Leslie is extremely professional and knows what our pets need. She pays attention to detail and her…read morereports are thorough

I am their neighbor. they asked to watch my dog and clean her then refused to find her back. they…read moretold me I was unfit to take care of her and that I would never get her back. the guy then put his hands on me when I tried to walk to my car. they are horrible people and have lost my trust as a customer and neighbor

- I will start by saying with my first visit last week Mrs. Weaver ( hope I'm spelling correctly )…read moreis an amazing vet. We brought 1 of my 3 fur babies in last wk & informed her that all of them are experiencing extreme itching, patches, & dry scaly spots. She tested for flea ticks & mites, came back clear & she also performed a skin scrap. Prescribed her steroids & something for the infected skin. Amazing lady. I called the following wk to bring my other fur baby & called prior to my visit & asked to have the same vet we just had ( Mrs. Weaver ) I'm big on 1st faces & comfort. I was told that it will be her again. Get there & it's 2 completely different vets, NOT Mrs. Weaver at all. This specific vet ( Dr. Nunnally ) damn near seemed scared to come towards Gelato. Stood by the door until I distracted him with treats. Basically, came in asked what day did we come in with other dog, said she was going to check the paperwork & came back with medication that was given to my other dog. Literally in & out. Honestly thinking notes are kept & communication is tight, didn't think anything of it ( my babies do have allergies ) until I got home to give him meds & notice he only had steroid NOT the medication for infected skin. So I called back to ask about it, 24hrs later I'm told the vet ( Dr. Nunnally )didn't see the need to because no skin rash was present ( I'll post picture of his skin irritation that she claim he never had because she was too scared to look ) she clearly missed it because it's been going on with them for 3wks, I even had to send pictures & was told I'd have to pay for another visit when it should have been done RIGHT when we brought him & informed them that day. Hell, even the receptionist tried it saying " no she didn't miss it, in her notes she doesn't have skin irritation" like YOU WEREN'T THERE ! It truly doesn't matter atp what she did note because it was CLEARLY false. Gelato was 100x calmer than Queen was & Mrs. Weaver manage to get it done right. It doesn't matter if the revisit was $200 $50 $10 or $2 it's the fact that it wasn't done when he came in so WHY should we have to pay for her ( Dr. Nunnally ) mistake ? Everyone makes mistakes it okay, it's truly just the principal. Mrs. Weaver, however, is Heaven Sent. She gave this place a star in MY opinion. Establishment is beautiful but I'll definitely pay my money towards a vet that gives af.

Worst animal care ever experienced! tried to go in because my cat had a broken leg and high fever…read morein lots of pain and they refused to take us saying we needed an appointment but their wasn't a single car in the parking lot its 9am not a single person their besides workers just sitting around doing nothing getting paid to do nothing absolutely terrible experience only went here since i heard it would be good and cheaper then the emergency animal care but ended up just having to go back to emergency care don't waste your time trying to help your animal here because they dont care at all‍

If you're looking for a Veterinarian who gives your animals love along with great customer service…read morethen Lance Animal Hospital is the perfect choice! They have helped us through many major concerns between issue from our 2 beloved dogs! My husband & I have a 13 year old miniature dachshund & this past Spring of 2024, sadly our beloved 10 year old Doxie poo (Roxy) passed away. A few days later, we received a special sympathy card in the mail from Lance's. I was very impressed that they had taken time out of their busy schedule to personally contact us after our dog died, and what really made a big impression on my heart was the kindness we received from each member of their staff. Each person personally sent a sympathetic message along with their signature on that sweet sympathy card. In the 13 years since we've had our dogs, we've used 2 other veterinarian's in Hall Co, but neither of them treated not only our animals, but our family with such excellent customer service & kindness as Lance Animal Hospital has treated us! Blessings to Lance's staff from Shane & Paula Karrigan

They are very kind... we have recently lost our two senior dogs... but the care they received over…read morethe years was wonderful. I would highly recommend them.

My Bernedoodle's hair was a bit out of control because it had been a while between groomings…read more. Evelyn did a great job giving him a summer cut. He is comfortable with her. He balks when it comes to drying his face but Evelyn manages him well and does a smooth groom. I trust her to keep him looking good and stylish.

My wife and I have had our Maltipoo at Happy Dog Retreat twice this year. They do a great job, they…read moreare extremely friendly,and have a very nice ficility. I drive 45+ minutes to bring our dog there. I highly recommend. Hugh

Laura and her staff took great care of Bela and Angel. We were in the area for five weeks this…read moresummer and boarded them twice. Watching the staff interact with the other dogs pointed out what good people work here.

I highly recommend this place. The owner is a great guy. I came in last week with a few questions…read moreabout fish tanks and food and left with a wealth of knowledge on the subject not to mention all the supplies I needed. I will definitely be back.

I have to agree with T.B. I appreciate anyone willing to help out animals and that's why I gave 3…read morestars. I was recently in Cleveland, GA and came across a stray puppy. I didn't want to take the puppy to animal control as I feared it would be put down. I waited and waited for someone to return my calls from SANG but nobody did. Eventually I had no other option but to take the puppy to animal control (she's doing good right now. no danger of being put down.) I just waited around for half the day for someone to call me back and at least inform me that they couldn't take the animal. Even days later I never got a response. At least then I would know that I didn't have other options.

Constructive criticism...I recently found an emaciated puppy that desperately needed help. I called…read moreSANG, because they seem to be doing an amazing job of helping so many animals-it is SUCH hard work (I've been there) . I was more than willing to pay any expenses and make a LARGE donation in exchange for having piece of mind that she would be safe and never have to go through anything so horrifying again. No one returned my calls. Maybe they were just overwhelmed, but responding to calls is part of the gig if you want people to trust that you are doing the work that you're are accepting donations for ( I'm just sayin').

Took my dog in to be groomed today. They always take such good care of him. The owners' daughter…read moreis 9 years old and met me with a smile and "what can we do for you". They have also given me lots of fish advice . Their staff and ownership is top notch . I called and was able to get same day grooming which makes my life so much easier. We are truly blessed to have this store in Clarkesville. Makes it so much easier to "shop local".

BEWARE!!! Manager is rude, nasty and unprofessional and mean!!! Been going there for a while and…read moretoday was awful!!! I buy small mice and today the manager said it was $5 (used to be $3.50) and when I presented my card, she was rude and said they would charge me an additional $2.50 and then said I had to also buy something else. I understand charging for credit card fee but demanding I also buy something else was ridiculous. If my snake wasn't as hungry I would have walked out. She then tried to charge me for my own carry case. I questioned this practice and she was unprofessional and rude. I ended up spending more than $17. Then there was people looking at dogs and she told them to either buy a dog or get out. We're NEVER going back there!!!! Take your business elsewhere.