Moved to Norwood a while before pandemic. Was able to see a few eye doc's, in Montrose. I was…read morefrustrated because every place had the same results; when I my prescription and my kids were off just enough that we often just didn't wear the glasses. Vista was clean, the reception was nice and helpful with scheduling, due to the travel involved. Not only did the doc take time, he explained exactly what he was seeing and didn't just do the..'which is better, one or two.' He took extra measures and found a possible diagnosis for the issues I have been having for years. This one catch has sent me on a path to gaining mobility and healing. I haven't gotten my glasses yet, but was glad I could get them there so they would fit what I need. If you want to get your glasses ordered the same day, make sure you ask specifically when the eyewear place closes for the day. It is different than the vision exams. Thank you!

I had an eye appointment where I requested it to be for contact lenses, then the dr they gave me…read moredid not tell me he only does glass prescriptions, so I ended up not getting what I asked for. Then the best part is that I cannot order glasses with the prescription they gave as they do not give pupil distance info either, terrible waste of time and money

I walked in 10 minutes late to my appointment, that's my bad, but the policy is 10 minutes. The…read morewoman behind the desk left me waiting while she finished a phone call, and by the time she was finished it was too late for me to attend my appointment. She let me know of the situation extremely bluntly. I had been waiting months for this appointment. I was visibly disappointed and she said she would go check with the doctor, she got up and walked away shaking her head. So rude. When she came back she asked if I wanted to reschedule and I said no thank you, I was upset and needed to regulate before creating a new appointment. She proceeded to start offering me other dates and times and I reminded her that I had said no thank you and it felt like she wasn't respecting my words. The doctor that used to be here was amazing, idk about the new guy, but this honestly sucked and this woman was extremely rude. I wish we lived somewhere with more options so I didn't have to come back. ALSO- I made the 10 minute policy and waited 3 minutes while she finished her call and was too late because of her call... Beyond the frustration of this interaction and not being able to attend my appointment, the way this woman treated me was extremely unprofessional and she is clearly in need of further training.

Life Savers with a smile on their faces!!! I was skiing with the family, in Crested Butte. over the…read morecourse of the week, I was experiencing increasing corneal abrasion pain...Traveled to Gunnison, without an appointment (which is another story) and the front staff were amazing!! Understood our situation & got us right in to see the doc!! The doctor was absolutely invaluable with a plethora of information!!! Applied the necessary eye band-aide contact and we were in and out!!! Entered with the most excruciating pain and left feeling like (almost) new!!!

Good solid service. I was able to get an appointment within two weeks. Definitely will go backread more

From the owner: We specialize in CAREFUL,COMPLETE eye exams! Dr Cooper has…read morebeen an Optometrist in Montrose for 53 years and has a top reputation for providing top quality eye exams and treating you as a person rather than a number. He takes the time to listen to your complaints, does careful comprehensive testing, and then takes the time to explain the results to you. He will then make recommendations to you and allow you to help choose a course of action. Quality of care is our MOTTO.

I love Hardt Eye Clinic for its cleanliness, service and friendly staff. I've been a long-time…read morecustomer here and I've seen improvements with their service. No long waits during your appointment...speedy service! I only had to wait about 5 min. for them to call me in during my scheduled appointment time. Other than that, their employees are very warm, friendly and helpful.

Great service and care by excellent staff and doctors. Top of the line equipment and the doctor…read moretook 30 minutes to explain my condition to me. Very impressed!

Easy to see why I hardly ever see anyone in here. Came in his to look. When I asked if they…read moreaccepted my insurance they said no. I indicated I would just look around. The salesperson? asked if we wanted help, we said no, then they proceeded to not leave us alone and in a overly aggressive way told us a bunch of information that we didn't want to know. She may have thought she was being helpful but she couldn't read the room and was pushy and stood too close. If we had found some frames we really really liked we might have paid out of pocket for glasses there, but we won't be back.

I was on a fishing trip and my son happened to loose his contact, so we found this place and gave…read morethem his prescription. Within 15 minutes they had a replacement, and even gave it to us free of charge. Excellent service, would highly recommend.

Over the last 3 years I have been a patient in the Delta location. I have spent more than fair…read moreshare on glasses, sunglasses and computer glasses. I recently purchased a new pair of computer glasses ($550.00). I had my wife pick them up for me. While she was there she asked if they would please adjust her sunglasses. She was told no, because she wasn't a ustomer and didn't buy them here. Well, she didn't buy them from San Juan Eye Center in Delta and I won't ever darken their door again! Hoping the owner reads this and discovers the terrible Customer service offered in the Delta office. Really like Dr. Condon but I won't be back!

