Helping my neighbor- needed to get him a new cal fresh application and replacement card. Got here…read moreat 11:30am- it is now 3:39pm I needed to do two other errands- and I mean NEEDED but I may not even be able to get my meds before the pharmacy closes at 5pm There is NO EXCUSE He did his interview 45 minutes ago, still waiting for the card Why does it take SIX HOURS to do this?

Just know that calling isn't the "more convenient" option. EVERYTIME I call it's an over 2 hour…read moreevent. Going in isn't any easier 30 minute drive plus over an hour wait or more. I called at 8:03 they open at 8 and there automated system literally doesn't work couldn't hear anything I was saying and wouldn't let me do keypad option. I was trying to get on hold for 30 minutes arguing with an automated system ‍. I'll be on hold for over an hour.

Having just retired, I wanted to understand the process a bit more. I waited in line for 15…read moreminutes, up to the window in less than 10 and with the help of a very nice woman with the greatest smile, walked out knowing I was going to be just fine. Thank you for a seamless visit

The security guards at the front door is extremely mean, and very poorly trained in customer…read moreservice. The Hispanic women yells pushy. greets the customers with a angry attitude. Very disappointed at this office

Came by around 2pm on a Wednesday for car registration renewal. No one was in line, so I was in and…read moreout in about 5 minutes or less. Service was nice and there's a $35 service fee incase anyone was wondering. Thank you for the help and for the relief of not having to worry about waiting at the DMV, or paying online but having to wait on (and possibly lose it in ) the mail, or risk going to a DMV kiosk that may or may not work haha.

They have been hlping me since 2016 when I had to transfer my mom's truck from NC…read more I would go to any other registration company

I came here as they opened at 8. This is the best county building in the whole LA. I done been to…read moreall of em. There is always gone be hoodrats and homeless folk but staff is very helpful. Everything is high tech now which makes everything quicker.

Maria is horrible customer service , and chewing gum so loud at the window while attending the…read morepeople who are in need of help. Jan 2nd, 2026 . Window #7 @12:00pm .

I wish I could write a review, I couldn't even get to sign up on a list. I'm 74 just had knee…read morereplacement, the place I live raised the rent again. I'm disabled from arthritis throughout my spine. I've had 5 back surgeries. When I called I couldn't even leave a message

They are always concerned by answering you back promptly. The staff is great from the intake…read moredepartment to the contracts & leasing department and even inspections get back with you very promptly. They have great supervisors because they do take care of you with concern and a caring attitude and get the job done as they promise. This housing Authority is outstanding and stands out above the rest.

The Long Beach Police Department is a great team, and I need some help with these vehicles LBPD…read moreOFFICERS that block the bike paths and cause me to risk my life. I have to go into vehicle traffic on my scooter because these individuals are far too comfortable as drivers license holders, and should be held accountable every time they are seen obstructing a bike path. It doesn't matter where these vendors set up because these drivers are always impeding traffic and obstructing bike lanes. I'm sure I speak for every other individual that rides a bike, or an electric bike, or a scooters. As electric mobility becomes more common this is going to be an issue. When I check the Citizen app, someone is getting hit by a vehicle and it's because of individuals like this that need to have the hammer set down on them. Stop being nice Police Officers. No one ever learns with a warning. I call in all the time for this Walmart at 3700 South Street.

Best experience I've had at a public office hands down…read more I ordered a new birth certificate for my daughter online. They sent me an email and called when it was ready. Took about two-three business days. Pulled in, plenty of parking. It's a building close to the Willow DMV The nice person at the front desk told me where to go. The nice gal in the records office just asked me for my drivers license, I signed a paper and she gave me the new birth certificate. I was in and out in less than 5 minutes You can get new birth certificate for your child here until they are 5 years old. Then all records are transferred to the Norwalk office

Came through to pick up the permit (see previous review) and other than our dates mixed up (they…read morehad me down for the day before) which was not a big deal, everything went down perfect. Teri was ready for us. She had us sign whatever is needed, paid the fee, and we were out the door in less than 2 minutes. I allocated an hour for this - you know: just in case... I'm all about contingencies) and another hour for Mom's next appointment. We had so much time on hand, we didn't know what to do with ourselves! Bump to 5th star is well deserved! Thank you, LBDOH staff, most especially Teri, for making this process so quick and easy!

There is plenty of parking out front. Two lines, one for appointments and one for walk-ups. I…read moreaccidentally stood in the walk-up line (no sign) until I noticed a sign across the way for appointments. Security guard asks questions like name and if you have any weapons, then leads you inside. Metal detector then wait for your name to be called. They have a screen with window numbers and customer numbers, but it didn't seem to update. They just called my name and which window, like the DMV. The young lady at my window was terrific, very friendly and personable. I needed to change my address which you can't do online or over the phone. She seemed surprised that this could only be done in person. Yes, it doesn't make sense to me either, but probably for security? After updating my address, she offered to print out a current copy of my social security statement which was very helpful. Overall it only took about 15-20 minutes to get in and out. I definitely recommend making an appointment although I did it a month ago, so if you need something faster, you may just need to wait in the walk-in line.

Horrible! Don't bother calling if you need to speak to someone at the office. I called at 9am and…read moreafter 15 minutes of waiting a rep answers from TORRANCE! they can't help me because I need to speak to my local (Long Beach) office. I try again. This time wait 25 minutes. Another person picks up from A DIFFERENT OFFICE. I said I have to speak to someone at Long Beach. She said when they can't pick up they transfer it to a different office. She tried to help me get connected to Long Beach. Waited 40 minutes and someone picks up from THOUSAND OAKS. I said to this person it's ridiculous that Long Beach is transferring to other locations because other locations can't help. When you are told you have to speak with your local office, you have to speak with your local office. Just waisting the day being put on hold and resolving nothing. They need to go back to the old way. If it's too busy the recording will say call back and the call is disconnected. That will help everyone not waisting their time to talk to someone who can't help them because it's not your local office.

Matthew provides the best customer service! He's incredibly efficient, very communicative &…read moreprovides the best customer service! If you call & hang up, he calls You right back to follow up. I had to do a Live Scan of the City of Long Beach & renew my passport. Excellent, too notch customer service!!! I would highly recommend him!!!

Obtained required fingerprints for out-of-state nursing licensing & everything went smoothly…read more Matthew was responsive & helpful.

They didnt help me with nothing took me out my way to come down just to deny me anyway... the…read morecounty is rigged and they know it. Said i was time limited once i wanted them to pay for my schooling. I thought thats what they were here for so that people could get the assistance they need to get off the county but noooooooo they want u to stay in poverty so they can have their lil jobs. Its not write nor is it fair.

Yesterday I met with Noemi Ramos and this review is basically just for her. Everyone here is very…read morepolite and nice. The security really doesn't do their job, pure laziness but despite that Noemi Ramos did her job with pride and pure profession. I'm here today making this review because I feel she does her job with respect and out of everything I have went through in my life I really appreciate her and what she does. Working for the county is not just about processing people through, with Noemi I really felt like she cared about my future and I cannot thank her enough for simply being kind, professional and non-judgmental. Thank you and thank you for all the services you provide here within these offices. Some of us really do care about our lives and our future and from the bottom of my heart appreciate Noemis kindness and professionalism. Happy Holidays!