the car or I would have had it done in 10 mins. I even said he can step aside and I can do it with his jack but he wanted none of that. Then he kept going on a rant about how kids these days don't want to work and was just extremely rude the entire time to me and my friend. Did have the proper tools to remove the lug nut cover and didn't have the proper lug wrench. If you have a choice never use this service, ever.

Showed up promptly to remove my vehicle stuck in a snow ditch. Employee was professional and…read morefriendly to me the entire time, and worked quickly to get me on the road again. I hope to not be stuck in the snow again, but I wouldn't hesitate to call them if I were. Thank you for your good service!