If I could give a Zero I would. I saw the Dr. Hadlock for progressives last year. When picking…read morethem up and wearing them, it was clear to me they weren't working and I couldn't see properly. The office refused to let me see the doc with the glasses and instead encouraged me to buy yet another pair of glasses. Insisting that I wasn't used to them or that I wasn't using them properly. Wearing the progressives, my depth perception was so far off that I fell down and could not safefly drive a car. I spent over $1000 in these glasses. They remade the progressives into distance only and I still could not see. And for the last year they sat in a drawer unable to be used and they refused to refund me or let me see the doc. When I finally saw my long time doctor, he examined me and said that Dr. Hadlocks RX way overcorrected a stigmatism and of course, I would have problems. I spoke with Caitlin Neal who said that they couldn't do anything about it but when I told her I was going to write a review got the doc to agree to make another pair with the right RX. however, she failed to state it had to be the Jimmy Choos (which apparently they do in house) & I sent back my sunglasses to be remade. Before doing so I contacted the office and Caitlin was out and the person I spoke with said they could do either pair. OK - then I get a call from Caitlin telling me they wouldn't and mailed back the bad glasses refusing to remake them and verified with the women in office told me the wrong thing and she even told me. So, they make yet another mistake and i'm out glasses, $1k, plus the shipping fees and all the aggravation over the past year. This office is AWFUL and is not concerned whatsoever about the customer or their reputation.

I made a same day appointment and was seen by Dr. Hajdu. She rendered a diagnosis of giant…read morepapilary conjunctivitis and prescribed drops which did the trick. Also convinced me to switch to more frequent lenses and that has seemed to help me a lot. I also thought her visit fee of $150 was pretty reasonable for Aspen. Highly recommended.

I reached out on a Saturday with an emergency eye issue and Dr. Hadju made a special trip into town…read morein a day her office was closed. We still had several days left of skiing and she was a lifesaver! Wonderful doctor and wonderful service! So thankful for her!

I was very excited about gettting my first pair of eyeglasses. I'm almost 60. Overall a poor…read moreexperience. I was a slam dunk customer but you failed. For instance on my second visit I asked the tech if my glasses could be adjusted so the would not fall off my nose I was basically told she was busy. So when they fell off today I write this review. Attention to how customers are treated is something that is expressed from top down. Doctor. I only list one of my negative experiences with your outfit. Less than a star guys. Eric van Nooten. 25 year Montrose resident.

Dr. Buck and his staff are always so accommodating. They are very professional and at the same time…read morethey make you feel like so comfortable. They have the best eyewear in town which also includes designer eyewear. If you need an eye exam I recommend you go see Dr. Buck and his staff.

I've been coming to Alpine Optical through the years, but their two really good employees are no…read morelonger here sadly. They left within the last three years. After my recent eye exam, I allowed the new to adjust. To add, I'm really new at needing glasses all the time, so I need to be 'led' on what to look for in a proper adjustment. The mature woman assisted me. They weren't right. I returned. 2X. The mature gentleman helped me on the third visit. He saw them and made a comment about how improperly they were adjusted. I didn't have the heart to tell him it was his coworker. Online reviews can be so beastly, and I don't like leaving one like this. Honestly, I gave them three tries with no satisfaction. It's a shame really because the other two who worked here were fantastic. I won't be back unless I hear they've returned.

I broke my glasses the hinge piece and came into this place to get them fixed…read more Terry was very nice but told me he could not order the hinge piece for my glasses that only thing I could do was get new temples or wait till I got home in three weeks. I was full of fear because I needed to see and I was on vacation and not able to get to the place where I had bought them. He did say they were probably under warranty and gave me a temporary temple. Only problem was that I was out $168. for new different temples and when I got home my glasses place ordered the hinge and it came within 4 days at a cost of $45 which I wasn't charge because of the warranty. Very strange

I am visiting from out of town and my glasses broke sadly. They got me in right away and fixed my…read moreglasses for me. Staff members are so kind and helpful

I took my husband to Valley Vision in Glenwood Springs for eye exams and new lenses, as it had been…read morea few years since our last visits. My appointment went fine and I did not need any changes. My husband was told he needed new lenses, and we purchased the highest-quality option available with all recommended upgrades. The lenses alone were nearly $1,000, not including frames. The moment he put them on, it was clear something was wrong. They function like bifocals, which he has never worn in his life and was never told he was being prescribed. We understand there can be an adjustment period with new lenses, but it has now been almost two weeks with no improvement. In fact, his vision is significantly worse, and he is having serious difficulty seeing clearly. Prior to these lenses, he had no issues. We returned to the office to address the problem and request a correction, but the staff were unhelpful, dismissive, and unwilling to take accountability. He is experiencing ongoing difficulty seeing correctly, and we are confident these lenses are not accurate. This has been an extremely frustrating experience, especially given the cost, and we are very disappointed by both the lack of support and the unwillingness to resolve a clear issue.